I was very pleased with my experience. From initial contact to estimate to installation took about a week. The staff was very pleasant and helpful. I was surprised by how economical the cost was. The screens look great. I’m hoping to see a big difference this summer!
Julie S.
Classificação do local: 5 Denton, TX
Very professional staff. Great quality product. I love my new rollaways! Could not be happier.
Deborah H.
Classificação do local: 5 Rowlett, TX
I am beyond happy with my new solar screens. It’s 107 degrees outside right now. The day before the screens were installed by Longhorn, my house was 82 degrees inside and the a/c ran constantly. The day after the screens were installed, my house was 78 inside and the a/c actually cycled off. They make the outside of my house look absolutely fabulous, too. I opted for gridwork on the windows on the front of the house and to my amazement, the gridwork matches my windows exactly. I don’t know what the other reviewer is talking about because when I look out my windows from the inside, they line up exactly and I even have fancy schmancy grids across the top of my windows. Well done! I told Longhorn on a Monday to go ahead with my order and I had them installed early in the day the following Monday. Jeff and Christy are both extremely helpful. The guy that installed them was friendly, fast and efficient. He even cleaned off my windows before putting the new screens on. Did I mention they look fabulous on my house? I’ve recommended them to everyone I know. I am a very pleased customer!
J D.
Classificação do local: 4 Denton, TX
I’m going with the four over the three, mainly due to the quality of the screens, the price, and the installer. Those were great. But I wasn’t happy with a few parts of the process. First, the salesperson either had no formal education on solar screens or was lying just to make a sale. I’m thinking, based on what the installer said, it was the former. But to give you an idea, here are a few gems: 1) The screens give your home privacy; you won’t need to install blinds or curtains because people won’t be able to see in. 2) The gridwork on the screens will exactly match the gridwork on the windows. When you look in or out, you won’t notice them.(The poor installer looked shocked when I said the salesperson made that promise.) 3) The screens will be installed in 6 to 10 days, but most likely 6. 4) They will fit tightly and be screwed in. It will keep bugs out better than regular screens. Common sense told me most of those wouldn’t be true, but you never know. I also wasn’t happy with the lack of communication. I had to check in periodically to find out what was happening and when. Needless to say, they weren’t installed in 6 days, so on business day 9, I had to call and find out when the screens would arrive. I’ve never worked with a contractor that a) didn’t call to notify the homeowner of work being done on premise and b) didn’t return phone calls. Perhaps I’ve been lucky. But I always got, «Oh, they’ll be there tomorrow. » Made me think I should have called on day 5, and tried to get an earlier«tomorrow.» But, since the price was good and the install was good, and the screens are nice, I’m not unhappy. I’ve seen other screens… some of them sag, or aren’t square. The company also got all the paperwork for the rebate written up and mailed to me quickly, so they made that part easy. And the windows did help keep the heat down. The AC didn’t have to work 20/7…once we had the screens, the AC didn’t kick in for an extra two to three hours each morning. The only bad things are that no, the screens don’t keep bugs out perfectly… on some windows it is the same as a normal screen, but on others the fit is slightly imperfect and there are small gaps. I think it depends on the window frames you have, so you’ll have to look closely yourself. I used thin bits of weatherstrip, and it’s fine. Also, at night, or when it rains, your vision out is far more obscured than I thought it would be. But, for the energy savings, I’m okay with that.