Charles Ifergan Salon

Out of respect for the stylist who did my hair, I don’t want to mention her name to get her in trouble.
My father purchased a $ 125 gift card for me from Charles Ifergan so that I could get an ombré highlight service. My hair had a faded ombré already, but still visibly blondish. When I asked for an estimate of how much the ombré would cost, she told told $ 225 because of how much product they would need and how time consuming it is. My hair is down to my mid-​back and thin. I told her that when my father had purchased the gift card, they advised it would be around $ 125. She told me she didn’t know who told my father that – and that highlighting starts at $ 165. She also told me the stylist who had previously done my ombré at Charles Ifergan was severely undercharging and no longer worked there anymore. I asked what I could get for $ 165 and she said she could still do the ombré, but it wouldn’t be drastic. I agreed.
Long story short, I walked out of there with little to NO change on my hair. Since I opted out of having my hair styled, they have a blow dry bar where you can do it yourself. As I was done drying my hair, she asked how I liked it and I told her I didn’t even see a change whatsoever and that it looked exactly the same as when I walked in. She walked away and I never saw her again. I went up to the counter to pay the $ 165 for a service that I didn’t get, gave my tip in the envelope and then left.
My family has been going here for years, and not once received such poor service as this. I live downtown but purposely come to the Deerfield salon location because of how long my family has been coming here. I won’t be returning to Charles Ifergan ever again unfortunately and will let others know of my poor experience. I don’t know if this stylist was just being cold intentionally because I was asking questions on the pricing or what, but she said literally 2 words to me the entire time she was working on my hair. It was just awkward and I was sorry my father ever purchased the gift card for me.

Thanks Diana for putting a new pep in my step! Loving my new blow dry and hair cut! My hair finally looks healthy and full! Diana is the best, must cut your hair with her!

My recent blow out by Martha lasted me 6days. YES. 6! I used the Charles Ifergan dry shampoo and I was amazed by how long my do lasted (check out my pic collage that I posted for proof. The first pic is right out of the salon on a Friday, 2^nd pic was after 2 days, and last hair pic was right before I washed my hair the following Thursday night).
The last pic shows the products that I purchased. Love how fresh and clean the shampoo makes my hair and scalp feel without weighing my hair down. The little hair powder shake is like magic volume fairy hair dust and I love it!
I’m am beyond thrilled with these hair products along with my cut, also by Martha.

Had a facial with Mariana. Hard to relax when all she’s interested in is upselling you to a more expensive facial and selling the products that she is using on you.

Went here with a Groupon and I certainly wont go back. at least not to the same stylist. I received one of the worst cuts ever from Diane. I think she tried to make my hair look like hers of which I really did not want. Now I am stuck with this awful haircut! Also there is something really corrupt about the groupon and how much of a deal they try to make you think you’re getting. Groupon face value was $ 40 and was advertised as a $ 75 haircut. However I found out that the cut I got was priced at $ 60.

Ok– so my wife has been going to this woman named Rachel at the salon for over 15 years and swears by her. I normally get my head shaved at a barber and life is good. Lately I wanted to grow my thinning hair and see what I would look like. Well I had trouble hiding the scalp and was always complaining how bad it looked all day long. My wife told me to see this miracle worker and allow her to work her magic ! I broke down and went to see this hair whisper, Rachel. She took ten minutes out of her busy schedule to give me a few tips on how to comb my hair so it would look thicker where I was terribly thinning. It has been two years and I continue to see Rachel for clean ups and combs every couple months. I can honestly say that Rachel not only makes me feel better but also look
Better !
Thank you Rachel !!!

Peggy is great. Will do everything to make you feel special and will perfect your hair until you are satisfied. After a terrible experience at Charles Ifergan on Oak St. I came to her so she can fix it all. Thank you for being so kind. Melissa and Joe, the managers, were wonderful and after a horrific experience they made me feel at ease again.

Martha for haircut is great. Wonderful for short hair. And she is so sweet too. Why only four stars? Martha is 5+++. But the building is undergoing endless renovations and is a nightmare to park and walk in. I have been going to Martha for several years, she is always on time. Management should so some pr for loyal customers to get them through the construction. Discount, free extra service or product, or even cookies. Something to say thank you for sticking with us.

Went to the Deerfield salon with a groupon for a color and a cut. The color service was great… however, I got the worst haircut of my life from Becky! I showed her a variety of pictures of styles I wanted which she completely discarded and gave me a bob which I can’t work with… I’ve been to plenty of top salons and this cut was very disappointing…

Got a Groupon and went to the Deerfield location. I have heard the Ifergan name when I lived in the city so thought I would try the local suburban location. I have pretty easy hair so my haircut was fine. Gino was nice enough and I am not much of a talker and he did not push for further conversation which I appreciated. But I was very surprised of the location. The salon is VERY dated, the bathroom «rooms» were dirty (hair on the floor trim), sink outside the doors was also not the cleanest. The staff was friendly enough but as a previous review said they walk you around the place and introduce you to people you will not be in contact with — what’s the purpose? Old dust covered plants as décor and wall to wall mirror are not exactly pleasing to the eye so maybe the tour is a distraction tactic. I guess they are trying to get more business by participating in discount programs like Groupon, but if I were Charles Ifergan, I would look for a new location and I bet they would get more repeat customers. I would go back to Gino for a haircut but not here unfortunately.

