Wink Optometry & Eyewear, Del Mar

Dr. Baha is absolutely wonderful! I saw her and was so satisfied with her care. She has excellent beside manner and is so knowledgable. I decided to take my children and my husband. I’m so content with how she treated them. My daughter got her first pair of glasses and has no headaches now! Now my mother flies in from Houston to see her too!

A friend of mine recommended this place & I’m so happy I listened to her. The girls at the front desk were friendly & accommodating. The doctor was pleasant and professional. If you’ve ever had an eye exam before — You are familiar with that aggressive puff of air that gets blown directly onto your poor li’l eyeballs. They don’t do that here. And that’s simply b.c. the doctor doesn’t like it, so she truly treats her patients as she wishes to be treated. It doesn’t get much better than that, in my opinion.

I cannot write enough good things about the exceptional service we received at Wink Del Mar today — Dr. Baha is the most wonderful optometrist who went above & beyond to help my reluctant daughter. In the past, we have struggled to get her to actually wear her glasses but at Wink Dr. Baha was so good with her. She really took a lot of time to explain what she was doing during the exam & sat with us afterward to help explain/​convince her why she really needs to start wearing them. Her «bedside manner» with my daughter was excellent — she struck just the right balance by directing the entire interaction toward her while at the same time keeping me in the loop. I highly recommend her!

The female doctor on shift was condescending and the environment wasn’t welcoming at all. My previous visit here was initially for contact lenses inquiries as well as frame options. The helpful woman who helped me before, Jazmin wasn’t present and the new clerk didn’t seem too enthused to assist me. When the female doctor made her appearance, I made an attempt to give a polite greeting but was briefly looked at and ignored. I can understand if she didn’t hear me, however I was a potential patient and the fact that I was dismissed and ignored has me now looking elsewhere for eye care.

Phenomenal business. They go above and beyond for their customers. I came in a few days prior to moving across the country to get a new prescription, pair of glasses, and DMV paperwork done. They had the lenses rush shipped back to them, and though they weren’t exactly the right size, they contacted me and said they’d have them remade, send them to me in New York, and have the DMV paperwork sent out as well. They kept me well connected the entire time, spent a lot of time helping me pick out the right pair of lenses, and had no problem accommodating for a customer who needed glasses shipped cross country. I have nothing but great things to say about them! Thank you Dr. Baha, Maria, and Jazmin! You have fantastic customer service and a wonderful business, I’ll definitely be back.

Doctor was good. But they offer only quite expensive designer eyewear. And I’m not completely satisfied with the quality of glasses: squeaky and loose. Also I’ve to call them and visit twice in order to get a prescription…

Great place and great service! I usually have to go to several places to find glasses I like but the assistant picked out a pair that I liked instantly! If you need anything this is definitely the place to go for all your eye needs.

I came in and Jazmin and Johnny were So welcoming! During the exam process I felt very comfortable.
Dr. Santarlas was Great! With helping and recommending the perfect contact lenses for my eyes which are super dry!
I’ll be scheduling my future eye exams here for sure!

Dr. Baha is the best. I have been seeing Dr. Baha for 3 years now, I finally decided to get LasiK after contemplating it for many years. I trusted her recommendation and I’m glad I did, she recommended me to a great office and now I can see better than I ever have in my life. Her office is extremely clean, the staff is friendly and customer service oriented, and they have great styles in glasses and sunglasses. I would recommend them to anyone!

For any medical and vision needs go to Wink Optometry and Eyewear. They have the friendliest staff and Dr. Baha gives a thorough eye exam.

I’m so GREATFUL I found this place. I had a wonderful experience. Great doctor, optician assistant. Plus they have a lot of selection of glasses. Got 3 of them. No word I can use to express how great they are. I’ll definitely recommend and come back.

I loved my experience at Wink! The staff was so friendly and helped me understand how my eyes had changed over the years. Jazmin helped me pick out a beautiful set of glasses. Everyone was really friendly and helpful :)

I am new to the area and trying to find a new optometrist. I decided to go with Wink however it doesn’t seem they want my business. I’ve called twice with no answer, stopped by the location to which the «will return at 3pm» sign was up, and I contacted through the «make an appointment» form on their website. I’ve never found it so difficult to give someone your business. Due to this, you lost a new customer.

