Day Surgery Center

Billing scam?
Went in for basic procedure, covered by insurance. Would not admit me until I paid the deductible. Explained to the nurse when appointment was made that it was a 45 minute drive for me and that I was not going to make a special trip or give them my credit card number over the phone. I told them I would have the payment for them the morning of the appointment. Everyday, before my appointment came up, I got the same call and went thru the same rap.
Day of surgery came, made payment (had to make separate payments to the doctor and the clinic, they would not combine the two) and the procedure went well. Or so I am told, I don’t remember seeing the doctor afterwards and he didn’t make a follow up appointment, in fact his office refused to when I called. Never got any of my questions or concerns addressed (what is causing the bleeding, what do I do next) and was just written off, not happy.
Four months later I get a letter from my insurance company stating that I will need to pay the Day Surgery Center another $ 500. The routine procedure that the Surgery Center STATED ON PAPER was estimated to be around $ 3000, had now become a $ 10,000 bill to my insurance. Needless to say, I did not have an extra $ 500 laying around and confronted the center with the billing costs. I was told it was none of my business and between them and my insurance? Really? Then, while I was making monthly payments of $ 50 or more, THEY TURNED ME INTO COLLECTIONS! This was even after I made a $ 200 payment, paying off over half the account and proving my intent of paying it off. Is this good customer service? Is this even being a GOOD AMERICAN service? this is what is wrong with our health care system, DO NOT support this place unless you have to. They are driving up the health care costs for ALL of us. I can’t imagine if I had been a mother of (4) and they had done this to me!

Family member has has two procedures here. They are organized with the insurance and billing. The nurses are friendly. Whether your procedure is successful with pen in your doctor, but the pre-​op and post-​op care you’ll get from the nurses here is good.