Venetian Nail Spa

Receptionist are very rude and unprofessional. Told me the wait was 20 minutes, 30 minutes later I asked how long and they stated 15 minutes. If the wait is 40 minutes plus it’s best to tell the guest, instead of baiting them with the standard «20 minute wait «Several walk ins went before me while I waited. Sticking to the Boca location, this one in Delray is a complete BUST !

If you’re looking for a place that gives you a great mani/​pedi with a relaxing massage, don’t go here. My pedicure massage was about 10 seconds per foot.

If I could give this salon 0 stars I would. I moved to Delray a few months ago and was in search of a new nail salon. Venetian looks beautiful, has complimentary wine and coffee, and the techs are typically friendly. However it is over priced and every single time I have gone there has been an issue. Every time I get clear gel top coat it chips off within a week and they blame me. I got the colored acrylic powder and it was so thick and uneven the next nail tech could barely get it off to redo my full set.
But what’s worse is what happened to me the last two times — my nail bed has split in half and is bleeding! I went back to have it fixed and they convinced me to get a fill while I was in even though it had only been a week since my new set. Instead of apologizing for the cracked nail the tech blamed me saying I must have smashed it — The nail broke when I simply set a plate on the dinner table and tapped the edge– and even so if they used the appropriate acrylic powder it wouldn’t cause a crack like this. This salon uses a prohibited powder. I received my fill and paid for my service. 3 days later while on vacation another nail has the same exact crack. The crack is so deep in my nail bed I can barely move my finger it hurts so bad. Now I have 5 nails with cracks like this. I am making the drive back to my old nail salon, it’s worth it.
If you get acrylic nails stay away from this salon!

My daughter had a mani/​pedi birthday yesterday. The salon did a great job handling all 20 girls at the same time. Thank you Venetian Nail Spa for making the girls feel so special. They truly felt pampered. Everything ran so smoothly. The team were all very pleasant and accommodating. Special thanks to Vivian and Alex for helping me set up the event!

Technician was adorable but gave the worst gel mani and pedi I’ve ever had. Bumpy, not clean lines and chipping after only a couple of days. Pedi was ok but also chipping by the next day. Pedi’s always last me over a month. Very rushed and not very friendly reception. Too bad, great location and good looking place but a total waste of money.

Absolutely love this place! Place is spotless! Love the pretty décor, defiantly a perfect spot to relax and enjoy your nail needs. Great Customer service

Worst nail place. Got a gel manicure on Sunday and 2 days later and 2 nails started to chip. Not even having the gel manicure a week and 2 more started to chip. Never had that happen when a gel manicure should last 2 weeks.

I went here for the first time today, primarily because it is close to where I work and I needed a manicure before work. The receptionist is very nice. The atmosphere is glitzy – lots of polished granite everywhere. The manicure was fine. The hand masage was wimpy. The drying station was surprisingly small (6 seats) for such a large place… which was not a problem for me since it was early and there weren’t many patrons yet, but I wonder how it works when it is full to capacity!
My one complaint is the price. Fifteen dollars for a regular manicure. That is more expensive than where I go in West Boca and more expensive than New York!
The other complaint I have, for this and every other nail salon I have visited in the Boca/​Delray areas, is that they don’t give you a little neck and shoulder massage after the manicure like EVERY SINGLE NAIL SALON IN NEW YORK CITY AND SUBURBS AND ALSO GREENWICH, CT. give! That little two to three minute free massage actually makes getting a manicure a relaxing pampering experience. Some nail salons in NY and Ct. even give you a five minute FREE massage and have a special girl walking around giving it to anyone who has just finished their manicure and is at the drying station. Other nail salons in NY and CT give you the option of paying $ 15 for a ten to fifteen minute massage while drying your nails, with hot stones and hot wash clothes! The shiatsu technique they use is AMAZING…
PLEASE FLORIDA – do this for your patrons!

This is my regular nail place. I had Vinny today and he did a great job. I request William most of the time but he was bust today. The place is clean, organized with great décor. I will not go anywhere else. They are always on time, clean and in and out in under an hour for mani and pedi!

I’m surprised by all the negative reviews. I have never had any issue at this salon and drive out if my way to see the same nail tech, Mimi She does a great great job. Hard to go see someone else. Tried other places and keep going back here. Very satisfied.

I normally go to the Venetian in Fort Lauderdale and sometimes the one up in Jacksonville and Tampa and have had great experiences. I got a gel mani here today for my birthday week, wanting to feel pretty and had the worst manicure ever. Kathy was so rushed, hardly paid attention to detail, and was clearly rushing to the next client to make money. My nails already have flaws in them, I can tell they won’t last long. Definitely won’t go back here.

