Ship Shape Pest Control

STAY AWAY FROM THIS COMPANY!!!
I had a home inspection and this company came out to determine termites, but we also specifically asked the exterminator to check a specific ant that was in the house to see if it was white footed ants. The exterminator said they were not after asking several times.
When I moved I was told the ants are in fact white footed! The person who picked up the phone said they treat white footed ants all the same and that is NOT TRUE!!! Eugene came to my house to inspect today and then just left without telling me he was leaving and did nothing.
Larry the manager calls to follow up and was yelling at me! They are unprofessional and RUDE to their clients. I will never use this company EVEN if they were the only pest control company left.
WORST COMPANY EVER!!! I’d give them a ZERO if I could!

I disputed this trasaction with my credit card! These people are liars and cheats! This is a scam!

I have been using this company over a year and I can’t recommend their services. I had recently moved and this was the pest control company that the previous owner was using so I thought I would give it a try. They sprayed the outside every other month and do a yearly baiting/​dusting (in the outlets) once a year.
Within the first month I started having some serious ant problems which was weird as I just moved in that week. I called them and had them and another company come out and spray because I hate bugs. Yay the ants went away but I wasn’t sure if it was them or the other company so I kept using them.
Anyway, why I wouldn’t keep using them… One month I was leaving town for the week they were coming out to spray the lawn, so I called to have them come out a week early. They didn’t come the first time they said they would. I had to call back. Then they finally came but then came the following week and sprayed again hence charging me twice. Then .I just had them come out and do the yearly service and I am still having ant problems (they only seem to want my water on my nightstand but ew) and I had asked for some rat bait traps for outside (I live by the water) but they forgot to bring them. No big deal. I crossed it off the bill and only paid for the internal work. Well two weeks later I get a bill for the traps that never were put in my yard. They also have not been back out to spray the lawn (again) so I have to call them again (although I am just going to move to try a different company.
Over all impressions, I am not certain they do a great job controlling the bugs which is clearly the whole reason I hired them. Further, it is a pain to keep being charge and having to take time to call and get it sorted out. Finally, I find them to be unreliable as the do not come on the scheduled basis that they are supposed to. For these reasons I cannot recommend this company.

I have never been so disappointed with a company as I have with Ship Shape Pest Control. First of all, Ship Shape was the subcontractor used by the home inspector that I chose to inspect a house I was trying to buy. I do not feel that they performed a professional or thorough inspection of my house. According to the termite report, there was only termite damage found on the north and south facia. Borate dusting was suggested for these «limited» areas. Unfortunately, when we had the walk-​through one day before closing we found a pile of black termite droppings in the master bedroom. On the day after closing we found a pile of recent beige colored droppings in the second bedroom in the corner of the room that did not require the moving of any furniture. We were upset to say the least. So we called another pest control company to give an estimate on treatment. The of the other pest control company’s supervisor noticed LIVE termites in the master bedroom and took some away LIVE in a plastic bag. He informed us that borate treatment was not the proper treatment in our case but that tenting was the only option. Needless to say, that option is much more expensive than borate dusting. His price for tenting is $ 860. Had I known all of this prior to closing, I would have asked the seller to pay $ 860 for tenting instead of $ 270 for borate dusting. That is a difference of $ 590.
Now I am out $ 590.
Please note that the termite report states that the Notice of Inspection had been affixed to the WATER HEATER. That is impossible, as the water heater was inaccessible behind a sheet rocked wall at the time of the inspection which is backed up by the home inspection report, thus proving that the termite report is flawed from the start. I will never use these people again.

Fraud! I am in disbelief that this company owner is not in jail! We had a home inspection and they were fantastic. They contacted Ship Shape pest control because they did not have a licensed termite inspector. When Ship Shape came to the property that we are buying, he pulled up his vehicle on the front lawn because there was no parking space left in the drive way. The seller asked for him to move his vehicle because it is in front of the ‘No Parking’ sign and he told her he would only be 5 minutes and proceeded to inspect the house. Within minutes he told us that there were no signs of live termites but it needed to be treated. He presented us with a $ 500 quote and raced out of there without giving us his card or copy of the quote.
Eventually we received a copy by contacting our home inspector. Ship Shape told us they would provide us with a clear report once we had the termites treated so we set up a date to do it. On that same day, the receptionist wrote down my phone number so that she could call us before they were going to the property. This was necessary because we needed to give notice to the seller and to witness the treatment. A few hours later, I called Ship Shape and they said the treatment was already done. When I asked how they were getting paid since we were not even there, Larry got on the phone and told us to meet his inspector at the property so they could collect the payment and give us a quote on the fascia board. We went to the property, after 20 minutes we called and he said that we were not there when his inspector was there so they left. We had to meet Larry at his office in order to pay him.
Then, he told us he would provide us with a clear report in our email within minutes. As soon as we left, after he got the check, he emailed us and said that he must have been too tired because he forgot to mention that he could not provide us with a clear report until we fixed the fascia board. I can go on further about the threats that we have received from Larry but I would rather not. Please stay far away from this company. We probably never even had termites. They are just in it for the money. The inspector that went out called my realtor and I to complain. He said he does not make commission because we used a different inspector from Ship Shape to do the job. Ship Shape is the worst company I have ever encountered in my life.

Larry is very thorough in explaining what you need to do. Great Company.