Closed on a Saturday? I’m here at 9 a.m. and it’s a ghost town. Not good for business if they are not open on the day most people get oil changes.
Patrick K.
Classificação do local: 1 Denton, TX
I have been a loyal customer of the Shell Rapid Lube since moving to Denton almost 3 years ago. They have always been prompt and give the free voucher for a car wash next door. Today, I was turned down for an oil change. The middle-aged gentleman who greeted me seemed annoyed and inconvenienced that I wanted an oil change on my Honda Civic when the«oil life» gauge was at 50%. He said that is what the gauge is for and asked why I am trying to have my oil changed now. «I’m just trying to save you money, plus it is bad for the catalytic converter.» While I appreciate the honesty and he did say he would change the oil, the guy completely lacked tact. He was borderline rude, made me feel stupid, and came off as inconvenienced(it was around 2:30pm on a 100 degree day) while I was trying to give him my money. I will not return as common decency goes a long way in my book. I am not going to beg you to take my money.
Andy S.
Classificação do local: 5 Denton, TX
These guys do a terrific job. Fast service and reasonable prices. Plus they are proactive about bringing potential mechanical problems to your attention that could avoid costly repairs at a later time.
Nola K.
Classificação do local: 5 Denton, TX
This is the place to go in Denton if you need your car inspected. My car was inspected in 15 minutes and it cost $ 35. No mention of needing to replace perfectly good wiper blades to add to the charges as other inspection providers often do.