Aurora Water

Want to hear something REALLY, REALLY stupid? As of January 1 this year (2015), evidently, Aurora Water will NO LONGER allow renters to pay their bills online unless their card address matches that of THE OWNER. WTF!!! My mother-​in-​law owns the house, and even SHE couldn’t get them to allow me to pay online when she called the utility. I can understand their concerns about people not switching out account information when they move, but a competent manager would look at that problem and say to themselves «huh, well we need to make it easy for subsequent renters to change the account billing information on their own, so we should enable them to do that through our website [LIKE EVERY OTHER UTILITY IN THE WORLD].» But no, instead the grand decision was made to simply make it impossible for renters to pay their bills online. YOU’VE GOT TO BE FREAKING KIDDING ME. What morons.