Ceramics In the City

I love these kind of places, this is my idea of a fun activity, but I did NOT have a good experience at Ceramics in the City. The ladies working there were beyond rude. They said things you should not say in a customer service position. Additionally they were out of water and other items on their menu and could not come up with a solution like offering me a cup for water. I will not be coming back.

I just found this place on Unilocal and was really excited to paint, they even advertised an event for Jan. 1^st from 3:30 — 7:30 pm. When we got there at 4:45 they said they were closing. I appreciate their apology, but their website should reflect their actual hours as I’m frustrated I paid for a cab to get there and back for nothing.

Came here with a girlfriend and four kids (4 through 8) and it was successful.
They have ceramics that a kid would want to paint (dinosaurs, sharks, princesses). With a wide range of tools (stencils, paint colors, brushes). The place is clean and well maintained… all the things are well organized. They have wine as well.
All in all we had a pleasant experience though we had very little help and had to clean everything up ourselves (which adds to the complexity with little kids).
For three things it set me back $ 66 and it took a little over an hour for us to complete our projects. We will definitely return!

Satisfied with service up until now. Been here twice. Good atmosphere but this time went in to try to pick up my pieces I made because I received a phone call they were ready. Not greeted or even acknowledged I was there. I felt invisible. The girl w a brown ponytail who worked there was talking to another girl who works there but must have been her day off since she was painting. They were talking for about a minute about wedding plans and ignoring me. Ok fine. I wait another minute and she goes to wash her hands thinking she’s going to help me. Nope she carries on her conversation with her again still ignoring me while I’m standing at the register and they are a foot away from me so she knows I’m there. I leave and she doesn’t say anything on my way out. Doesn’t even care she lost a customer. Very Unsatisfied w this and may not come back because of it. Horrible customer service and this girl needs to learn how to do her job. Not that hard to work at a pottery place.

We brought a co-​worker here for her office baby shower. Seeing as I work with some incredibly talented artists, this was so much fun and a great idea for a baby shower. We all painted tiles (with a forest animal theme) for her to hang in the nursery.
The prices seemed reasonable.
The employees were friendly and helpful.
The music was AWFUL. Think Creed/​Nickelback Pandora station… yeesh.
Turned out to be a great office outing and fun for even those of us without the most creative hand! :)

We frequently visit this place. The prices are good and the staff is generally friendly and remembers you if you return. It’s easy to spend an entire afternoon painting. There are countless pieces to choose from and they even offer glass fusing. The turn around is less than one week. You make your art and then they fire it and get it ready for pick up quickly. We will be back.

thoroughly enjoyed myself. It was a wonderful fine and a great place to let off some creative steam!

We called one day to make sure they had 3 of the dunking mugs… there were three of us coming in and we wanted to make sure they had them in stock. I was told they had «tons» and to come on in. 20 minutes later, we showed up and they only had 2. The employee said we would have to paint something else because they had a run on dunking mugs! She said she didn’t know who told me they had them in stock… weird because there were only 2 employees that could have told me, her and the other person. total waste of time. And odd that on a weekend there was only one other customer there. We didn’t paint anything and will never return… I don’t appreciate bait and switch practices.

I didn’t know what to expect when I gust came in but it was awesome. The staff was very friendly and even remembered me when I came in to pick up. I would definitely recommend this place

Back again for third year in a row to do auction projects. Ceramics never disappoints! Always a good time!

This place is wonderful! I have used another pottery painting company in the past, but I won’t go back to the other after visiting Ceramics in the City! The people who work there are very personable and kind. Always willing to help, they have a huge selection of pottery and paint, and it’s in a super cute location in Pearl St. Downtown! I have been 3x now and have had a lovely experience each time!

Custom-​painted ceramic mugs, pasta plates, light switches, and almost anything you can imagine? Yes please! And the artist formerly known as YOU get to create it.
I’ve done the ceramics painting thing before, but especially loved this place because of the pure amount of options you have to work with. There were sushi plates, vases, ring holders, picture frames, piggy banks, and way too many other things for me to write down. I was having a hard time picking out one thing I wanted to focus on. I can’t wait to get my hand-​painted pitcher back to see the final product.

