Aaronson Van Lines

I Recently used Aaronson Van Lines for my move to law school. Originally it was planned to be a short move but it turned out to be a long cross country move. The movers were excellent in packing up my one bedroom apartment. They were on time, quick, and very thorough in wrapping up fragile items and furniture. The whole process was very smooth, including my interaction with Dana in customer service who helped me with logistics. All around great company and I would definitely use them again!

There is nothing about as exhilarating as being relocated by an able crew. You are not only assured of timely relocations but also certain of perfection. I sought the services of Aaronson Van Lines was more than perfect. They were supportive and tolerant throughout the relocations. They were also willing to compromise whenever necessary. I was a happy man at the end of the relocations. I appreciate this team for the wonderful job.

Contacted several times prior to moving to confirm everything, and every time they were so helpful and quick to offer me moving tips and advice to save me money. A company that offers to help me save on my move is a good company in my book. I never felt like I was a job number or a fat check in some big companies pocket, I was treated as a friend always, and I always felt comfortable calling when I needed to. The entire moving process with Aaronson was easy going. Movers were actually early but willing to help me pack up the items left at no extra charge. The entire staff and crew were very professional and respectful. Worked hard and efficiently and finished slightly early. Excellent service! The only thing I would change is that I didn’t know a different crew was going to deliver me and I wish I knew because both crews were fabulous, and both deserved a big tip!

Moving with this company was fairly easy, and affordable. Everything they told me would happen throughout my move did, and I appreciate the open book approach they gave to me. They even told me some things I didn’t want to hear, but needed to hear, and that really prevented surprises. My movers were really great guys, it was my pleasure to buy them pizza, but they were so thankful for the pizza and the work. They kept thanking me for my business and the food, and yet they were the ones doing me the favor by going above and beyond their job requirements. They not only blanket wrapped my furniture but my entire home, protecting my walls, floors, banister, and door-​ways from any scuffing. I really felt like I was getting that red carpet treatment my estimator Mendel sold to me from Aaronson Van Lines. I am blessed to have met these people, and I will always have friends in the moving business from now on!

They received a deposit of $ 1600 to move me and then never showed up. They followed that up with many false claims against me and threatened to sue me. I live in a gated community that has gates, cameras and a guard that can prove they never showed up. There are many others that have had similar experiences. Go to BBB and check it out.

We hired AVL in June 2015 for our move from Washington, D.C. to CA. We were very skeptical at first about the need for a moving broker, but Mendel Korf at AVL assured us that there were many, many benefits to working with his company as a broker. After completing an inventory with him by phone (we had requested an in-​person inventory, which he said was unnecessary) we were given a binding not to exceed estimate of 4377 pounds totaling $ 4192.95. Mendel assured us that he had greatly over-​estimated the weight, and if anything, we would be refunded money upon the actual weighing of our goods. We set the pick-​up window from 7÷6−7÷7 and the delivery window from 7÷20−7÷31.
About a week before the move AVL called us to review the inventory and to let us know that they had contracted with Most Valuable Movers to handle our move. We immediately searched for reviews of MVM, and found that they had 1 star reviews and an F rating on the Better Business Bureau website. We told AVL that we were not comfortable using MVM, but once again they assured us that they had great experiences with the company, and it was too late to find a different one unless we wanted to change our pick-​up date.
Go to moving day. The driver arrived at our apartment 6 hours past the end of the pick-​up window. In addition, the driver proceeded to tell us they we had MANY more items than listed on our inventory list and that our cost would go up significantly. We called AVL and spoke to Sean/​Peter (they sound the same/​may actually be the same person), and they were extremely belligerent and accused us of lying to them about our inventory and signing a new contract with MVM (we most certainly had not), which was supposedly based on space, not weight, and therefore voided our current contract with AVL. After a long argument, we were able to convince AVL that we had not signed any contract with MVM. AVL stated to us that MVM would submit an electronic weigh bill, and that our final cost would be based on that.
Over the next 2 weeks we asked AVL and MVM multiple times to send us the electronic weigh bill. Finally on ⁷⁄₂₈ a Bill of Lading (filled out in the driver’s handwriting) was emailed to us. It showed a total weight of 5820 pounds and $ 5529. There was no official electronic weigh bill included. We addressed the huge discrepancy with AVL, and again were met with nothing but anger and accusations that we had lied to them about our inventory originally and had not been communicating with them about anything. Dana at AVL promised us that she would call MVM to discuss the source of the discrepancy, but even after following up with her multiple times, she never did.
On top of the money, MVM missed their delivery window by 7 days. A total of 30 days elapsed between pick-​up and delivery. AVL and MVM gave us nothing but excuses (some lame argument comparing our delivery to waiting for a bus) and half-​truths during this period.
Oh, but I’ve saved the worst for last. When our goods finally did appear on ⁸⁄₆ they were in absolutely horrific condition (see our photos on AVL’s Unilocal page under «chris w»). Seeing our good furniture bashed and smashed and our meticulously packed boxes crushed beyond recognition was one of the most traumatic experiences of our lives. In addition, MVM held our goods hostage until I signed all delivery forms and gave them the remaining $ 2800 balance in CASH. They threw our boxes labeled «fragile» around even more during move-​in and badly scratched our new hardwood floors. Do we hold AVL responsible for this? — ABSOLUTELY, because they hired scum of the earth MVM for our job and defended them whenever we raised concerns. Currently, we are pursuing legal action against AVL and MVM.
DO NOT USE AVL or MVM under ANY CIRCUMSTANCE.

