Aaliyah’s Towing & Recovery

These guys towed my work truck from my apartment where I was legally allowed to park. It was in their lot for less than 15 minutes and cost 275 dollars to get it out. They are snakes. The location is very shady and several sketchy folks in the office who look like drug users. What a shameful job. I couldn’t live with myself doing what they do.

My scooter was towed from my apartment complex where I had been parking it for the past 2.5 years on the day I left the country for 2 weeks. I was never notified by either my management company nor Aaliyah towing, so when I got home and shockingly saw my bike missing, I called, only to be told I owed $ 805 to get my bike back, so I had to just call it a loss. As another Unilocaler stated, my scooter was legally stolen from me, and it’s gone forever. I was sentimentally attached to that scooter. No one can understand the bond a driver and a scooter/​motorcycle have unless they’ve been an owner of one themselves, so to say I am devastated is an understatement. I’m sure they will simply crush it, as it has some cosmetic damage, and I can’t bear to think about it. Lesson learned, and it was my fault for letting the tags expire, (I hadn’t been able to drive it for a while because I was hit by a driver who had no insurance and couldn’t afford to completely fix it just yet), but I still feel it is criminal to be able to charge people hundreds (or thousands) of dollars as one couple in front of me had to pay. I signed over my title, and that was that. Unbelievable. Still in shock. And to think that I’m one of the «lucky» ones, because it was at least only my secondary form of transportation. Cannot imagine how horrible it must be for those who are out of town, or simply can’t afford the initial payment for any reason and only have one vehicle. So, so wrong and sad. People make mistakes, but this is a gross way to make money off of people who cannot afford the overpriced fees. A girl with expired insurance who was driving recklessly rear ended me on my scooter and I flew off and was injured, but she only got a $ 120 ticket for «failure to yield.» How is it that simply parking in the wrong spot or having a tag expire can come with a higher price tag? It’s all just about ripping people off. Surely, there is something we can do about this… there must be a way to fight for more affordable payments when it comes to towing…
I will say, the front desk staff that I dealt with was very friendly and kind to me, so this review is not a reflection of the administrative staff. I am simply angered by the owner and management that is able to sleep at night knowing that they take advantage of people for a living. Legal or not, it’s disgusting.

Let me tell you about these SNAKES. They prey on people that can barely afford to pay rent. I was visiting a client 92^nd and Huron. This young lady parked her vehicle to run in and pick up her child from a sitter. She was in the VISITING parking. No signs stating no parking or Visitor only. The tow truck was circling the parking lot several times in the half hour I was there. Really they have nothing else to do or are that the greedy and needy of money they have to prey on people that are less fortunate then others. You see if you are unable to retrieve your vehicle they make money 3 ways. 1– taking you to court for the impound fee
2– you cant afford to get it out of impound they sell the belongs in the vehicle what their lot boys and girls didnt steal in the beginning and they cruch the vehicle.
3– if not crushing they auction the vehicle.
The owner of this company prides himself for being honest. Look what you do to people. This young lady couldn’t even take her child home unless she went an bought a car seat. No taxi cab will let you ride a small child without a car seat.
I dont know where the Owner grew up — JUST BECAUSE YOU WERE TREATLY POORLY WITHOUT COMPASSION — Doesn’t mean you have to prey on people such as this. There was 4 different vehicle in Handicap area with no placard or lic. plate. Why were these not towed. This little boy watched this man take his moms car away with all their things in the vehicle. I was trying to assist to get the car back for them they didnt have the money. The WOMAN (i use term very loose) is the rudest human being I have ever spoken with. They were not allowed to even come and get the car seat!!!
This company needs shut down or change their ethics…

Illegally towed my car from a spot I was legally allowed to park. These people obviously dont know how to do their job. There’s nothing the cops can do because they have a contract with the apartment complex.

My wife went to her friends house to drop off a key to our apartment and her car was towed. She was maybe inside for all but 10 minutes. No signs were posted anywhere about parking regulations and their was absolutely no signs stating who was under the watch of the area (both mandatory laws). From the very beginning upon my wife arrival to the compound she was treated like a criminal. They were extremely rude till the very end and to top it all off they charged us $ 300 to get the car out of the compound. The city of Denver charges $ 120. These guys are criminals. Looks like I’ll be talking to my lawyer.

absolutely zero stars. they towed my car for being about six inches over a yellow curb. I was informed by another (honest) tow company, that doesn’t get their money by illegally taking people’s vehicles and then leaving the owners helpless and without another option other than to pay for their cat, that not only is that illegal because the fire lane needed to be painted red, it was not labeled as a fire lane anywhere near where I parked. there were not any signs saying it was a fire zone or that I would be towed. I live in a private gated apartment complex and they come almost every night with two tow trucks and a girl in a car that drives around for almost 8 hours each time they come to look at every single car parked within the complex. I am thinking about suing the company and I have a few people that want to start a lawsuit with me as well. if you feel that you have been wrongly towed and would like to join, feel free to contact me

This company is ridiculous. I pulled up alongside my apartment this morning to load my laundry up. First load in the car, I go back for less than 10 minutes to use the restroom and grab my second load of laundry and come out to find my car is gone.
The driver must be pretty quick at loading up these cars since I was gone less than 10 minutes. I called and the driver couldn’t have even gotten out of my neighborhood yet and they told me it’ll be $ 302 to get my car back (after making an appointment and going to the complete opposite side of town). So now, instead of doing my laundry, I’ll be spending an obscene amount of money because the driver was a vulture and they won’t turn around. Less than 10 minutes and they’re about to take me for $ 300. I am disgusted with these business practices.
Thanks for emptying my bank account and ruining my Sunday.