Ugh, what jerks?!
It was Saturday, late afternoon. I decided that it’s been a long time since I got my nails done. I remembered that this place opened up and figured I would try them out. I’ve had good experiences at the one in Boynton.
Before I even went there, I called to see if they tip on card or if I needed to stop for cash. There was no answer.
Okay, I’ll try again. About 15 minutes later, I tried to call again. The lady answered and asked me to hold for about 8 minutes. Why I held that long? I don’t even know.
I was like I am just going to go there — stupid me. I drive over and the girl greets me and was like, «How can I help you?» I said that I’d like a mani/​pedi. It wasn’t that busy inside, there were plenty of open chairs with people around.
She told me that she couldn’t take me because there was a big party coming in 30 mins. She was like you need to call beforehand next time. I told her that I did and she was like sorry we can’t take you, but here’s our service menu.
No thanks, lady.
I blame myself for just driving over there. However, this place was just not efficient and a complete let down.

My daughter in law recommended this nail salon, but goes to another location. That is a smart move on her part! I sent my mother. This was not the «relaxing» experience for which she was hoping. Her manicurist, MimI RUSHED through the pedicure getting up and literally RUNNING to and fro during the pedicure. Two of her toes were cut. She told the manager she was not happy. He apologized to her. It seems a «relaxing» pedicure should take at least 35 to 40 minutes. Perhaps they put to much pressure on the manicurists to get done? When my mother left, there was not a lot of people in the shop.

I followed my Nail Tech from Sunrise to Delray and I am very pleased with this nail salon. They are always friendly and courteous. Their pedicure chairs and choices are fabulous and they are very accommodating.

The best mani & pedi in town! Everyone is super friendly and they always go above and beyond to accommodate your needs. The only downfall is they are super busy!!! So make an appointment, especially on the weekends are you and forget about it!

I made an appointment and arrived on time. Was promptly taken to a chair for my pedicure. I told the woman to trim my toenails and she did but left them too long. She scrubbed the dead skin off my right foot but FORGOT to scrub my left. Also, she would cough all over my feet without covering her mouth. I was disgusted.

I’ve been coming here now for a little over 6 months now. After the 2^nd visit I decided to start bringing my mom with me. Everyone is warm & friendly and they’ll treat you like family. Their pedicures are the best and my nails last so long and look so good I’m always getting compliments. For the best NexGen or Liquid Gel nails ask for Bronco.

OMG!!! I am so ecstatic about how amazing my nails turned out! I am very picky since my family does nails. I was on vacation and didn’t have time to fix my nails prior to coming so we stopped by Venetian. I was very nervous coming in but the girls greeted us right away and was nothing but sweet the entire time. I had a gel manicure done and it is FLAWLESS!!! Not only did I enjoy my time there I am so excited about my nails. I will definitely come back when I come here. THANKS LADIES!

Be sure to call ahead and make an appointment they are a little serious about this… BUT DONT BECAUSE THEY ARE HORRIBLE PEOPLE WITH A TERRIBLE MANAGER WHO IS A b*tch !!!
my pedicure was good but when it came down to my manicure ! o boy !! ive never delt with something like this in my ENTIRE 15 years of getting manicures … !!
The girl cut my nails shorter than the skin … i have long nail beds — and literally was in pain … she filed my SKIN…
they claim they couldnt give me tips or acrylic or anything to fix THEIR MISTAKE … !! after basically being in tears … ! the manager kicked me out and said my money is no good there !!
once i walked out side. two women passing by mentioned to me that they may be under some violations with health & safety … something to look into …
i didn’t bother because i dont live in del ray and never plan on going back.

Never! I went to this salon one evening for a nice, relaxing pedicure thinking it would be a upscale establishment in the new Delray Marketplace. Unfortunately, that is not what I got. The male technician (did not get his name) was not professional at all, and did a rushed job that was not even close to worth their outrageous price for a regular pedicure. While I do not mind spending $ 28 and up for a pedicure that is worth it, this establishment has no business trying to charge that in their «auditorium style-​chair to chair/​pedicure chair» salon. When it was done, I felt I could have easily done a better job myself and thought I wasted my money.
While doing my pedicure, he spoke/​laughed with his coworker (woman) in another language and then made disgusting noises while doing my massage/​laughing. Very creepy!!.
I will never return to this salon. There are WAY too many other salons in the area to ever have a need to return here. I am a former nail technician and word of mouth is everything and I will for sure be sharing my experience with everyone I know in the West Boca/​Delray community!