Shanti Om Spa

It was ok but the therapist (a man) didn’t let me talk and tell him where I wanted to be massaged. He kept interrupting me. Chinatown in NYC is so much better even English is a second language to the therapists. I used a Groupon.

Soothing, serene, relaxing… everything the atmosphere should be! Heated massage table, soft linens, perfect room temperature… best massage I’ve had in Palm Beach County. Go and relax in this hidden gem.

I would give this place a higher rating, but the snobby owner is such a scam! I called in a week ahead to book my appointment. And I told the rep, Shelly that I want to purchase the Groupon two 1 hour massage for $ 85.00 online. Shelly told me I did not need to buy it online. Instead, I could come in and pay for the 2 massage for $ 85.00.
At the end after my 1 hour massage, I went to pay for my 2 hr massage for $ 85.00 for two people. The annoying so called owner (super tanned-​Hispanic speaking and soon to be an old wrinkly hag), said, it would cost $ 95.00 each person. I informed the owner that Shelly said I could pay the Groupon price of two massage for $ 85.00. The owner insisted it was for $ 95.00 each person (total of $ 190.00 instead of $ 85.00 Groupon deal) because we did a Deep Tissue Massage and would NOT honor the Groupon deal. Please note, the Groupon deal does not stipulate any price increase for any Deep Tissue Massage). I also informed her, my massage DID not feel like deep tissue and I never requested it. I insisted that I only paid for the Groupon price. But, the owner still did not honor the Groupon deal.
Basically, this place would scam every penny you own and anything they advertise that is a online deal (ex: Groupon) they would not honor.
I hate when companies like this one would do such things. So, be careful of this place, especially when the owner who tries to scam customers. The owner DOES not know how to keep any customers happy and at the end, they will ultimately go out of business. Overall, the business loses because they cause customers to be unhappy, customers will not return, and they would advertise to all their family & friends in Florida that this place is a SCAM.
GOOD LUCK! GO AWAY FROM THIS PLACE and find a place that WILL NOT SCAM YOU and take your hard earn money elsewhere!
DISSATIFIED customer!

There is a new owner.
After going on 2 occasions through a Groupon purchase, I purchased a 5 massage package of 1 hour massages. The first masssage, on 1÷7÷15, was scheduled with a massage therapist who was new to me. She was 15 minutes late, which was o.k., things happen. I checked the time on my phone immediately before the massage started. Upon the conclusion of the massage I again checked the time, 55 minutes had elapsed. Not a big deal, I figured it was an honest mistake because the therapist was running behind.
On the way out, I mentioned it to the manager who promised the lost time would be added to the 2^nd massage of the package, so I scheduled that massage for today with the same therapist.
I arrive for the massage and checked the time immediately before the therapist started. She started promptly at the scheduled time. She concluded and left the room. I looked at the time. 46 minutes had elapsed of the supposedly 1 hour & 5 minute massage.
I immediately addressed this with the manager, the same person who had promised that the prior lost time would be added to today’s massage.
While she was apologetic, she offered no solution… other than scheduling a 3^rd massage with the same therapist who ignored the prior instruction to rectify the first lost time and apparently intentionally shorted today’s massage for reasons known only to her.
This is not good business. The front office staff of the new owner are polite, but apparently have little or no control over the massage therapists and are unwilling to properly compensate a consumer when their therapists don’t perform the contracted services.
I am very disappointed.

OFF THE CHARTS!
I was in delray for a few days, so my friend suggested I get some treatments at Shanti OM spa.
Little did I know that I would be so delighted to have Mario as my masseuse.
It’s really not just a massage, …it’s more like a healing session disguised as a massage.
I could feel how much devotion Mario puts into his work to have a client feel better.
If you are in delray, GO THERE! I couldn’t possibly put into words how incredible my experience was. What a blessing!

I’ve been shanti om spa twice. The first time I used a groupon and the second time they sent me a special promotion by email. The first time my massage was excellent. It was relaxing but also relieved my neck tension and knots. The second time it was relaxing but the therapist did not work out my knots or hit any trigger points.
The spa is very small just a few rooms. I’ve had the same room twice and it has a simple bed with discoball like lighting. It’s dark and comfortable but nothing fancy. They play soft music.
Parking is limited. There are about 3 spots in front of the spa. If they’re full you have to find street parking which can be easy or difficult depending on the time of day.
Overall this is a good place for a decent massage but it’s very simple. Don’t expect luxury sheets or homemade honey and tea

This place is horrible. The staff (Asian female) and the owner are very rude on the phone. Don’t buy this on groupon. They hate people that purchase massages on groupon. The place appears to be run like a hidden prostitution place. The front windows are blacked out with tint. The front door has a dead bolt that is always locked. They never answer the phone. When they do answer their earliest appointment is for the following week when they find out you bought a groupon package. When you ask why they are so rude they said «if you don’t like it call groupon and get your money back!» Then they hang up on you. Horrible!!!

I got a Groupon from my man for my birthday to enjoy an hour Classic Massage. OMG!!! Mario was amazing. He is a Reiki Master and amazing masseuse. It was different than a Sweedish massage and not as violent as a deep tissue massage (which I personally hate.) Working in retail and standing nine hours a day affords me some serious back and leg issues. I didn’t even realize how much I needed this massage until Mario did his magic and worked out all the knots. They were fine with the Groupon and were gracious. I will be going back. They were great.

Beyond upset with shanti Om spa. I was supposed to have an appointment this morning and I called to cancel due to a family emergency and they told me i would lose my groupon voucher. I understand the cancellation notice but in this case I couldn’t control the issue and wish that they were more accommodating. I will not recommend this to my friends and unfortunately I didn’t get to experience the massage.

