Craft It

Made a glass bowl and promised to be ready in 2 weeks. It is now one month, left 6 messages and no return call. We have no idea if it is ready or what is going on. They take your money and never call for the finished product. Will not be ever going back. On top of this issue, they have been rude like you are bothering them. Not a good way to run a business.

Staff seemed bothered by the patrons interrupting their lunch time (at 2:30 pm). They gave us 2 paint colors each that’s it. Would go to color me mine next time.

Awful! Would not recommend. This was my first experience– I went with my son and my friend and her 3 kids. The staff was NOT helpful at all, especially knowing it was our first time! When we asked for help, it was barely given! When I called to ask if my art was ready to be picked up they said yes. When I got there it wasn’t! Also, I called there twice and they answer their phone with a rude attitude! There’s plenty of these places around… Will NOT be returning to this one! Horrible!!!

I celebrated my son’s 10^th birthday and all I can say, is that spend your money in any other painting/​pottery place. Don’t even bother asking for a quote because it is not worth it. There are so many other places that have the same activities but the service is so much better. The owners of Craft it make an effort to give a bad service… thats how it felt! During my son’s birthday, the owner was on the phone most of the time. The children only had less than one handful of figures to choose from, but the worst part is that the figures where for a 4 year old, not 10 year old boy! When inquiring about the birthday a few months before, I was told they would be able to choose from a shelf of figures age appropriate. Really? baby dinosaurs, and pigs are for a 10 year old? I had to pour more paint into the children’s trays and give them instructions. There was no instructions on how to paint the pottery and basically the kids were left on their own. Luckily my son and his friends entertained themselves because they are big enough and laughed over the baby figures! The owner seemed in a bad mood ALL the time, not once did we see a smile… how sad is that! I got the package that includes pizza and drinks… but it is only one drink per kid, because when I asked for at least water, the owner said it was only one drink. The amazing thing is that a few days before I went in to see what things I needed to take, and specifically asked about drinks. At that moment they said that I shouldn’t take any drinks and that no coolers were allowed; they would provide for the drinks. During the birthday when I asked for water, I had to get snappy to get it. Why make things difficult… its only water!. Just to give a last example, my daughter age 8 had a friend’s birthday in A Painting Fiesta… what a difference! The girls (2) taught the children how to paint and have a good time while doing it! It was a fiesta! This is one of many places that puts and effort into service, don’t even bother about Craft It.

I have been here three times in total all of which not great experiences. Firstly their prices are pretty expensive for there being so many places like this. However there are a lot of materials, lots of options to create beautiful art. On my second two visits I attended two different BYOB classes in the evening, the first was nice, there were a large group of people and everyone was having fun painting on the canvases. The instructor however was going very quick and seemed a bit standoffish but I didn’t think much of it. The second class I attended was on a sunday evening to paint wine glasses which I was extremely excited for. A much smaller group but all of the women were really friendly. It was the same instructor as the previous class and she was teaching two different designs for the wine glasses. This time she went so fast and wasn’t specific at all, barely showing us how to create what she was talking about. Then she would say «okay let that dry» or «keep working on that» and would disappear to talk with her coworker for 15 – 20 mins at a time. When she did come back to check on us, she barely gave direction, didn’t ask anyone if they had questions, and didn’t even say as much as a «good job.» I had to get up to refill my paint several times because she was nowhere to be found. Frankly she was rude and seemed to not give a crap about her job, her attitude, or the class she was teaching. I will not be back here, seeing as it was overpriced and I could probably find a better deal and experience on groupon.

