Bright Now! Dental

I haven’t even been in for my first visit yet and I already have a negative feeling about these people. I made my appointment to go in for a initial visit and general cleaning a month ahead of time, and the week of my appointment I have been rescheduled 4 times. I was OK with rescheduling for later that same week but then I get a call the day of my appointment again asking if I can come in earlier because the dentist has opening earlier that day and that they would like to see if I can come in earlier so the dentist can have a shorter day at work. Never mind the fact that I have a full time job in a medical workplace and that getting time off to do these things requires me to work longer hours on other days so I complete my 40 hour work week.
The fact that they called me to reschedule a 4^th time because the dentist wanted to leave early is complete BULLSHIT. If one of my employees pulled anything like this or displayed this level of shitty professionalism I would fire them immediately. Bright Now dental at least at the Cherry Creek and Arapahoe locations are incompetent, and should not be allowed to practice dentistry if this is their idea of proper treatment of clients.

Just to be clear, the dentist I saw was Dr. Lindsey Shroepfer — I believe there have been other dentists in this office and some of these reviews might apply to them rather than to the current dentist.
I had my initial visit using their $ 29 new patient offer and was very pleased. Their assessment of my teeth and gums matched what other dentists have told me, and they didn’t suggest anything out of line in the way of treatment. The staff including Dr. Lindsey were friendly and professional, and I’ll be back.
The only reason I did not give 5 stars was because I just had x-​rays, an exam and a cleaning — no actual dental work was needed.

I am a personal injury attorney, so I know what it is like to be part of a profession that people despise. Perhaps it’s fear or ignorance, but people simply hate lawyers and dentists. Some people are afraid of clowns. I am afraid of dentists. If I had to pick between being dropped off in the middle of a war zone or going to the dentist, «war zone» would win every single time.
I did everything in my power to avoid the inevitable. I made about a dozen appointments which I canceled at the last second. When the receptionist called to ask if I was running late, I rudely told her «I’m a busy person. Reschedule my appointment.» When I finally gathered my courage and went to their Cherry Creek office, the hygienist asked how I was doing. In response, I said «It’s Saturday morning and I’m at the dentist. How do you think I’m doing?»
Rather than tell me to find another dentist in the Yellow Pages, Comfort Dental «fought back» with kindness and professionalism. They did everything possible to make me comfortable. They were genuinely compassionate. Eventually, the «dentist v. war zone» analogy seemed ridiculous.
Unilocal is an interesting creature. It is suddenly very easy to broadcast angry, baseless comments and then disappear into the night. Finding accurate, dispassionate reviews is exceedingly rare.
I’m not the kind of person who wastes his time rating businesses online, but if you need to find kind, compassionate people who provide top-​notch dental care, I recommend you turn to Comfort Dental.
Brett A. Buchheit, Esq.

My office was in Vancouver, Washington. The dentists and orthodontists are decently knowledgeable and professional enough, but the rest of the staff seem they couldn’t even work in McDonnalds. I was there for a braces tightening and the assistant put my wires in BACKWARDS! This added 6 more months of necessary treatment, and caused major root re-​absorption. I would love to sue them for malpractice. The assistants here were hired based on how little they would accept as an hourly wage, not what kind of knowledge or education they have. The dentists come and go. None of them seem to stay for more than a couple of years. Most of them are fresh out of dental school with little experience. Bright Now Dental is just a big chain business for profit, rather than for health care. WARNING WARNING WARNING! DO NOT EVEN THINK OF GOING TO BRIGHT NOW! Don’t say I didn’t warn you!

I would not recommend this place to anyone. I had a horrible experience. I was called back 45 min after my appointment, only to sit for another 15min. the woman who took my x-​rays was pleasant if not chatty and seemed to enjoy being in a conversation with the women in the «room» next to me if you can call it a room more like a worthless partition. Her conversation was so important to her that she would forget what she was doing with me and had to take a few slides over.
When the hygienist or who I thought was the hygienist came in to the room for my cleaning informed me that she was going to do a simple test to see if I have pockets in my gums and that I was not going to receive a cleaning. I came in for a cleaning not a Gum Check! After she poked around in my mouth for a bit hurting me and making me bleed with some sort of hooked instrument that she kept snagging on my gums causing a great deal of pain. At one point I asked her to stop and explain what she was doing. she took a condescending tone with me and pointed at a poster on the wall about Gingivitis. Her bedside manner was just horrible.
When the Dentist did come in she was short with me and told me I could not have a regular six month cleaning but I would need a deep cleaning. I also had a cavity that she would not fill until I had the deep cleaning.
I went to the deep cleaning only to find that my insurance did not cover the medicine they used during the procedure because they consider it unnecessary and I would have to pay $ 1400 out of pocket.
I went to another dentist to get a second opinion and was told that a regular cleaning and flossing would be all I need that that chain dental offices always try to sell you things you don’t really need.

I will definitely not be returning to this dental office. The staff, while friendly, was not very efficient and I was not at all confident in the assessment of the doctor. They had me take over 20 x-​rays, only for the doctor to step in for two minutes, not even exam my teeth and immediately instruct me that I needed a root canal, a crown and over $ 5000 worth of dental work. The receptionist was unable to find my insurance and price the work correctly even after speaking on the phone with a representative from a previous company; therefore, I was forced to call again while in the office to ensure I was being charged correctly. The office was dreary, and based upon my interactions with the doctor and staff I would be frightened to allow them to perform any work on my teeth.

I will not be returning to this facility! I was told I would need over $ 1,000 worth of dental work and I left feeling like my teeth were going to fall out if I did not follow through with the costly «deep cleaning» procedure. I visited 2 other facilities and not one mentioned that I needed to do anything except get a routine cleaning. This place WILL LIE TO YOU! RUN!

I went here for a regular cleaning and mentioned that they should pay particular attn to a filling from an old dentist that never felt right.
I chose the office because of a 39.99 new patient cleaning plus xrays deal they were doing at the time.
They reviewed the xrays and said there was decay under the filling. We scheduled an appointment and the office staff were exceedingly helpful with explaining my insurance coverage to me.
During the filling, they found that they would like to put a topical-​sealant-​antibiotic of some kind down. The dr put down the drill and explained to me why he thinks it should be used. The office staff popped in, checked my insurance, and told me that it would cost $ 42 for me today if I agreed. I didn’t feel any pressure and felt comfortable saying no.
The dr finished the filling and it was fine. I saw another dr recently (for reasons unrelated to Bright Now care) and they looked at the xrays and said that filling looked reallly good. It is very deep, and if I hadn’t had the topical put down I might need a root canal.
So for this, they were great.
I stopped going here for one main reason– they do not offer digital xrays.
Also, during one cleaning, a newer dentist fresh from dental school was a little too involved in his casual conversation with the hygenist. I didn’t appreciate that. I won’t put his name bc I bet he has fixed that issue himself as he gains practice experience.

I’ve had five visits to this office, always a different doctor and/​or hygienist. They are very consistent with visits, as far as quality of care takers goes. I’ve had root-​planing, which can be very painful. They’ve done such a good job making sure I wasn’t in pain. My insurance has paid for almost everything too. No worries!