Autobahn Premier Service

Took my Allroad in to Randy today for an ECU upgrade after being told by another shop that the only way this could happen is if the ECM was taken out, mailed somewhere else to have the upgrade flashed, and mailed back– so they would need my car 3 days. Randy came recommended from someone on an Allroad Facebook group, so that’s how I ended up getting in touch with him and taking my car to Autobahn.
After about 40 minutes, the car was ready to go and felt a lot faster. What’s really crazy is that after talking to Randy for a few minutes, we realized we knew each other from 30 years ago when we were kids! Still as nice of a guy as ever. I’ll be bringing my Audi back there for work in the future.

absolutely horrible, randy and todd are both crooks and returned my vehicle worse off than when we brought it in. you’d think that after spending $ 1000 my car would be able to run but nope a day later the car starts shaking uncontrollably like never before and is not able to be driven.
so i bring it back and they tell me that «a hose was not connected properly but that it must’ve happened years ago and there was no way it could of been him or his guy who was repairing it who messed it up.» we bring my car back and he charges me another $ 150 and tells me that i may also need to spend another $ 600 to replace the tensioner (which im sure he broke too)” this guy is a scammer!!! dont go!
randy and co. should be audited by the better business bureau cause he is a criminal and wont actually fix your car just steal your money.

Never bringing my car here for service again. This is LITERALLY the worst experience I’ve had dealing with auto repair in my life. I brought car in to fix rattling of the engine, they said it was a timing belt issue. They fixed the timing belt, I paid them 800 $ to complete the service. I thought I was in the clear after that service was fixed, and next day my engine starts shaking again. They charge me another 130 $ because the original issue was written down as «rattling» and not «shaking», when the only labor needed was to glue a hose back in and fasten it. Now they say that «rattling» in the engine is a possibility again because the tensioner needs replacing which will cost another 800 $ to fix.
THESE PEOPLE NEVER FIX THE ISSUES THEY SAY THEY WILL AND COME UP WITH A BULLSH*T EXCUSE AS TO WHY I NEED NEW A NEW REPAIR. EVERY TIME I BRING THE CAR IN SOME «NEW ISSUE» JUST CONVENIENTLY POPS UP FOR THEM. THEY ARE ABSOLUTELY HORRIBLE AT THEIR JOBS. I’VE NEVER MET A MORE CROOKED MECHANIC IN MY LIFE.
I highly recommend you avoid dealing with these crooks so they don’t screw you like they did me.

I will give them three stars. I dropped off my allroad for fans not working properly last year. Prior to taking it to them, I had timing belt/​water pump, radiator, new aux. fan engine side and thermostat replaced with OEM/​factory components. I also replaced my fan module with a new OEM unit and all new switches, [Green] coolant temp switch, [Blue] cooling fan switch and after-​run coolant pump sensor with Factory switches.
My fans were cutting out and just not working when they wanted to go to high speed. I brought it to them and they spent 2 days with it and did not fix the issue. They repaired the wiring and harness to the after-​run coolant pump along with putting in a ‘new’ switch. Not sure if it is OEM or aftermarket as I have not removed it at this time. Needless to say, I spent 560+ dollars with no real solution to the problem. I understand that I could not leave it longer but it was a lot of money to replace a wire harness and drive it around trying to replicate the issue, check the rest of the system for issues (i.e, fan module, fan switch, wiring, relays, fuses… whatever…). That said, I decided that I would start from square one and figure this problem out myself. I am not sure what the hell happened but I went straight for the fan switch [blue] in lower coolant hose that turns on high speed fans. I found a [green] sensor (coolant temp sensor) in place of the [Blue] sensor in lower coolant pipe. It was an aftermarket sensor [VEMO brand] (I never buy aftermarket sensors, ever!!) and I was baffled to see it in there. Whether or not it was a mistake by them or not, it was completely missed. I had been fighting with this issue assuming all the wiring, wiring to sensors and FC Module was thoroughly checked. I am not specifically mad at these guys because I will say that there is no real proof they did this or the mechanic previous to them did this, my complaint is the complete miss that the switch in there was not the proper [blue] switch for fans. That’s it. Only other issue is not super helpful in following up with the issue by phone or e-​mail (yes they are busy). I have no issues with bringing my car here in the future and the guys were nice but I hope to never have a component overlooked like this again. From memory I could have sworn they stated they checked the sensor. The car has not been to anyone else since and I have done nothing to it. I assumed the switch that I bought and installed was still in there. Not a big deal now, I figured the issue out after 2 years of fighting with it and $ 3500+ trying to figure out the issue. Simple switch in switches. :(

Randy & Co are simply fantastic. Cost is below almost everyone working on Volkswagen/​Audi in Denver, work is done correctly the first time and VERY fast, and they stand behind their work. Randy repaired my car, but a few months later the part broke again. Without question Randy took care of it and less than 24 hours later, I was back on the road.
Convenient shop, great guys, awesome experience through and through!