My experience was terrible. I went in to get a Brazilian wax. This was the worst brazilian wax I’ve ever had and I’ve been getting waxes for several years. The process was terrible and although the esthetician said she had 15 years experience there, I would have been better off doing my own wax. During the appointment it was just terrible. She had to go over sensitive areas numerous times to remove hair, I’ve never had that problem before. On top of that, she was getting frustrated with me be because i was tensing up from the pain. My skin was so irritated after the wax, much more then normal. She even missed a whole strip of hair, which i would have known had she offered a mirror to ensure that i was satisfied. I was just so eager to get out of there I didn’t even ask for one. I will NEVER go back there, even if it was the only place around.

went in there with a groupon. decided to get a trim… the girl said and showed me three inches… which ended up being an uneven 7 inches off!!! Horrible! Do not go here if you have curly long hair… or if you intend on keeping a clean haircut… go there only if you plan on wearing a hat or buzz cut. they are too scissor happy. can’t even wear a pony tail as i have random ends sticking out and looks awful! btw… i used sarah. oh and the deep conditioning treatment which is normally pricey is basically them dabbing some condition on your hair and putting a plastic shower cap over it for 5 minutes. oohh wow… not!!!

I had friends who used to go to the Ifergan in the city, so when I saw a Groupon for this place, I figured why not?! The place has a very 70’s feel, like it may have been hip at some point before I was old enough to get my hair cut. The staff was friendly enough, but they have this annoying thing where they walk you around and introduce you to everyone, including the salon manager who was in the middle of cutting someone’s hair.
The shampoo chairs were old and creaky, another throwback to the 70’s. When I was taken to my stylists’ chair, it was still covered in hair from the previous client, which I thought was gross. Then the stylist (Sara) had me stand up for ½ of my haircut, so she could «cut it evenly»…ok…that was a first for me. When I left, I liked the way my hair looked and I enjoyed my conversation with the stylist enough. But when I got home I looked at the back of my hair in a mirror and it is totally crooked!
Needless to say, I won’t be going back here. I thought it was going to be some swanky salon but it’s really not all that. Especially at the rates they charge.

NEVER AGAIN
This is a review for Brittany at Charles Ifergan, she is a colorist. She clearly should be let go. I went in to take care of my gray hair and to have some highlights done. She was friendly and since I dont know too much about hair I was happy when I left, then I realized she didn’t colour my hair before applying highlights, so I have highlights and grey hair in the same strands, after a week they began to turn an ugly yellow colour… ugh.
I went here as a first time client and expected to be WOWED instead I get something my daughter could have done herself with peroxide and a comb… When I came back to have it «fixed» I got a snooty attitude and all she did was touch up some spots where my gray was showing… is she stupid or what? Hair is an ART and Brittany is clearly not an artist!

Walked in, only to find the ladies at the front desk chit chatting about why would anyone want to have curly red hair. You should have seen the look on their faces when they turned around and saw me standing there with naturally curly red hair! Anyway, after having my naturally beautiful curly red hair cut by their top stylist for $ 85, I decided that my stylist at my discount salon did a better job for $ 15. Not getting my hair cut there, again.

I got the best haircut ever from Rachel Filler. She had some great ideas and really helped me out a lot. She is so friendly and creative. i can not say enough about her and would recommend her to everyone i know.

BEST HAIRCUT EVER!!!
Rachel did a fantastic job on my difficult hair. I told her the idea I had for my new cut and she def did better! Love IT!
A+

Worse salon experience ever. I made an late-​afternoon weekday appointment for color. I had been there once before for the same on a Saturday afternoon and all was fine. This time the colorist seemed pretty rushed, I guess she wanted to get home. She got tint all over my face and neck. Then after the shampoo person washed the tint off my hair, I was shocked to realize that all the stylist had left for the night, Did they expect me to leave with soaking wet hair — in the middle of winter? I ended up drying my own hair! and the counter-​person seemed annoyed. I guess she too wanted to get home. I don’t get it?

I can only speak for one individual at Charles Ifergan and she is neither a colorist or a stylist. Her name is Marina, and she is the salon’s esthetician. First of all, she is amazing with wax. I’ve been getting my eyebrows done by her for about 6 years now. She is the best I’ve ever been to, and I’ve been a lot of places. I refuse to go anywhere else and I will drive from wherever it is in the Chicagoland area to get there. She is wonderful, nice, knowledgeable and extremely talented. I have referred many people to her who have all been blown away. Who would have thought eyebrows are that important? It’s like an art to her. She also gives one hell of a facial.
The awesome thing about her is that she always is available for a last minute appointment.
Try her out and I’m 100% sure you will be anything but dissapointed.

This place Rocks! I work down the street (but live downtown Chicago) and was looking for a Salon near work (convenience). I read a promotion on
and had heard about Charles Ifergan from a coworker and thought I should check it out and take advantage of the promotion. I got a haircut with Nicole and she did an AMAZING job. I do have a stylist in downtown Chicago, but I was getting bored of him. I HIGHLY recommend making the trek to Deerfield (it’s right off the Edens/​Waukean (Rte 41) on Lake Cook Rd.
I also highly recommend the Esthetician Marina to do your brows or brazilian. She does a great job for both! I want to get a facial from her next. She also does a great job with makeup too!
The staff is so welcoming too! They are all very well trained in their specialties (they either cut or color). I haven’t gotten color yet but I’ve seen the results of several colorists work and I’m very impressed with all of them.
Check them out! If you don’t want to make the trek to Deerfield they have other locations (Oak St. is one of them).