I went for the first time to Shanti Om Spa today. The experience was amazing! Everyone was very friendly and welcoming.
The facials are to die for I truly recommend one. Felling very relaxed after my visit. I can’t wait to make my next appointment.

Hands down the best massage you can ever receive. I was cut a little short of my 60 minutes but it happens. I just hope next time I get the whole 60 mminutes because I will be back! Service was great!

Sorry but this Spa misses the mark. Went for the first time and will never go back. After listening to a whole speech about how they do not make any money off of Groupon customers by Alfredo the customer service representative, I was given a very lack luster massage at best. The quality is just not there, I’ve had better experiences with massage before. Do not waste your time or money on this place, there are others so superior in quality right in the heart of Delray.

Spa
We were in the area and had scouted out Groupon for some massage coupons and we found Shanti Om.
Located right off the main drag in Delray, this is a really nice place and we were very happy with the experience.
Called from NY to make the appointment for me and my girl and they got right back to us and scheduling was a snap. The day of the massage they were super friendly and set the right tone before we went in.
Our masseuses were very good: completely thorough and relaxing one hour massage that made me fall asleep — seriously what more could you ask for?
Music and temperature were both set right and they have this really nice «starry night» thing going on across the ceilings while you are in there.
Great time and will go back when in the area which is pretty regularly.
Give it a shot!

Friendly Staff, Relaxing Atmosphere and just Ahhhhhhhhhhhhhh…
We had a really great experience with this Spa. For starters, I used a Groupon and I was a little difficult — I had to reschedule three times, once due to a conflict in my schedule then because I had a horrible cold. The third time I called to reschedule, I asked to switch the Groupon to my Husband (he wanted a massage for his birthday — so as a good wifey :) I gave him my appointment). I have to say for as many times as I rescheduled, they were always courteous and gracious.
When we arrived the space was delightful, warm colors and décor and Alfredo (I think) at the front desk was very welcoming and friendly. The spa was immaculate and calming — everything you want (and expect) in a spa.
I can’t speak for the massage itself, since it was my husband who had it, but he said it was great and that the therapist was very knowledgeable and that he would definitely go back.
Just a note: be sure to arrive a few minutes early to fill out paperwork so it doesn’t cut into your massage time!

Having purchased a two pack of massages from Groupon, I was able to enjoy Shanti Om on two occasions recently. Alfredo, the receptionist, was welcoming and helpful. John, the massage therapist listened carefully to my physical issues and level of pressure comfort. He delivered two wonderfully relaxing and soothing massages. A 60 minute massage was truly 60 minutes of massaging, something I truly appreciate. The massage room was quiet and peaceful with no distractions.

This spa has been voted the best in Delray above steep competition for a reason. The treatments are specially designed by the amazing owner and his team of specialists… and they are INCREDIBLE. I had the Cosmopolitan massage last weekend and walked away feeling like a new person. The owner, Alfredo, gives his personal attention to every client that comes in and his staff is beyond professional… they are caring. Great value, wonderful people, and guaranteed peace. Highly recommend!

I normally do not write reviews but I must admit I felt compelled to do so. Although the spa is immaculate and the rooms very nice for a stand alone, I was not pleased with the staff. I might have caught them on an off day, but I found the receptionist to have an attitude. As I paid with a groupon (which I like to do to try new places) I was running about 10 – 15 minutes late to my appointment so I called and asked if it was a problem. I was told no and to still come over. I arrived and had to spend 5 min filling out paperwork and then waited another 5 min while I was in the massage room for the massage therapist.
I have been in a couple of car accidents and have some issues which I explained and was truly just looking for a Swedish gentle massage, the therapist said he normally did sports and deep tissue but said he understood what I was looking for. I had to ask 4 times for him to reduce the pressure because it was painful and not relaxing.
When he said my time was up, I must admit I was a little relieved as it was not a pleasurable experience as it should have been. When I got my things I realized I had only been in the room for 25 min. I had paid for 60.
When I checked out and was asked how my experience was I was honest and said it was only 25 min. The receptionist said it was because I had been late. I said yes but only 15 min so technically I should have had 45 min, and when I called to say I was running late that should have been explained. When I checked in and filled out the paperwork again they should have explained my time was going to be reduced. He then had an attitude and told me he didn’t make any money from patrons who use Groupons.
Honestly as a customer do I care? No, it’s not my business and if he felt he was not making any money then why would he sign up with their organization. He then asked me what I wanted. I said I didn’t know. He did offer to give me another massage … But honestly the whole experience left me with a bad feeling so I won’t be taking advantage of it.
There are many places to chose from in South Florida and Delray Beach, I will not be going back here.

Never knew this place was here, but glad I found it. Everything was wonderful, from the greeting from Alfredo when I arrived to the soothing atmosphere with calming smells, music and lighting, but especially the amazing massage that I received from Mario. It was an exotic blend of massage techniques that made me feel as if I was in another country. I felt like I was floating afterwards. He is a true master of his craft. I highly recommend this studio for your massage. It’s next store to the Coffee District in Pineapple Grove, if you’re unsure where to find it.

Shanti Om offers the best massage anyone could ask for. Just like the review before the therapists are firm but gentle and the atmosphere is beyond relaxing. The moment you walk in you are greeted by a smiling face, and they do everything to accommodate you & make your experience unforgettable. Will be a customer for life! Trying cavitation next!

Just went here for a massage, and it was wonderful! I have a long list of pet peeves when it comes to getting a massage, and I can’t complain about any of them! The room was pleasantly warm, it was relaxing and quiet (no noise from outside), the therapist was very professional and his pressure was perfect for me; strong and firm but gentle. There was a relaxation room with water & tea but I wasn’t able to enjoy it (next time!). When buying a Groupon for a service, I think it’s a «hit or miss» but this was definitely a hit. I will be returning soon and paying full price… It is SO worth it.