Randy is awesome — he spent 10 – 15 minutes talking to me pre-​purchase about ⁹⁸⁶⁄₉₈₇ Porsches, gave me some good points to ponder, very professional. After I purchased one in Texas he performed a PPI on the car; I dropped it off and picked it up same day, very reasonably priced, and we’re discussing upgrades. Not only did Randy tell me what he can/can’t do (clear bra install he doesn’t do but has reliable source), he told me about 2 upgrades I was pondering and said DO NOT DO THEM!
Now, if your mechanic COULD do an upgrade (and charge you parts/​labor) but DOES NOT recommend it because it’s either harmful or useless we’re now on the same page. I look forward to many years of service and blissful driving. Thanks Autobahn!

I have been taking my A4 here for years now. I tried a ton of places before finding Autobahn and was constantly getting poor and overly expensive work from other shops.
Randy and his team are exceptional and always give me a fair price for their work. If you’re looking for a good Audi mechanic that won’t rip you off, look no further.
I’ll be taking my car here until the wheels fall off.

Randy and team have been working on my vehicles for over 10 years. They not only do great work, they are fair priced charging real hours and not as most places «book» hours for labor. Competent, caring and super helpful! I would get my VW serviced by them, only wish they did more cars!

Honest straightforward mechanic. I’m never shocked by the price, it always seems reasonable. I’ve used them a few times for my old-​ass Audi and Jetta. I love these old junkers and not sure I’ll ever have the heart to get rid of them but until I do I’ll be bringing it to Autobahn for routine maintenance and the quarterly $ 800 repair. :)

Been looking for a local independent shop to take my VW to for work. I read thru the reviews online and solely based on that ended up here and glad I did (which prompted me to write this review). They only work on VW, Audi, and Porsche and that level of vehicle specific knowledge while making repairs at a reasonable cost is what I was looking for.
From the initial conversation I had with Randy he displayed a high level of professionalism and knowledge while being easy to talk to. I found flexibility in getting my Passat in, a fair price on the work done and the comfort in Randy taking a few with me to talk shop when I came to pick it up. I’d take this over a dealer experience and bill any day. End to end this was an excellent experience that set my mind at ease knowing the places we hope are out there still exist. I’ve been back once already and won’t hesitate to use them in the future. Highly recommend to others !

Absolutely the best VW/​Audi/​Porsche shop in the Denver area. I have tried a few. Very professional and polite. Randy takes time from his extremely busy day to make sure that everything is done right and that the client is happy. I have not had better service is any auto repair shop ever. It does not matter if you drive a car that costs $ 10k or $ 100k (and they work on many very expensive cars) you will receive the same great service and attention to detail.

These guys are fantastic! I drive a 2001 Audi A4 that is my commuter for school, 300 miles a week. It needed a timing belt done, oil change and was going through oil faster than normal. They fixed everything good as new. I got a quote from the Audi dealer (in Glenwood Springs) and they were going to charge twice as much to do the work. I live in Gunnison and it was well worth the trip to Denver to have these guys do the work. They were honest, up front and on-​it with how long it was going to take them to do the work and they had the car done and ready on time. They know there stuff and I would highly recommend them over the dealer! I am happy to have found a reputable shop to take the car for future maintenance.

I went to an Audi dealership last week to check my front wheel alignment. They said I would need a new inner rod and the whole thing is going to cost $ 500. A bit ridiculous. They also said I need a new clutch ($ 2700). Also ridiculously expensive.
I went to this shop based on good reviews here and also because it’s close to my house. They said they would align my wheels and change whatever is needed since rods are «notorious» for causing problems with these cars (2002 Audi A4). I’ll make an appointment last week. I also asked about the clutch and Tod went with me to try out my car and told me I wouldn’t need replacement for a year. He said it was releasing at the top which is not good, but I should be fine for a while. I will definitely go there for the replacement in a few months. He also suggested I should check the timing belt since I have 55K miles (belt needs to be done 70 — 80k) but it’s an older car so the sooner the better. I’ll go next week for them to check it out for me.
My first experience was nothing less than excellent.