Oh my goodness!!! I’m in looooove!!!
A friend brought me here to unwind and do a little painting after I mentioned to her that I had been taking pottery classes in another city.
Everything was so nice about this establishment! The staff were SUPER helpful, it was clean and they had LOTS of options of ceramic pieces to choose from to paint and they were all very reasonably priced. I really liked that the variety of options catered to lots of different interests (i.e. Piggy banks, plates, bowls, sushi dishes, candleholders, spoon rests, toothbrush holders, etc.).
I’m not the most artsy person in the world, so I get great delight when I can find an artsy project to work on at my own pace with suggestions if I need them. This was that place! From stencils to carbon paper to transfer images to stamps to various sizes of brushes, the choices were endless. There was also a nice array of paint choices.
I didn’t have enough time to finish painting my piece. The staff person graciously wrapped it up for me so I could bring it home and return another day to finish it. I can’t wait!
They also have blown glass as well as sip and paint classes. After I finish the piece I’m working on, I’ll definitely have to try out some of the other offerings (and bring my husband for date night)!

From other reviews this place seemed nice, but the woman my friends and I had the unfortunate luck of meeting yesterday has ruined it for us!
My two friends and I are no strangers to painting pottery and called at 4pm on a Sunday to make sure they were still open. The woman on the phone said their last seating is at 4:30 so we told her we were on our way. We walked in the door at 4:33! and the woman, who was sitting down painting test tiles or something, greets us with a «WE“RE CLOSED!»
We told her we were the ones who just called and its only 3 minutes after and she proceeds to tell us that there is no way they ever seat past 4:30, even though it was only 4:33, because they have to close at 6. We knew what time they closed and we already knew what we wanted to paint so she tells us fine, go ahead while muttering for another two minutes about how they close at 6 «and we better be done before that.» We reminded her again that it was only 4:33 and that we called ahead and she replies with «WELL, WE’VE BEEN OPEN ALL DAY.»
excuse me? what?
You work in a painting pottery studio lady, what do you possibly have to mad about? There is no way your life sucks this much that you have to be MEAN to potential customers.
My friends and I were shocked she was talking to us like this, we came to this place to have a good time and this lady was being the rudest, raising her voice and lecturing us because we showed up THREE MINUTES LATE. I really hope this lady is not the owner because she needs to go. This place has lost three hilariously fun customers because of this woman. BTW we went on Sunday the 3^rd _​this may be good info for the owners to know because this woman needs some serious customer service lessons. This woman should be kept in the back tending to the kilns instead of dealing with the customers.

Many of the reviews I’ve seen have been from 1^st time visitors. As I have been to various Ceramics painting places, I have a benchmark for comparison.
While the prices are in line with other shops, I was very disappointed in the selection and service. 9 out of 10 pieces I saw displayed, and wanted, they did not have available. I was told that they were only for ideas and they could order the pieces for me… but I’m there right now. As for the service, while we got a quick review of paint and accessories, no one ever stopped by to ask how we were doing and we had to chase down help when needed. Also, for $ 3.00 you can get a Mimosa… which was a miniature plastic 4 oz cup which was 97% lukewarm orange juice and 3% champagne. As a few people only wanted orange juice I actually had to check to make sure I wasn’t given just orange juice. It is possible we went on an off day, and this was not the norm.
Also, it would have been helpful when we called to make our reservations that they mentioned there was a free parking garage for the shop. A few of us had to circle the blocks looking for parking, which made us late.

What a fun little pottery place! I was surprised to be one of only four people here on a Friday night, but it was wonderfully relaxing. The price is a little high for the pieces themselves, but totally worth it for the experience. I painted a ginormous mug for $ 20, experimenting with all kinds of paints and colors (it’s a masterpiece, let me tell you). The girl working the joint offered my friend and I wine and beer, which was unexpected — and wonderful! Within a few days, our creations were glazed, dried and ready for pickup. So fun!

