Horrible horrible horrible!!! while in town for my fathers memorial service, my cousins wanted to change brand new tires from a car my mother never drives to the car that she always used to keep her safe on the road. Well, they ruined a brand new tire when changing it to the other rim. They said that the damage was already there, but why would they change a damaged tire to another rim if it was already ruined? They wanted us to purchase a new tire from them, plus pay for the original switch! The owner then started yelling obscenities because he knew he was wrong, even his worker said he was wrong, but he quickly made that employee to sweep outside. He threatened to call the police if we did not leave his property and told my family who was trying to do is a favor during this difficult time, to «Go F themselves» as they were walking away. my mother was in the car crying because she had done business with Thompson tires for over 20 years and actually was friends with the owner whose son now runs the business. Do not use this tire service! they will rip you off! I’m sure the one other person who wrote a review after mine is friends with the owner and trying to save face. I’ll continue to tell my Thompson tire story to everyone in this town and use every social media outlet to make people aware when choosing a tire service.
Marney M.
Classificação do local: 5 Coldspring, TX
After my poor experience with another repair facility in town, I started taking my cars to Thompson Tire Center. They are reliable, reasonable and thorough. I had them take care of some of the shoddy work that had been accomplished by another Del Rio auto repair business. They fixed the problem, quickly and correctly. They WERE sent the wrong parts once. I KNOW it was not the fault of Thompson, because I was standing there when he ordered the correct 13 inch rotors from his supplier. As soon as he got the incorrect parts in, he called me and gave me a revised completion date.(TOMORROW!) He had the car done and done RIGHT I never had any issues with Thompson and always had complete confidence in the work they did. If you need automotive work done in Del Rio, this is the place to go.