Randy and the guys at Autobahn are fantastic! I have been going to them for several years and they are honest and cost conscious.
I first went to them several years ago when McDonald «fixed» the under warranty catalytic converter on my A6. When the other catalytic converter died right after and conveniently after the warranty expired; Randy helped me to discover that McDonald had fixed the converter that was fine and left the bad converter they went into fix. I was more than impressed with Randy as he could have simply charged me to fix the converter, but he’s an honest guy.
I have referred all my Audi or VW friends to him.
They are very helpful and will only do what is necessary for your car and help to find the most cost effective option (these German cars are pricey!).
Can’t recommend them highly enough!

I hate my car. The upside is I have met so many nice mechanics throughout the ownership of said hated car. Randy knows his Audi’s and he will quickly and candidly identify and fix the problem at about half the cost of what you will pay at the dealership and he won’t try to upsell you on stuff you don’t need. Minus one star because the hours (M-​F, 9 – 5) make it a bit tricky when you yourself also work a 9 – 5.

I have been a loyal customer of Randy’s for over 5 years and 80,000 miles. I was shopping for a timing belt replacement for my ’03 Passat and his shop was among the lowest prices I found. However compared to other mechanics I spoke with, Randy immediately inspired confidence, and the work was done quickly.
I trust Randy completely for everything my car needs, even oil changes. Randy is always flexible and accommodating whenever he can, which is important because I use my car every day. I am confident that every issue will be handled properly and priced fairly. There have been several occasions where a presumed expensive problem was fixed at little or no cost, when the cause was found to be simple.
Randy and his team are the best, and I cannot recommend Autobahn highly enough. If you have an Audi/​VW/​Porsche look no further!

Very impressed with the service and knowledge of Randy and his crew. My wife and I took our 2002 VW Jetta here during our Los Angeles — Chicago road trip, as the EPC and check engine lights came on in the middle of nowhere, Utah. I was able to limp the car to the closest VW dealership…200 miles away… in Glenwood Springs, where they pulled the code and determined the throttle valve needed replacing as it was very dirty. That would have been an $ 800 bill. No thanks.
As we were intending to stop in Denver anyway, and I prefer taking my vehicles to independent shops instead of dealerships, we brought the Jetta to Autobahn based on all the good reviews. We couldn’t make an appointment ahead of time, so we came in first thing in the morning. Randy was very personable and understanding of our situation despite a backlog of cars to service (also a good sign). When we told him what the dealer said, his response was «dealerships are parts replacers, not car fixers.» I knew I was going to like this guy.
Even though we didn’t know the exact code the dealership pulled, Randy was very confident the throttle valve was fine, stating «I’ve only changed two of these in nine years. They just don’t break.» He agreed it was (very) dirty, cleaned it thoroughly, re-​aligned the throttle valve/​body, charged us for only 30 min of labor and gave us the keys back, confident if the car broke down again, it wouldn’t be a throttle valve/​body issue.
This would elicit four stars from me usually. But Randy earned the fifth star when he gave us his personal cell phone number and told us to contact him at any time if something happened to the car on our trip.
Thanks for the help, Autobahn. If I lived anywhere near the area, this would definitely be the place I’d take my VW/​Audi for service.

I have been going to Autobahn since I picked up my A4 and will take my 966 there as well. Randy is AWESOME. Great service, friendly, excellent rates. I do most of the work on my Audi myself, but when it’s beyond me, or performance upgrades, I let Randy and Todd handle it.

When it comes to VW and Audi repair, I don’t think there’s a better shop in Colorado. Randy and his crew are awesome, very friendly and knowledgeable about their craft. There’s a reason why I still drive 50 miles to get my oil changed there every time it’s up.
I took my 1.8T A4 to a big dealership when the CEL came on, and the thing was misfiring like crazy, I couldn’t even keep up on the highway with the speed limit; I took it to McDonald Audi, they said I needed the timing belt changed and assured me that that was it. So I forked over 2000 dollars, and while there, they broke my mirror, the 4 rings on my key were gone, and guess what? I drove it off the lot down the street and the problem WAS STILL THERE! I brought it back to the manager and he kept saying he couldn’t find any problems with it. I told them to shove it and found Randy and his people at Autobahn and they replaced the MAF sensor for 250 bucks and I was solid.

Just a quick point to correct one other review…
Randy and Todd do NOT service BMWs… they are strictly an Audi, VW, and Porsche shop.
If you bring your BMW here, you will be sad. And then mad. And then possibly confused. And then maybe a little hungry, given the emotional roller-​coaster you’ve surely just experienced.
That said, however, this is the best Audi/​VW/​Porsche shop in the Rocky Mountains. The. Best.
No, they will not fix your car for the same price as your neighbor’s Ford Focus can be fixed… but they WILL fix your car for a fair price and WILL do it right the first time, which takes at least a little bit of the sting out of owning a German-​made money-​pit.