Del Mar Medical Clinic

Dr. Cortes is the most caring physician I have ever had the pleasure of being treated by. He cares about his patients and truly wants to help them. Some people get irritated because this increases wait times, but I would rather wait a little while and be treated like a person rather than a 15 minute time slot. After switching primary physicians 4 times prior, I have continued seeing Dr. Cortes for about 5 years now and plan to continue even if my insurance coverage changes because the quality of care is worth it. His nurses are also extremely pleasant, informed and helpful.

Get an early appt here and you will not have to wait long. Dr Cortes is so knowledgable and pleasant. He figured out 2 issues previously misdiagnosed by prior doctors. I have a lot of confidence in him.

The clinic is run by true professionals, who are the BEST at what they do. That must be why they are in Del Mar. I love the racetrack!!! Dr. Agostino has tons of experience and always a great guy, his nurse Grace was such a help and did everything with a smile. I always leave there feeling better!!! Thankyou everyone!!!

I absolutely love Dr Cortes. He is compassionate, understanding, and very smart. I have an auto immune disease and he totally gets it. Finally! After ten years of searching for a caring Doc, I finally found him. His nurses are great too. If I have to wait I am always extra patient because I know Dr. Cortes always takes his time with each and every patient and really listens to what is going on.
The ONLY reason I am giving 4 stars is because the front office staff is very incompetent. I always want to jump the counter and help them out!

They are now listed under Scripps. Dr. Cortez is my favorite doctor there. I’ve seen him for the last 7 years. He has the best bedside manner and is truly wanting to figure out what is up. Thanks Dr. Cortez.

I can say hands down Dr. Cortez is one of the best doctors I’ve had. He’s brilliant, compassionate and attentive. He was recommended to me by a friend who had a chronic disease, as I do, and I was so glad I gave him a try. I really can’t say enough about him. The clinic is very busy and there can be a wait sometimes, but they also squeeze me in the same or next day when I’m having issues. When he is in the office with me he is absolutely focused on me and my issues and I trust him implicitly. So if you can stand a little wait he’s totally worth it. As for the staff they’ve always be great.

I recently had my breast implants removed and received a lift from Dr. Ross Rudolph at the Scripts Clinic Del Mar and just want to say that I am thrilled with the beautiful results and with the work that Dr. Rudolph did. He was professional, compassionate, caring and his entire team – both the office staff and the hospital staff – reflected his kindness and understanding. I felt safe and as I continue to heal, I am so relieved that I’ve been blessed with such a fine doctor and medical team to «lift» both my spirits and my breasts! I’m a happy camper and highly recommend Dr. Rudolph to anyone needing such a procedure.

I have been going to Del Mar Medical Clinic for many years because it is literally down the street, but I have finally given up on them. I always expect to wait over an hour for a 2 – 3 minute visit with my doctor. I have seen them all over the years and would only trust Dr. Foster. The others have either misdiagnosed an illness, over-​prescribed meds (for example when my daughter came in with digestive issues and they tried to give her a very strong anti-​depressant. When I politely questioned, I was made to feel like an unsympathetic parent!) That was the last straw until the last time when i had no option and had to come in on a Saturday walk-​in basis. Two hours later I had meds, without the doc on call even examining me. I got my blood pressure taken and white blood count by the tech, but Dr. Nevins simply asked me a few basic questions and handed me a prescription after a 2-​hour visit that took less than a minute of the doctor’s time. That visit cost me hundreds of dollars. too. They are not a low cost operation by any means. Oh and the icing on the cake, I agree that the front office is always too busy to make you feel welcomed, whether you are calling for an appointment, or there in person.

After being with Dr Cortes & his staff for years I can no longer continue to be a patient after today’s appointment. I left after 77 minutes of waiting and his staff did not even seem to care.

I’ve been going to Del Mar Medical Clinic (now is known as Scripps Coastal Medical Clinic) for 12 years and I am truly amazed at some of the poor reviews here. All but one negative review has a date of 2008 and 2009 — — and with the volume of patients any medical clinic sees, to have such a wide range of ratings here, frankly — makes sense.
In 12 years I have always experienced a very caring staff, from the office clerks to the nurses to the MD’s. All professional, and caring.
I will note the wait time, especially when you have an afternoon appointment, sometimes can be long… but this is HEALTHCARE people, not a restaurant reservation.
I am very glad they always make room to see me when I’m feeling ill. Customer service is key and this medical practice really does go the extra mile.