Ceramics selection: 5
Color selection: 5
Store setup: 5
Different craft options: 5
Service: 2
I am very conflicted writing this review, because I really did genuinely enjoy my experience at Ceramics in the City, up until it was time to pay.
A coworker of mine receives email updates from Ceramics in the City, and received a really great coupon one day. There was a link to purchase the coupon for $ 15, and then you could use it for $ 30 worth of pottery. She told a bunch of our other coworkers and myself about this deal, and decided to forward it around so that we could all buy the coupon and make a girl’s night out of pottery painting. When we all went to buy the coupon, though, the link was dead. We called the store and asked if it would be okay if we showed them the email we had received at the point of sale since the link was now dead, and we were told that wouldn’t be a problem.
Lydia helped us throughout the creative process and was absolutely fantastic. She gave lots of tutorials, made sure anyone who wanted wine had wine, and generally took really good care of us and was very sweet.
Fast forward to the point where we all have happily finished painting our pottery and are getting ready to pay … and we’re told that we won’t be able to use the coupon. After having a long, drawn out discussion with Sharon (one of the owners), she decided that she would give everybody 10% off, but «from a business standpoint», she couldn’t afford to give everybody the $ 15 for $ 30 coupon.
Okay… I’m all for supporting small businesses, and I understand how this would have been a tough discount to offer. However, what if we had all managed to actually purchase this coupon through the link? We had essentially built this outing around this coupon… Should you be offering a coupon that you can’t actually afford to offer??? It didn’t make any sense to me. Also, Sharon explained that the coupon was only available for purchase for three days from the time the email was sent out. However, there was no mention of this in the email, and no clarification of this when we CALLED THE STORE to verify if it was okay if we still used this coupon. I feel like our group did our due diligence, and all of us (our group of 13) ended up paying between $ 30 and $ 50 for our pottery. The problem is that we all left with a very sour taste in our mouths, and will not be back. The store needs to better communicate with its customers about this kind of thing, because they had 13 potential repeat customers who absolutely loved ¾ of the experience, but who will not be back and will take their business elsewhere.

Love this place. It makes me want to open my own pottery painting establishment and make it exactly like theirs.
A friend of mine and I went a few weeks ago for a girls night out and it was AMAZING. This place has everything you can think of when it comes to paint colors. They must have over 75 colors to choose from. And the stencils and stamps are really well organized into categories like, flowers, quotes, animals, letters, etc, so it makes it really easy to find what you are looking for.
The staff was really helpful in explaining the process to my friend, since it was her first time and making suggestions on painting techniques. What’s really cool is that if you don’t finish your project in time, you can take it home and bring it back at another time to finish it.
They also offer at home painting parties, where they bring you a selection of items and all the paints and brushes and stencils you could want, so that you can do a fun party at your own home! Seriously a good idea for kids parties or a ladies brunch or something.
Oh, and no sitting fees! The price on the pottery is the price you pay, no additional fees.
I will definitely be back. This is by far the best in show for Denver.

This is the absolute PERFECT place to go if you want to partake in any of the following things:
1. Girls night. I came here with about 12 other girls in celebration of my best friends birthday, not only can you paint pottery of your choice, but they offer blown glass options as well as the traditional canvas paintings [with and without an instructor]. It was beyond fun, and a great way to spend some creative time with friends.
2. Want to let your creative juices flow. I find myself to be decently crafty, but when offered a blank canvas, i had no idea what to paint. i settled on a piece of pottery and painted away. not to mention, alcoholic beverages [wine in particular] aid to my creativity and even more awesome… they allow you to bring your own drinks and food, which we gladly did!
3. In the mood for something different, on a budget! Having never been to one of these before, i had no idea what to expect… well not entirely anyway. I went with an open mind and ended up having a blast. the staff is beyond helpful in explaining the processes the glass & pottery goes through before you can take it home, in addition to how to make the best piece. Dusting, cleaning and layering were only a few things mentioned, but aided to my awesome piece. Also, depending on the pieces you choose, the evening was quite cheap. my little dish was a whopping $ 16 total, including paint and supplies. Coasters, mugs, piggy banks and the glass are a little more expensive but worth it. However, the canvas price is fixed. $ 25 total :)
4. Before going out with friends! It’s located right in uptown and literally 2 blocks from all things cool that uptown has to offer. Steubens anyone?
Overall, i LOVE and adore this cute shop. I will definitely find my way back here again! :)

I went to Ceramics in the City with some friends the other night for our book club. This was the first time I had been to a paint-​your-​own-​pottery place, and it did not disappoint.
First of all, the girl working there was very friendly and helpful. She explained the process to me since it was my first time and answered my questions thoroughly.
Ceramics in the City has a huge selection of pottery pieces to paint. There was everything from chips and dip plates to animal figurines to garden gnomes. I took about ten minutes just to decide which piece I wanted, and I finally went with a pitcher. In addition to their pottery selection, there were many different paint colors, stamps, and set stencils to use.
Another great thing was that we were able to bring in snacks and drinks. Between the food, our book discussion, and the creative outlet of the pottery painting, we really enjoyed our evening, I can’t wait to see how our pieces turned out, and I will definitely be back.