Ducky’s Formal Wear

I took my nephew there to rent a tux for prom. They had a decent selection but were swamped with prom goers. The process took over 2 ½ hours, seemed unreasonable, but given how many young people rent tuxes there for prom I tried to be patient.
We tried on 5 white shirts of different sizes and cuts. We really had a hard time finding one that fit properly. Once we did, we carefully took note of the size and style and handed it over to our consultant with specific instructions that this was «the one». But, not the one we got! Nor was the vest or the pants. We picked up the day before prom as instructed and took everything home to try on. Literally nothing fit like in the showroom. We took pictures, so Im not imagining things. We called and explained and we had to go back to get a new pants, shirt and vest. UGH. Not easy on prom day, but oh well. When I got home with the good, they gave us the wrong shirt again. My nephew had to safety pin his shirt closed as this one did couldn’t button around his neck. I cant stress enough how careful we were when picking out his tux, and honestly none of it mattered. It was such a disappointment. Drive east, his tux was almost $ 200 and nothing he got was right, just not worth it!

Excellent customer service. Fun shop with lots of amazing prom dresses and formalwear. My fiancée and I are using them for our tuxes for our wedding in June. I’m pretty excited about them– very classic look and great prices! :)

Like he said. $ 150 for a tux. At least mine (the groom’s) was free. Picked Ducky’s cause they were in the town we were getting married in and with groomsmen spread all over northern Illinois we could get them all to get fitted relatively close to home whether in Chicago or the Quad Cities. Sizing in different locations didn’t work that great — no continuity in information on pricing from one shop to the next. Some groomsmen got charged a deposit up front, others did not.
Upon receiving the tux — dark smudge on the outside of my collar; only reason I didn’t return it was because I had about 2 hours before the wedding, and the jacket covered it up. On Sunday the bride’s mother got grief because out of the twelve tuxes rented, one of the ushers misplaced his cheapo synthetic bag for his shoes. Ducky’s told them that if it wasn’t returned in three days «a call would be made to the bride and groom.» Lucky he found it in time. The conversation would not have gone well.
Also, the «free wedding invitations» end up not being free. They end up costing us $ 300 bucks; only the invitation is free. You still have to pay for the envelopes, the outer envelopes, the reception cards, etc. They screwed those up twice too.
All in all; poor customer service, tricky pricing, not the greatest quality. If they weren’t the only tux shop in town, they would be out of business.

Hmm. $ 150 for a tux. Okay. The shirt was too small, but I can’t put that blame on the store. I went back and exchanged it for a slightly bigger neck without a problem.
While at the store, I conversed with a family who was their to exchange a ring bearer’s tux, which seemed to have some serious sizing problems.
New shirt collected, I proceeded to the wedding. Hmm. What’s the deal? I have a stain on my vest! It’s noticeable, but not deal breaking, so I shrug, whatever, and move on. «Hey Brett, why are your pants purple?» What? Oh. My pants are faded. They don’t even match the jacket, let alone the other groomsmen outfits.
Sigh, okay. Not enough time to get new clothes. Fine, I guess I’ll just wear the stained vest and color-​challenged pants. I still look pretty damn good, I guess.