I have been going to Del Mar Medical clinic, now called Scripps Coastal Medical Clinic, on and off for about 10 years.
I’ve been visiting them more frequently lately because I’ve stepped on a stingray two different times, and I’ve been sick a lot.
Last night, after reading the reviews on Unilocal (yes I still read them even though I’ve been gong there forever; seems like Unilocal is word), I was a little scared to go. But I have a horrible cold/​bronchitis, so I called them this morning. I figured if they were mean or I couldn’t get in, I could always go to urgent care.
The receptionist was courteous and kind, and I was able to get an appointment at 8:45 (I called them at 8). I know fellow Unilocalers mentioned the rudeness of the support staff behind the counter; yes they are brusque, but they are very busy and dealing with sick grouchy people (like me today). But for the most part they are polite and efficient.
I have seen Dr. Cortes, but the last couple of times I had to wait forever to see him, and felt a little rushed with the diagnosis, etc. So I saw Dr. Augistino a couple times, who was helpful and didn’t make me wait long. And today as well as the last time I visited, I saw Dr. Foster. He is very nice and professional. I got in to see him in 15 minutes. I was in and out of the clinic in 35 minutes, with three prescriptions in hand, to cure my «gripa».
I am grateful I got in and out so quickly, and now am hopeful I will be feeling better very soon.

i keep going because they are thorough. Dr Foster is very professional and proactive. I however would not use this clinic for quick fixes. They are cery busy. It would be wise to go to urgent care for something benign then make an appointment to see them when you are not in a hurry.
I saw the femail doctor and she made me wait 2 hours. Im sure its not all her fault but I would have been pleased to be informed of the wait. Give me a pager like they do at the Cheesecake factory!

I have been going to Del Mar Medical Clinic for the past 7 years. Dr. Cortez is my doctor and he is fantastic! He is kind and he listens! Menopause was an awful time and he helped me through it. I grew up in a family of doctors and dentists. I have even worked in a dental office. you do not have any idea what really is going on behind the scenes. Just do a day on the phones with the medical and dental insurance carriers and you will have more empathy for the people behind the front desks.

I wish I could give this place 0 stars. TERRIBLE! The front of the office is awful, extremely unhelpful, and I honestly think they enjoy telling people ‘no’ or saying ‘I’m unable to help you’.
And yes, the same as everyone else: you have a guaranteed 1 hour wait in the lobby, even if you have the 1^st appointment in the morning.
Dr. Nevins used to be a wonderful doctor. I am sure on some level she still is, however I think she has too many patients and is unable to think about the ‘big picture’. I was experiencing persistent UTI’s and asked if I needed to see a specialist. Her response, no. After having another two UTI’s that didn’t respond to antibiotics, I finally booked myself into a urologist. Wow! So glad I did that — I had a parasite in my lower intestine that was causing them and was on medication for 2 and a half months to finally fix the problem.
Needless to say, I will never go back and have been visiting another general practitioner.

I couldn’t agree more with the previous assessments of this being one of the worst front offices on the planet! I talked to a person for about 1.2 seconds before being asked to hold, then when the receptionist came back on (finally), I got to say about 10 words and was asked to hold again. This happened over SIX times, so I finally just decided that this business is so busy that they do not need me as a patient, or at least they certainly don’t seem to present any willingness to talk to a perspective patient. I wonder how the bedside manner is at this place! I’m thinking I’m glad that I did not get through! And, after reading the rest of the reviews now, I’m REALLY glad I did not get through! How do these people stay in business?

I have been here a few times. Each time is a very long wait, the last time was almost 2 hours!
What is the point of making or taking appointments if they are useless?
The staff doesn’t care at all about the wait time.
They are also very loose with ordering all exams under the sun from the lab, whether medically necessary or not.
Not good at returning phones calls, and communication about lab results is pathetic.
Very clear that this is a business and not patient first.

Love Dr. Foster… and the fact that they have office hours on Saturday mornings on a walk in basis has saved me a couple of times. They are a busy location but the care I have received there is worth any waiting time. Bring a book or your iPod to pass the wait time…

The 5 star rating and review is for Dr. Sanderson and his staff. It’s so rare to find a doctor that actually cares and does not treat his patients like cattle. He is understanding, brilliant, and truly cares for his patients well being. I owe my life to Dr. Sanderson.

Doctor Sanderson is awesome and I would highly recommend him if he worked just about anywhere than in this office. He is punctual, thorough, and accurate.
Unfortunately I can not say the same for the rest of the office, which appears to have lost or destroyed my records, and fouled my billing until I paid several hundred out of pocket to avoid marks on my credit. I have never before or since had to deal with such a confused mess.
I love the doctor, but hate the clinic.

I had to fire Dr. Cortes for essentially calling me a liar over the phone.
Front staff not helpful. Answering service was the start of all the problems.
WOULD NOT RECCOMMEND!
Office seems all about getting people into the office suddenly. Like the resession has really hit them or something. Before they wouldn’t mind calling in my perscription a time or two after the refills were up until i could come in for another appointment. This last time was torture. They demanded I come in before filling my meds even tho I’d already been off them for 3 days. I go in and long story short it goes awfully and then the phone call with Cortes.
Find another office. Trust me.