BCOR

One star is too many for BCOR. Do not do business with this company they will steal your money. After you create an account online there is NO way to contact anybody to cancel the account. All three phone numbers I’ve called are disconnected and the only place to send an email is under the sites generic ‘support’ tab. Emails get no response, calls get no response. This company is a scam so don’t waste your money.
They’ve been withdrawing $ 39.00 from my account for FIVE months while I’ve been trying to cancel the account. I now have to take legal action against BCOR to get my money back.

BCOR went out of business 10÷1÷12 but they continue to charge people. Don’t give them any money now!

I too am very upset with BCOR I am a boot camp partner and in August was my last contact with anyone after that they put up that bogus message about using customer support to better serve then and it would take two weeks to get back. What happens to us partners who need answer right away this is unacceptable, then in September I did not get paid, they would not even respond to me until I threatened them and the «CEO» emailed me they were going out of business and my clients needed to stop the payments, how unethical is that, they are still charging them. My clients never even had profiles and some created profiles to cancel what BCOR should have done themselves if they are going out of business the right thin to do would have been to notify people prior and closed their merchant account and notified that payment would not be made. So who is getting the money? Certainly not me I am training clients for free basically and it’s not their fault anyone have any ideas on how to deal with this and get our money back at least help our clients to get the payments stopped.
This is ridiculous and illegal. There are a lot of people out there that purchase the deals and can’t even use them. They made a ton of money and took off what a scam!
Victoria
Colorado Springs Boot Camp Owner

I’m not sure what happened to BCOR, but it makes me very sad. BCOR was part of my life (and identity!) for several years, and I’m completely shocked as to how quickly the entire organization apparently disbanded and disappeared. Just a couple weeks ago, I was going to classes 1 – 2 times per week — and all of a sudden, I can’t find a class to save my life. I have made several attempts this week to find a class — literally driving to supposed locations twice (and it’s only Tuesday!) for a 6a class only to find no one there, scouring the website, searching across Facebook, calling the actual facilities that have traditionally held classes… nothing. And don’t even think about trying to get in touch with a live person — their phone number sends you online, which you can only access if you have an account.
Ironically, while I’m TRYING to go to classes and give them my money, I know there are others in the opposite situation as me. One of my closest friends can’t go anymore because she travels every week for work, and the classes no longer fit into her schedule. She’s on automatic billpay, and she has tried in vain to cancel her membership, but they keep billing her. Which is obviously just NOT OKAY.
All these red flags tell me that I need to find something else to fill the BCOR void in my life. Very, very sad — because they had some great coaches and I really enjoyed going.

This company is dishonest and disreputable. I purchased a groupon to get 6 weeks of unlimited bootcamp sessions. When I registered for the bootcamp the salesperson told my that ‘my coach’ was offering a deal that an extra month could be purchased for a reduced rate. I agreed to the extra month, knowing that I would be leaving the city at the end of the time period. Little did I know that they were going to start charging my account with recurring payments each month. I would never have agreed to this arrangement given that I was leaving the city. When I noticed the charges I called the company and expected them to correct the error, but instead I spoke with two different saleswomen who merely regurgitated their rehearsed company line. Clearly, this is how this company makes money — by luring folks into signing up for bootcamps (run by private companies who are in no way affiliated with BCOR) and then scamming folks out of more money by misrepresenting ‘special deals’. Ridiculous.