As a glasses and contact wearing, finding a good eye doctor is a must. Wink Optometry is convenient to my home, work and they have flexible hours (including Saturdays!). The doctor and staff here are always very friendly and on time. The office is very clean and my visits here have always been quick, but thorough.
My only mishaps, were one time I was given the wrong contacts (like a completely different person’s order) and another time my insurance was billed incorrectly. Both incidents were quickly resolved.
I have not purchased glasses or frames here (I get the cheapies online), but prices on contacts seem to be around the same as I’ve found under other retailers. I do order my contacts directly through the office and pick them up there, but you can also have them shipped to your home.

Great office! I went to Wink Optometry because I thought something was wrong with my eyes and they were able to quickly schedule me an appointment the same day and give me everything I needed to make my eyes better. Everyone was very kind and friendly. I highly recommend this office!

Fantastic office! Very kind and friendly. The staff knows what they are doing and Dr. Baha is wonderful, great at explaining things and makes you feel comfortable. Everyone really spends time with you. Highly recommend!

I went to Wink because I was having problems with my eyes, they were red and hurting. I wanted a more personalized experience then going to those large retailers where people are waiting in lines. UGH! The store is beautiful, clean and organized. The front staff was fantastic, very welcoming, friendly and professional. The doctor came out and escorted me back, very nice touch. We sat and discussed my symptoms and history, she wanted to get to know me and my background. After a thorough chat, it was concluded that I had an allergy. She prescribed some drops and gave me samples. She requested that I return in one week so she can monitor my progress. I was impressed by her concern and thoughtfulness. WOW! Definitely, go see Dr. Baha for your eye care and lenses, she was wonderful!

This place epitomized friendly and comfortable. Everybody was pleasant and helpful. I was greeted immediately upon entering and didn’t spend any time at all waiting. When scheduling the appointment I had mentioned that I wanted to get a new pair of glasses so that I could give my eyes a break from my contacts every now and then. After filling out my new client paperwork I was shown several different pairs of glasses. The lady helping me was also really nice and helped me narrow down my choices based on what looked good and my own input on what I wanted. Once I had two frames to choose from she took me to see the doctor so that I had some time to think. The examination was more of the same in that Dr. Baha was really friendly and you can tell that her primary motivation is general vision health. The doctor does recommend a retinal photography procedure (that my insurance didn’t cover) so that they can track your eye’s condition over time. The doctor wasn’t pushy about it but did explain it’s benefits. That pretty much wrapped up my visit. In and out in about 30 – 40 minutes, thoroughly satisfied with my experience. Now if only my insurance would hurry up and approve my glasses and frames…

The three was somewhat generous. My experience here was not fantastic. I did not find the selection to be very impressive and drove quite a ways to get here. I was told on the phone that they had a large selection of a particular style, but this was not the case. Additionally, I inquired whether or not they could order a frame for me to check out (prior to purchase) and this seemed to be a bit of a pain. I ultimately decided to buy a frame elsewhere. I ended up liking the frame better at Wink, however I felt the customer service was lacking. I felt that the person who helped me was indifferent to the sale (didn’t seem to care or go out of her way). Additionally, once I selected a frame from another location she did not fax my Rx to the other optometrist shop (I had my vision test done there).
Aside from this, they did have some nice high-​end frames and unique brands. I just didn’t feel like there was enough of a selection.

I had a great experience here and highly recommend Wink Optometry & Eyewear.
I had shopped around a few other local offices and found Wink to have a better selection of frames, but what impressed me most was the staff’s friendliness and knowledge. The doctor really spent time with me, it was not rushed nor did I feel like a number. They are very caring about what they do and it made for a very good experience. The turn around time for pick up is quite fast and with a final fitting, I really felt like a valued customer.
I will return here for my next pair of glasses!