I have to say I was pleasantly surprised by my evening at Craft It!
I initially got a Groupon for this place and, recently, I’ve been unhappy with the places their coupons have been sending me to, so I was a bit skeptical. Also, I had stopped at this location a month back, just to see it, and it was during a child’s birthday party… to say it was chaotic would be an understatement. So I left there in a hurry, assuming it was a kids place. Well I decided, «what the hey?», I’ll give it a try.
I walked into the BYOB painting class and it seemed like a completely different environment. The little tables were replaced by canvases and paint brushes, nice music playing throughout. I was greeted by two young girls who were the attendants for the class. They both were extremely helpful and encouraging, offering their advice for blending or color schemes. I came about 20 minutes early but they allowed me to start, giving me my easel, the paint I needed, an easy to follow step by step guide of the painting and 2 hours to make it happen.
Now I don’t think I’m a terrible artist but I am certainly not amazing at it either, yet the guide was very easy and fun. It allowed you to be creative without «messing up» the picture. If you wanted a different color or idea, be inventive! The girls were more than happy to give additional paints, different brushes, anything to make it more enjoyable. The class was intimate with about 15 – 20 other adults so it wasn’t cramped and everyone had a great time. Now I didn’t realized the «B» in BYOB stood for «booze», so several other people had brought in bottles of wine and snacks to have more fun; With or without it, I still think it was great and the attendants offered complimentary soft drinks during the class so I wasn’t the only person without a drink. By the end, everyone was laughing and hollering, showing off their proud creations to one another (though I’m sure the wine had something to do with that!).
In the end, I left with a great new piece of artwork that I had a great time painting, a fun evening to remember and a big thumbs up from this place. Don’t let the façade fool you, Craft It is fun for kids but is just as enjoyable for adults. I will definitely be coming back here again!

I took my godson and his brother (ages 10 & 5) here during their spring break. They had a great time! The staff was kind, helpful with picking out what we wanted and explaining the options to the kids. They have a fairly large selection of pottery you can paint and take home the same day, as well as pottery that needs to go in a kiln. They also have painting on canvas and jewelry making. I found the prices reasonable. I’m from NJ and have gone to similar places in NYC, which were double the price.
We made three pottery pieces– two that had to go in a kiln and be picked up a few days later and one that we could take home immediately. The kids also made their mom a bracelet.
Great activity to get the kids out of the house on a rainy day!

Exploring my artistic side, for me, is like reading a new novel. I’m completely transported to another dimension. There’s just something about what a paintbrush and paint does for my soul. It’s like how music makes your mood sway back and forth with emotion. I get completely lost in what I’m doing. The outside world ceases to exist no matter if I am sitting in the middle of a boisterous, crowded room. It doesn’t even have to be wonderful, it just needs to be fun. Yes, I mean my work of art. I am by no means any Picasso, van Gogh or da Vinci, but I enjoy creating my own works of art.
I have been to their canvas painting classes twice now. I want to go on a regular basis, but haven’t been able to fit it into my schedule at this point. They were a lot of fun and relaxing. I was really able to let go and completely focus on my painting. I didn’t feel rushed either. I was the last one finished, so that’s a good thing! I took my time painting. The instructor is extremely friendly and easy-​going.
They have started holding canvas classes for children, but we haven’t been able to attend those yet. Hopefully, we will be able to fit it into our schedule soon. These classes are fun for children though. Kids love to paint, especially mine!
You can come in to paint a stenciled canvas or try your hand at a blank one. They also have sand art, ceramic painting (another favorite of mine!), glass fusing, plaster painting and much more!
Getting into this hobby is like our other hobby of painting figures — it can be extremely expensive. They always have deals on their Facebook page though. It’s a very good idea to take advantage of any deal you can find. Honestly, I don’t recall it being this expensive when I was a child. We were poor and my mother was still able to afford this hobby for us and herself. That was well over 20 years ago though!
They have many events throughout the month. You can call to make a reservation or reserve your spot through their online system. I prefer to make my reservations online. It’s straightforward and easy to use. Their website isn’t a bad place to check out information about the store, but their Facebook page is updated daily. It’s a much better resource for events and sales, etc.
The staff is friendly and accommodating. The owner, Jen (Jenn??), is really nice and personable. The location isn’t so bad. It’s just west of Powerline Rd on the north side of Hillsboro Blvd.
Hours: Sunday-​Tuesday: 10 – 6;
Wednesday-​Saturday: 10 – 7
If you haven’t checked them out already, I would make plans to stop by if you’re in the area or make the drive. It’s worth it! We will definitely be back!