I used BCOR, they wrote the ads that created the problem, they hire the boot camp owners to represent them and the boot camp owner in Houston, TX was unacceptable.
Despite the manager on duty offering the information that this boot camp owner has had previous complaints of this type about this owner, the only offer I had was to a) drive 15+ miles for boot camp (not going to happen, since this one is 3 blocks away, which is why I signed up for it) or 2) contact living social and groupon directly. Both are unacceptable solutions.
My expectation was that BCOR would require that the boot camp owner honor the ads that I responded to. If she has a problem with BCORs offers, than that really should be between them — putting the customer in the following position is unacceptable.
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The owner Catherine is beyond rude. Her negative attitude and disrespectful treatments overwhelm any positive experience that her instructors offer.
I signed up for shaped bodies through a bcor groupon. I called bcor, per instruction by Catherine (which was abrupt and rude), but I went on and started class. teacher was sweet, the workouts are difficult. Just what I wanted and I figured since I didn’t have to deal with the owner, I was fine (she teaches at the location in the medical center — I was attending the memorial park location). I REALLY wouldn’t take a class if she was teaching it. She speaks down to you and you aren’t allowed to respond. When you do, she says she wants to finish — the problem is that she DOESN“T finish.
About a week later, bcor sent out a living social special as well. After reviewing the fine print for current customer restrictions (there were none), I signed up for that one to piggy back on to my current one. I followed up with bcor and set it up to start at the end of my current groupon.
Today I received a very rude email from Catherine stating that there was no record of my groupon and so this was counted as my living social and I had only 2 weeks left (she acknowledged that she had the groupon number from my first check in, and I also called it into bcor per her previous instruction). I call the number on the email and she lights into me. Huh? I’m a potential client, right? AND I didn’t do anything wrong. After she hung up on me, I sent her the fine print from the living social.
She calls me back and says that she has a right of refusal of service and she isn’t going to allow me to use either the Groupon OR the Living Social. And she hangs up while I’m speaking. A friend of mine was standing right there and said that I was being VERY polite — clearly making an effort to be so. Right in the middle of my sentence; the woman hangs up.
Crazy way to make money — being terribly rude and then firing the very clients that can afford — and need — her services. For the crime of utilizing the products that SHE wrote the fine print on! Its just crazy and I wouldn’t let anyone I like be near her or her business.

Please read my original review (and subsequent commentary by CEO Tim Bergman) for the real story. This is an update based purely on the events that have transpired since I posted that original review.
The owner contacted me by PRIVATE EMAIL regarding my review, apologizing for my bad experience and asking how they could «redeem the brand» and «make it right.» We seasoned Unilocalers are urged never to accept bribes for a better review, so I politely turned him down. I wrote back and explained nicely that I was just recounting my own experience, and it was but a mere facet of a much larger group of reviews. No harm, no foul, no big deal.
Or so I thought.
Imagine my surprise to find that our entire, PRIVATE EMAIL conversation has now been posted as a «comment» to my review. Imagine my further surprise to find that not only had the owner done this, but he’d also added a snide little comment regarding my character. «Not objective,» he called me, and then proceeded to link to a List I’d created called «Run Away» as evidence of his claim. Really? That list is made up of ONLY BAD REVIEWS. I have never once visited a place thinking, «I hope I have a terrible time here so I can write a bad review!» I go into everything with an open mind. Sometimes that results in a five star experience… sometimes less than that. If Tim Bergman had extended me the same «objective» courtesy, he’d see that my five-​star reviews FAR outnumber my one-​stars. The hypocrisy is staggering.
After this petty, low, mean little stunt, I felt I had to reply. PUBLICLY, as Tim Bergman, CEO of BCOR felt it necessary to do with me. You DO NOT slander my character simply to try to achieve a backhanded promotion of your business. It only makes you look weak, childish, and untrustworthy. And really, Unilocalers, is that the sort of business owner you want to reward? You make the call.
:UPDATE:
The comment from CEO Tim Bergman has been removed. I myself flagged it, because not only was it a private, personal email, but it also contained my full name and contact information… not cool. Thanks, Unilocal,for standing behind me! I appreciate it.

I would highly recommend that everyone try them at least once. Well that’s all you need to get addicted to their energy, exercise routines and very very good trainers.
the trainers listen to you, ensure that you are pushing yourself enough, but not too much that you would hurt yourself.
the workouts make you fitter and stronger by the day. They ensure that your range of motion increases and that you improve in flexibility, balance and core strength.

I am somewhat active, I work out at a gym on occasion, and I walk for 2 to 4 hours three days a week. That said, after 3 days with BCOR I have realized just how out of shape I am!
There are morning and evening classes, at multiple locations outside — I have chosen to do the evening classes 3 days a week in Washington Park. These work out are HARD, yet very positive. Everyone is very friendly and the trainers keep you motivated, while watching your form and making sure you are getting the most out of the hour long work out.
The classes break up into high intensity and low to medium intensity groups, but if you ask me, it’s all pretty intense. I am looking forward to fitting into my skinny clothes again!