Nothing but pathological liars and cheats!
We hired AVL in June 2015 for our move from Washington, D.C. to CA. We were very skeptical at first about the need for a moving broker, but Mendel Korf at AVL assured us that there were many, many benefits to working with his company as a broker. After completing an inventory with him by phone (we had requested an in-​person inventory, which he said was unnecessary) we were given a binding not to exceed estimate of 4377 pounds totaling $ 4192.95. Mendel assured us that he had greatly over-​estimated the weight, and if anything, we would be refunded money upon the actual weighing of our goods. We set the pick-​up window from 7÷6−7÷7 and the delivery window from 7÷20−7÷31.
About a week before the move AVL called us to review the inventory and to let us know that they had contracted with Most Valuable Movers to handle our move. We immediately searched for reviews of MVM, and found that they had 1 star reviews and an F rating on the Better Business Bureau website. We told AVL that we were not comfortable using MVM, but once again they assured us that they had great experiences with the company, and it was too late to find a different one unless we wanted to change our pick-​up date.
Go to moving day. The driver arrived at our apartment 6 hours past the end of the pick-​up window. In addition, the driver proceeded to tell us they we had MANY more items than listed on our inventory list and that our cost would go up significantly. We called AVL and spoke to Sean/​Peter (they sound the same/​may actually be the same person), and they were extremely belligerent and accused us of lying to them about our inventory and signing a new contract with MVM (we most certainly had not), which was supposedly based on space, not weight, and therefore voided our current contract with AVL. After a long argument, we were able to convince AVL that we had not signed any contract with MVM. AVL stated to us that MVM would submit an electronic weigh bill, and that our final cost would be based on that.
Over the next 2 weeks we asked AVL and MVM multiple times to send us the electronic weigh bill. Finally on ⁷⁄₂₈ a Bill of Lading (filled out in the driver’s handwriting) was emailed to us. It showed a total weight of 5820 pounds and $ 5529. There was no official electronic weigh bill included. We addressed the huge discrepancy with AVL, and again were met with nothing but anger and accusations that we had lied to them about our inventory originally and had not been communicating with them about anything. Dana at AVL promised us that she would call MVM to discuss the source of the discrepancy, but even after following up with her multiple times, she never did.
On top of the money, MVM missed their delivery window by 7 days. A total of 30 days elapsed between pick-​up and delivery. AVL and MVM gave us nothing but excuses (some lame argument comparing our delivery to waiting for a bus) and half-​truths during this period.
Oh, but I’ve saved the worst for last. When our goods finally did appear on ⁸⁄₆ they were in absolutely horrific condition (see our photos on AVL’s Unilocal page under «chris w»). Seeing our good furniture bashed and smashed and our meticulously packed boxes crushed beyond recognition was one of the most traumatic experiences of our lives. In addition, MVM held our goods hostage until I signed all delivery forms and gave them the remaining $ 2800 balance in CASH. They threw our boxes labeled «fragile» around even more during move-​in and badly scratched our new hardwood floors.
Do we hold AVL responsible for this? — ABSOLUTELY, because they hired scum of the earth MVM for our job and defended them whenever we raised concerns. Currently, we are pursuing legal action against AVL and MVM.
DO NOT USE AVL or MVM under ANY CIRCUMSTANCE. I would not wish what we’ve been through on my worst enemy.

I was moving my furniture from the High Desert, Ca. to Denver, CO. I moved here to Denver in February and was leasing a furnished house. I purchased a house and would move in the weekend of June 5^th. Aaronson Van Lines was well aware of my time line. I did move in June 5^th but with no furniture. They picked up my furniture on the 2^nd of June and didn’t deliver it till the 13^th. Constantly did I e-​mail them for an update and was told. «They would contact the driver and get back to me.» I am totally dissatisfied with their customer service. Once they got a hold of my furniture they cared only about being paid. I won’t use them again and was being nice giving them two stars.

Amazing family owned company. They understand what your needs are and provide them. Very trusted and highly recommended for your moving needs!

Aaronson Van Lines took all the stress away from moving! The movers were super friendly and accommodating, and their staff was very pleasant. Would definitely recommend to anyone planning a move!