Elite Spa And Nails

This place is a gem. I mainly started coming here for the free booze, but quickly found this was the only nail shop I would be visiting. The staff seems a little cold at times but as long as you’re respectful, they’ll give it right back.
I have noticed they’re very lax as far as coming in on time according to their hours, but I’m never in a hurry when I need my nails done. All you’ve gotta do is open up and you’ll find a family at this salon (:

I wouldn’t even give this place a star if it were up to me. THESE PEOPLE STOLE FROM ME! I asked for a regular pedicure, even pointed to the regular priced pedicure and the lady gives me a Mud pedicure which of course is like 30 dollars more. As I’m telling them this is not what I asked while she’s doing it, they threatened to call the cops if I didn’t pay! Once I said something about her daughter working there (illegally) the owner changed her tune. Still over charged me for the pedicure though. These people are dishonest thieves stay far away from this place!

This place maybe doesn’t even deserve a star. All the bad reviews are actually true and I should’ve listened. This was not a positive experience at all. I have had many many mani-​pedis and this one was the worst. The place looked great for a nail salon but that’s it.
I am expected to look decent when I go into work and I think everyone should be the same way. And typically I don’t care what people look like, but what you look like when you are at work is a direct reflection of who you could be when it comes to working. There were three people there that I thought were actually wanting to work. An older lady and what looked like to be her two daughters. Unfortunately my boyfriend and I did not get any of them. They got really busy and I believe because there wasn’t enough staff they just wanted to rush everything.
We had two other girls. The girl who did my toes did a decent job. Typically when I get a pedi I get really good foot rubs and that did not happen. The hot stone massage maybe lasted 2 minutes total for both legs. The owner of the place did my manicure that lasted 5 minutes not even joking. He soaked my nails really fast, «fixed» my cuticles, put a bottom coat and called it a day. No hand massage, NOTHING. He tried to get me to do gel, but I said no, he replies, «it’s not my fault if your nails last 3 days. Don’t come back and blame me.» Thanks dude this isn’t my first rodeo! The same girl who did my toes, finished applying my nail polish.
My boyfriend who had his first experience said it wasn’t worth doing it again and nothing like what «girls» talk about. His lady didn’t even want to be there from what it looked like. She barely scrubbed his feet, his toe nails looked almost the same as to when we walked in, and he didn’t even get his hot stone massage (we mentioned it twice and she asked what we were doing… also I was sitting right next to him??) I watched her do someone else’s pedicure and she barely was doing anything. She wasn’t even paying attention to what she was doing. My boyfriend was also supposed to get a manicure and they forgot. When I mentioned he was supposed to get one also, she was just like oh, and someone else did his nails. He has awful cuticles and those didn’t get worked on as much as they should’ve. He didn’t get a hand massage either. She asked if he wanted the clear coat and I jumped to say yes. She then asked if I wanted it on my toes, and on his. I got a pedicure with a color, what happened to my clear coat in the first place? It was just plain lazy. I was pissed. Worst experience for me getting my nails done, and definitely a first bad experience for my boyfriend.
In conclusion, if you want to get a GOOD mani/​pedi don’t go here. Listen to the bad reviews because it’s true. I only wish I can take back time and listen to them as well.

Yes yes yes! If you are looking for a fair price and people who know what they’re doing, this is your place! I have been going here for 2 years and I have never been disappointed. If you are looking to get an eyebrow wax that is relatively inexpensive, they do them for about 10 dollars and they ALWAYS do a great job! I have very thick brows and they know just how to make them look presentable! They can be a little sarcastic sometimes but it’s all in good fun and don’t take it personally! I highly recommend this place because it is a clean, friendly, casual environment!

I go here all the time, it’s the best salon I’ve found in Denton. The prices are fair and the owners are great.

Appalled that this business is rated so low. They are my favorite! One bad experience, after admitting you’ve had plenty of good experiences, does NOT call for a bad review. If you have had good experiences there, you should realize that they’re humans, too. I have been in there on slow days, where the entire family is sitting around talking and laughing with me and I’ve been in there on busy days, where they’re running around like crazy, trying to accommodate everyone in there. Even on the busy days, they still call me by name and apologize if they have to rush or tend to me at the same time as another customer. I have had all 5 of the daughters (3 of which currently work there), the mom and the dad do my nails and they’re all highly skilled and pay great attention to the intricate details. You only have a right to complain about this if you made an appointment and they didn’t take the proper time caring for you as a customer. I usually walk-​in and still have nothing to complain about. CHILL OUT PEOPLE. I know you might not know this but you didn’t hang the moon, so stop acting like it!

HORRIBLE CUSTOMER SERVICE
We have been here a handful of times and usually have a fairly good experience, but today was different. My daughter wanted to get her nails off so we went back to the place that put them on and I decided to run over to Target instead of waiting. I returned about 40 minutes later to find my daughter still soaking her fingers in acetone. I asked if someone was going to come and take off the nails (they had already started on others that walked in after us) and a man came over a few minutes later. He sat down to start my daughters take off and proceeded to tell me that no one likes to do this. To which I replied just because they don’t like to do it doesn’t mean you leave someone there for almost an hour soaking in acetone. He must not have liked what I said because he told my daughter to go wash her hands and when she came back she said lets just leave. They just lost some good tipping customers because we will never go back.

Dirty, not very friendly and the prices weren’t worth it either. Stay clear of this one…

I will never come here again. There may be alcohol, but the people here are but friendly and do not do a good job. They say they open at 10am on Monday’s, so I got there at 10:15, tried to open the door and it was locked. Then as I was about to get in my car to I payed $ 25 for a horrific fill. I had to ask them to do my gel over because it was bumpy and they chipped the white on one of my nails. I also felt the facility was unsanitary.