Bonnie Ferrell, DDS

I’ve been afraid of the dentist since I was a little girl… Dr. Farrell, her dental assistant and her insurance/​office staff are wonderful. My teeth look great and she was meticulous about my fillings. She is approachable, sweet but professional. I’m on blood thinners and need my wisdom teeth out and Dr Farrell was extremely honest about her concerns of doing any oral surgery with my medical complications in her office. I’m in healthcare and those providers that are aware of their limitations are who I would want caring for me any day. An added plus is that her dog will sit in your lap to calm you if needed. I love that. Thank you for helping to take my fear away.

I must say that the staff in the office is very nice. But not Dr. Ferrell. The amount of time she looks at her assistants and rolls her eyes, the amount of cuts you then count on your lips and gums when you come home and anesthesia wears off… She seems nice at first, but then she acts like she’s annoyed to death with you if you ask questions. Also, she does try to sell more than you need. I’d never thought I needed braces until… Dr. Ferrell told me. My boyfriend thought that was insane. Also, she did a root canal on my friend, and when my friend showed her X-​rays to another dentist his only reaction was WHY. She keeps telling everyone how much she’s annoyed with the insurance companies because in the end she’s the one to blame, but she DOES tell you that smth is 100% covered and then you get a full-​priced bill. Oh, and she overdosed me on anesthesia so I had to stay in a car for an hour because my heartbeat was so bad. I don’t write reviews often but this is the person you should be able to trust with your health.

This place sucks and has shady insurance practices. Dr. Ferrell can’t even keep the same staff for more than 6 months I have rarely been treated by the same person twice other the office manager who is the same person that manages suspect insurance practices lovely people though

Dr. Ferrel is an honest and competent dentist. I also appreciate her staff. I recommend her to friends all the time.

I do not usually write reviews, but dentists are important. I was a patient for a year. My first cleaning was typical and they seemed nice so I decided to have my fillings repaired. The work was sufficient, but I thought dr. Ferrel was too rough and caused me unnecessary pain. Then they charged my insurance twice for the work and said that it was normal. On my second cleaning they charged me a supply fee. They said that the insurance doesn’t pay them enough. My cleaning took maybe 20 minutes and they didn’t use the water pick or really examine my teeth. This upset me so I changed dentists. The new dentist had to spend an hour cleaning my teeth due to the lack of cleaning from the one 6 months prior. They still refuse to give me my records. Don’t go here!

Bonnie has been my dentist on and off for 20 years. Off only because I lived out of Denver for some years, but when I came back… my girl was here and we picked up where we left off. I recommend Bonnie to anyone and everyone who will listen to me.
Shay — Denver, CO

Dr. Ferrell is a good dentist however; how they handled my insurance was NOT GOOD. They assured me I was completely covered for dentist visits with the insurance I had. So when I had to have a cavity filling or something minor done, they had me pay $ 200 out of pocket because they told me they’d submit the claim to my insurance company and my insurance company would send me money back. Well 3 years later after numerous numerous phone calls and messages left with this dentist office staff etc… only for them to keep telling me someone will get back to me. Finally my insurance tells me that they have no record that this dentist was ever covered under the insurance I had…
So basically they told me I would be covered and I was 100% not covered. And instead of admitting this mistake they just keep telling me when I call to get an explanation that someone will get back to me… I’m STILL waiting for that call and explanation… thanks.