Denton Regional Medical Center

Absolutely no help in ER and no assistance in getting my child the medication he needs. Can’t prescribe nor assist with getting me in touch with anyone who can help.

Staying overnight post-​op. Staff has been nice, come right away when I need water or something. Had a brief issue about pain control, I didn’t think I was being taken seriously but it’s been resolved.

I’d rather review a club or restaurant but I ended up here ten days ago after I did a face plant at home, broke my nose all over and split a two inch gash in my forehead that required ten stitches. Otherwise it was an ordinary evening. Of course they want your insurance card before you’ve been rolled out of the ambulance but that’s everywhere. There were a few outstanding people peppered through the experience. One great RN, two crummy ones, one CNA I had to tell twice, loudly, to turn off Fox News. It was 3 am and i was not having it. But the ER doctor was careful, ordered a CT scan to check for skull fractures, had me sewn up and admitted for a few hours observation. It’s not a big time medical center and it doesn’t feel like one but they got it done.

Had my father in the ER with severe pain. We were just passing through not from the Denton area. First let me say that I do not think a UTI patient should take precedence over a patient with severe pain, and the kind of history my dad has. After explaining to the DR on call his health history, they then proceeded to give him pain meds and left him be for over a hour. They ASKED if he wanted to stay or go home! What Dr asks that!!! Its their call whether or not they want to ensure their patients are healthy. At least in my book thats what a dr is suppose to do. There were only 2 patients in the ER and my father was one of them. One nurse that was helpful and understanding out of the whole ER department. All I can say is that I would never want to be in this place again or have a loved one here in a time of emergency.

I not really sure what to say about a medical center or hospital that would be important, but the people were nice, courteous, everything was done in a timely manner, nothing bad to say about the place.

Drive further and make the trip outside or the cesspool of politics and police involved medical care. Don’t accidentally call 911 elderly people after surgery or you might wake up with cops and security stealing your phone and searching through your possessions. Don’t complain or be nice to anyone while offering to chat with families. You will be arrested even if you are an elderly veteran. Don’t go here for anything. They are rude and apparently don’t know how to read an x-​ray or UA. Be prepared to wait forever and insulted. Go to Baylor Grapevine. Denton hospitals are horrible.

Do not go to this hospital unless you want to be misdiagnosed and die.
The way they treated my father was unforgivable and it’s from the top down. I stood over my father with his signed DNR and my Medical Power of Attorney and they did everything they could to keep him alive. They refused to call his PCP or his cardiologist, who he had specifically told his wishes, and then tried to go after me by calling APS.
I’d rather have surgery in a basement than here.

My mom sees dr. Moryan here at Denton regional. He is such a nice guy and is extremely thorough. My parents see him for their thyroid and diabetes. I am honestly thinking about seeing him for my thyroid issues as well. He is a great doctor.

Banner out front and on line says there is a 25 minute wait. I have been here over 2 hours already. Lady next to me 3 hours. Is it considered a bait and switch if you are a hospital?

The nursing staff here was great. That is the only positive thing I have to say about this hospital. My friend was having a stroke so we called 911 and after doing the stroke test via the phone when the ambulance got there we asked to be taken to the stroke hospital, Denton Regional. The first question the doctor asked was what is my friend’s code status. I said that is the most important thing. My friend is/​was 87 so the question is relevant but not the first thing out of your mouth. I was assured that my loved one was not having a stroke but was severely dehydrated and had pneumonia instead. I asked if the doctor was sure. He said it is not a stroke. At the time I didn’t know but they did not follow stroke protocol and give my friend an MRI. MRI’s are the gold standard for stroke detection. Instead they did a cheaper CT scan which is know to be problematic in stroke detection. Did I say this was the stroke center hospital? My loved one is IDD or intellectually developmentally delayed so everyone assumed I was his caregiver instead of his guardian and family member. I only mention this because they kept assuming and asking where at the State School he lived. Also not outside the realm of reason until it seems that my friend was treated with cost saving measures and not for the thing in which we brought him in to the hospital. He was paralyzed on one side but they still tied him down on both sides for ten days. Where after ten days with my friend not being able to lift his own body weight they wanted to release him and said he did not have a stroke. I insisted they do an MRI since it was apparent he had a stroke and they still didn’t want to do one but I insisted. After the MRI they informed me he had three strokes. I took him to another hospital where he was treated with dignity and respect. I did not hear from any doctor at Denton Regional for three days and that was because I showed up before 6am to see a nephrologist and that doctor, informed me that my family member’s kidneys had not been shutting down like I had been informed. Within 24 hours of arriving a cardiologist gave my friend Atenolol or a Beta Blocker, as he condescendingly told me when I asked him to spell Atenolol. Being a heart patient myself I knew a beta blocker would lower his BP which was already ¹⁰⁰⁄₆₀. Too low to make any lower but they of course gave it to him and his blood pressure bottomed out. They then gave him fluids to raise his bp and gave him so much his arms looked like Popeye. They then wanted to examine his heart after this ten days of hell and I said no we will go to another hospital since they didn’t treat him properly. The first 3 hours of a stroke are critical to surviving and minimizing the stroke. This hospital failed to give my family member the treatment he deserved and he later died as a result of the stroke. This vibrant, happy, man is no more. If you or someone you care for is having a stroke don’t go here.

I will not go here again. I was admitted and stayed 4 days… the doctor kept my regular meds ftom me, causing me terrible side effects and she never ordered a specialist at my request. I do have to give kudos to the nurses and techs! They did their best!

Unless you have serious trauma and think you or someone you know may need to be admitted, I advise using a quicker waiting room. We ended up leaving after and hour and a half. My 4 yr old cut his ear open, so wanted to be sure he did not need stitches. I understand waiting, and there clearly were more urgent patients that took precedence over ours. But there was a baby throwing up on the floor in the waiting room, and after telling the triage that it was on the floor, they just smiled and said thanks for telling us. We left 15 mins later and the puke had still not been cleaned up. Nasty.

I was taken to the ER here after giving plasma, passing out, and having a seizure. Yikes! I now know not to donate plasma anymore! I was completely blown away at how helpful and friendly the staff was! I got there towards the end of the day shift and left after the evening shift change, and they were all amazing. Those nurses have definitely found their calling. If anything crazy ever happens to me again, I will request to go to this hospital. THANK YOU to the staff working in the ER yesterday!!!

Let’s just say, it’s been a very sick year for us.
Both kids went to the ER here. The first was for an ear infection that left him screaming. Nothing worked, not even the threat of going to the hospital. (One figures the pain must be bad when a 6 year old is willing to go to the ER just to have the pain end.) They got him in within 10 minutes on a Saturday night. Gave him some super meds and he was good to go. Very friendly and not a scary ER. (We’re from California, where the ERs can be … uhm … full, crazy, scary, and dangerous.)
The second was an unusual strep infection that caused some scary side effects. (On a Sunday evening, of course.) What we didn’t know was that there is no Peds department at this hospital. So while the ER does have a few pediatric nurses, the resident assigned to us had to do a lot of phone calling and researching. (Our pediatrician recognized the infection straight off.) That being said, they did fairly well at bringing down the fever and other side effects of the illness, but were not good at doing an IV on a dehydrated toddler. Not sure if anyone would have been, though.
But overall, the location was safe, the packing lots felt safe, and the wait both times was less that 20 minutes. We might try the Presbyterian hospital next time, if we have time to drive the extra 5 minutes. If not, this will do fine.