Avalanche Auto Parts

These guys are absolutely horrible! As a person in the industry I have certain expectations as far as service and ethics when it comes to salvage. If you are told something over the phone to get your business, it should be honored. These guys said they had the part that my shop would need and if not we could return it. After purchase we found the part to be incorrect, from the same model vehicle but absolutely not the same application. Upon going back to return the part, the gentleman behind the desk tried to tell me I was wrong because according to his ancient windows 95 catalog, that’s what it was. My shop uses the latest software in order to provide accurate service, so I was well versed in the part required. After the gentleman realized I knew what I was talking about. He told me there would be no refund and to keep if we want store credit, which is of no use to me since they are obviously an inadequate facility. In this industry, honesty and integrity are invaluable. I can only imagine what these guys do to the average walk-​in customer. I will not be back to avalanche nor would I recommend them to anyone.

Great guys.
It was my first time to a salvage lot.
Super helpful staff.
They offered a fair price and great service…
One guy went back and pulled my part in less than 2 minutes!