1000 Grant The Burnsley

It’s unfortunate that I’m giving this property 2 stars, but they have left me no other choice. Still have another year here and am already over it.
–Parking is unsecured and way too expensive. Right next door at the Denver House you can pay $ 100 to get secured parking, here $ 175 and wide open.
–Heat is a constant battle.
— they spent so much money putting in shitty little sinks and stuff they didn’t bother replacing any windows. A’hem, the sliding glass doors are freezing! But they don’t care because you pay the heating bill.
–Elevators are currently down and the staff decides bagels and coffee are good enough as opposed to prorating rent. Just shows you how little they care about making it up to their residents. I feel awful for those living with pets on the higher floors. Not to mention that one elevator won’t be open until close to 4 weeks after it broke.
–They won’t tell you when you’re thinking of moving in, but you have to share all these amenities with another RedPeak property. Tricking your residents is never good.
— Rent is too high. You can move right down the street into a newly constructed building for the same price. Bigger too.
— Nobody really gives a damn. Complain all you want, nothing will be done.
— The amenities are all show. The kitchen downstairs doesn’t even have a stove top. They say its for safety, but the beautiful Acoma down the street ($ 1490 for a 1 bdrm, 2 free parking spots, newly constructed) doesn’t seem to have a problem. Wow, that building is so much better!
–Don’t let «free wifi» fool you, it doesn’t work.
— Guaranteed to hear horror stories of people going without power, heat or AC for days and never getting compensated. AKA nobody really cares. And believe all the stories.
–Can’t even keep up with basic amenities. Can’t afford to buy us lids for the coffee machine? Can’t even reset the damn Keurig dispensing machine so we can actual buy out coffee cups. LAZINESS. Refill the gyms water jug, etc.
The staff will constantly send you emails stating they are «sorry for any inconvenience», but will never make it up to their residence. Can someone say Prorate our Rent??? You owe us for dealing with all this bullshit.
I feel so bad for those who have just moved in, I wish I would have been able to talk you out of it.. .

Current resident. I have been a resident for about 8 months. Thankfully I have had a much better experience than some of the other Unilocalers. Here’s my honest review with pros and cons focusing on the building, rent and management.
The Building:
Pros — Benefits of older construction like thick concrete between units so you cannot hear your neighbors. The renovation is really nice. Everything in my unit appears to be no older than 1 – 2 years and I love the granite countertops, new cabinets, carpet, etc. The amenities are great! I don’t even buy cable because you can always watch shows in a community room. The gym is large and has every machine you’ll need for a moderate to tough workout (a little limited on heaver free weights). The laundry room seems to always have at least 1 machine open even on Sundays. Building internet does an alright job and is a nice little addition. It is a very secure building which is important for Capitol Hill which has a mix of people. I always feel safe in the building. I also like that it is smoke free. Also, as a dog owner this building is great! They have a dog wash room with a nice sink on the main level that I use weekly! It is really nice to have! I haven’t had any heat or AC issues like some of the other commenters. My AC quit one day and maintenance came by about 2 hours after I submitted a request and fixed it. You do hear your AC and heat when you turn them on but they aren’t too loud.
Cons — No screen doors on units. I haven’t really had a problem with bugs but it is a little odd. Parking is tough. It is Capitol Hill, but the building simply was not built with enough spots. I did have to get on a wait list for the garage and wish the garage had some doors on it! My water pressure in the bathroom is great, but not as good in the kitchen. Also, the kitchen sinks are a little small.
The Management:
Pros — There is a main Red Peak leasing office on site, so it’s easy to go talk to management. Tria and Nick are really awesome and have helped me with so many things, including keeping my extra keys to check out to dog walkers, giving me parking wait list updates, and making sure I am generally a happy resident. I like the web portal for paying rent and submitting maintenance requests. Maintenance is always really responsive and even asked me how they should respond to my dog when entering and gave me options for when they would stop by. The building is also very clean which is important for a place that houses dogs. Sheryl, the cleaning lady is so sweet!
Cons — I really don’t have any complaints about the management. They have been really responsive to all of my needs.
The Costs:
Pros/​Cons — I think the rent prices are fair for what you get. They are more expensive than some of the other buildings built at the same time in the area but we do have lots of renovations which make it much nicer. With that said, rent is less than some of the newer buildings popping up in Cap Hill that I have checked out with comparable amenities.
You do have to pay extra for parking (less than a lot and comparable to other buildings in the area).
My rent increased by 1.7% and I do plan on renewing.

Another current resident… not for much longer (11% rent increase is coming). I’m writing this from my phone because the internet is down throughout the building. Again. It was down most of yesterday afternoon and seems to go out briefly every few hours (just enough that gaming or watching a netflix movie is impossible). Because this ‘free’ wifi is unsecured, i’ve talked to dozens of residents in neighboring buildings who steal the wifi here and have complained to me about how terrible our internet is. lol.
I agree with many of the posts on here. While others have mentioned Redpeak as the source of the problem with 1000 Grant, I don’t think what Redpeak is doing is bad as much as what they aren’t doing, namely, listening to the overwhelming complaints of residents to the terrible water and heat/​ac situation here, or the fact that apartments in 1000 Grant the Burnsley seem drafty, loud, and cheaply constructed – Generally overpriced even by the inflated rent market in Denver. Appliances are cheap, closet doors aren’t hung level and don’t close properly, windows don’t have screens, ect. A garbage chute runs through our apartment, meaning that sometimes we wake up with a start at 4 in the morning as wine bottles and trash carom down from the 15^th floor. There is no convenient recycling.
There is no sense of community at 1000 Grant, but perhaps that is a blessing. A recent building event offered cheap free pizza (wrong audience – we aren’t in college anymore) and only two residents showed up in addition to my wife and I. We sat talking about how terrible the building was and how nice it could be if they just made some basic improvements while the pizza got cold and, eventually, everyone left.
As we drifted away, our neighbor was asked why turnout to the event was so low. We heard him suggest that it was because most of 1000 Grant the Burnsley falls into two camps: those moving out, and those desperately hoping to soon… and we thought it was a perfect answer to another depressing night.