I got my vehicle towed for not even a full day and was required to pay $ 300. Horrible service also.

Worst customer service in my life. My car was towed this morning because other «guest» in my apartment complex took all the paid parking spots that I pay $ 150/​month for and didn’t even get to use. I called and they gave me my total and said they closed at 5pm. I had taken my gf car to work, had to leave early to make it there before 5pm. Got there at 4:47pm. They started to ring me up but insisted I needed the keys first. I said I only live 5 minutes away, I could go get them. The lady told me that I had until 5:15pm. So I drove home, woke up my gf (she works nights) and we drove back. Got there at 5:05pm and now they want to charge me $ 66 after hours fee. This should be illegal. I was never told that, even the manager said there’s nothing they could do. Complete lies. I was super calm and nice and still got screwed.

If the conduct of this company’s tow truck drivers as they simply drive on the freeway is any indication of the service they provide, avoid them at all costs.
My encounter was at approximately 10:45 p.m. on Interstate 25 at about Yale Street. I had changed lanes into the far left lane to avoid slower traffic and immediately had one of their tow trucks on my tail. He flashed his bright lights at me and I changed lanes as soon as I deemed safe, then changed back into the fast lane again to avoid slower traffic. At this point, the driver flipped on his rear flood lights, clearly in an attempt to blind me, and then slowed down from approximately 70 mph to 35 mph. As I changed lanes to move around him, he sped up to at least 80 mph, presumably to prevent me from seeing the truck’s plate number or any other identifying information.
There was a second truck behind him and they sped away in tandem. I attempted to get close enough to glean identifying information but was unable to do so, and let them go.
It’s fortunate they didn’t have your car in tow at the time. Nice work, fellas.
Oh, and yes, I’ve also contacted the Better Business Bureau and the Colorado State Patrol to report this incident.

My motorcycle was towed from city gate apartments by this company in March. Since I was out of town I wasn’t aware of that until today when called to find out if they have it. After a long wait on hold the receptionist returned with my ‘real’ file (she grabbed the wrong one first ??) and the manager on standby. She then informed me that thirty days after they tow your vehicle they own it. I asked why wouldn’t they try to contact the owner. She replied that they do run the VIN for the vehicle, however only in Colorado. Since my bike is registered in Illinois, which is made obvious by the license plate, I was not informed that my bike was towed. She then informed me that my bike was not on their lot. It had been ‘disposed of.’ But not in the dumpster she states, which was a huge relief to me because the $ 6,000 Harley Davidson sportster 1200 that I paid cash for and hold the title to is now gone, but not in the trash. Where? She doesn’t know /​wouldn’t tell me. But that’s okay because she was real sorry. And just like that my bike was legally stolen from me. I don’t know how this place stays in business or how the people that scheme there can sleep at night. May karma come back in threefold for these people and their families.
Ps. Unilocal needs to make a zero rating. Or even go into negative ratings.

Biggest waste of life on the planet! They will lie and cheat and tow your shit whether they can or not. A monopoly shit business praying on people. At this company you will not get the opportunity to speak to someone that can actually read and make decisions. They had nerve enough to argue with a police report of stolen plates to get you to pay for their unlawful towing. And refused to speak to the officer that was more than happy to talk with the towing company. They will find a way to steal from you with any means possible. I hate to have to be forced to give a star, so the star goes to the biggest assholes on the planet in the towing industry.

They damaged my car when towing another car next to it. It was late at night and they left a note on the window. I called and they offered to have the guy that works on their vehicles fix it over the weekend as not to inconvenience me. I wanted my favorite shop to fix it. I got an estimate and sent it into Ali, and they sent a check for the amount of the estimate, which I received about 3 days after I sent the estimate.
I thought that was fair.

They towed my car at 3am on Sunday morning and wouldn’t let me pick it up until 5pm later that day. They were nice as can be while I paid my $ 310 to get my car out; I should’ve questioned them when I got in my car and realized my seat was moved back (my car was locked prior to getting towed) because when I got home I then realized that my rear spoiler was torn off and missing, my iPod was missing from my glove box, and my work bag was missing from my back seat which contained an iPad and laptop. Waiting to hear back from them…
Turns out they weren’t following any of their «protocols» when I picked up my car «because the guy doing it wasn’t the normal person who releases vehicles» and so I wasn’t offered to go inspect my car prior to signing the release. Also, they take pics of the car before they tow them and I got the management company at the apartment complex to show me the pics– and to no surprise none of the pics show the back of my car. There is one pic that shows the back corner but it is very dark. I’m hoping we can lighten it to prove that the spoiler was on the car when they towed it. Also, per the dispatcher, the tow truck people are NOT supposed to enter the vehicles and both my vehicle and my friend’s vehicle were entered by these people. Both of our seats were moved back and I had stuff stolen.
If these people tow your car, MAKE SURE YOU DO A THOROUGH INSPECTION BEFORE YOU LEAVE THEIR LOT!!!