I hesitate giving this 2 stars. Most of the time I’ve felt it completely undeserving of a single star. I’m being totally honest and fair here.
The building: beautiful. Sure, it’s old, remodeled and renovated it looks great. Yes there were major problems with getting cold water and heating in the units, but I expected that. What I didn’t expect was the unit above me to somehow break their toilet, and for that water to come splashing into my bathroom, all over my stuff… I had to throw away so many towels and so much product… RedPeak not only never finished the job, they didn’t apologize, or offer any compensation other than free parking which never happened. So they didn’t do anything. Maintenance and cleaning crews are wonderful. However, they can only do so much.
I feel financially taken advantage of because I had special circumstances. I fulfilled my lease but because the prior employee didn’t document my notice to vacate, I was charged $ 1000. What isn’t cool about this is I had a meeting set with a property manager upon her return. RedPeak went around and called my grandmother to get the $ 1000 to break the lease I fulfilled.
I’m almost paranoid to Unilocal this wondering how else RedPeak can take advantage of me financially. If that by itself doesn’t speak volumes to my experience with RedPeak, I’m not sure what to tell you.

Current resident/​not for much longer. I was in the group that was one of the first to move in to the building. I had not even planned on moving but was looking at the building for a friend moving to town — with the way the property shows, the location and the wonderful (seriously, he was great!) Jonathan, I ended up signing a lease for myself. It’s easy to say the cons (which I will in a minute) but there are a few upsides… mainly, the location, the people, and the amenities. BUT, none of that compares to the amount of issues we all have faced, especially those of us that moved in summer 2014. HVAC issues like no other, so bad that it tripped my power and I had NO power for two days over summer in addition to an AC that went out multiple times a week. The walls shake violently when a neighbor takes a shower. The water is insane… some of us cant get hot water and some of us cant get cold water. My water lately has been coming out a yellow hue for the first two minutes it is on. The trash chute backs up multiple times a week and residents just leave it in the stairwell. But, I cant fault them for that because there is no way for us to even get to the dumpster to walk it down because it is in the very back of a dark room that doesn’t have proper functioning door stops… not gonna take the risk of getting locked in a dark trash room. Even down to the small issues of the water and/​or cups in the gym are out multiple times a week and doggy bags are not refilled in a timely manner. I pay close to $ 1400 a month to not have someone refill the water jug??? The amaneties are now shared with the building down the street — I get the logic, sell that to the other building to increase the likliehood of them moving in… but what about your 1000 Grant residents who were promised exclusivity? Maybe add more laundry to make up for the fact that they are always full now, or add more treadmills, etc. Don’t take from one to increase your profits.
All that being said I was still going to renew my lease… its a renovated building that was being worked on — I held out hope that it would get better and it was just growing pains. Then, I get a 13% rent increase. 13%… that is NOT inflation/​keeping up with the market, that is price gauging. Once you add in rent+parking+utilities+(for me pet rent) that is almost $ 1600 a month for a 600 square foot studio that does not even fully function. No thanks.

Been living in the Burnsley for over six months, I cannot wait to get out of here. This place has been one giant scam since day one. Overrated, overpriced, nothing works utility wise and the entire building smells of rotting trash due to a poorly designed pre– 1900’s trash chute system.
The staff is rude, judgmental, and lacking professionalism. I have never lived in a high end unit that communicates to its residents via posting notices on the door, I feel like I live in a college dormitory– actually I received less emails in college, in a prohibition state, about maintaining a smoke-​free building than I do at the Burnsley. Besides the abysmal management policies, the only Burnsley leasing agent to truly treat me like a human being no longer works with company. Shout out to Raj, good call moving on, I cant wait to follow suit.

Current resident. This building is a classic example of something that looks nice on the outside but the things that matter don’t work or aren’t there. They let people move in to this building before they should have and all the first round of residents had to deal with massive issues. Lack of AC when hot, heat when cold. For almost 2 months I had 100% No cold water. If I wanted to take a shower it was boiling hot and painful. When I moved in I was told this was an exclusive community. I was not told this was a common area for all red peak properties and anyone who wants can use our gym pool laundry ect. I could have easily moved into a cheaper red peak unit and used the burnsleys amenities like so many others. After months it seems most issues are somewhat working out and now that everything is getting on track everyone who lived here all year during the problems is having there rent increased by approx. 20%. I understand denver is a hot rental item right now but 20% is insane. Especially given everything we have put up with. There are tons of other issues I could go on about but I will stop. I still hope to work with red peak to come to a mutual agreement because when I moved here I thought I was making a home, but what they are asking is insulting. If things don’t change I cannot wait to move and would never ever ever move into another red peak building or recommend a friend to as I have done in the past.