1-800-GOT-JUNK? Palm Beach County

1 Star, I called to arrange a pick up in Boca Raton, FL for 12÷26÷15 between 10 – 12 for two couches. My mother waited 3 hours and no one showed up. She called during her wait, and was told pick up was on the way. She called again then was told the pick up was canceled. How from one call to the next it got canceled?!? Then she was told manager would call her in 15 mins… It’s be a few hours and no returned call. Apparently your company isn’t need of business. This was not free pick up. Thanks for the reminder that businesses lack costumer appreciation/​value.

On February 10^th, 2015, Got Junk came out and hauled away a huge pile of cardboard boxes, a mattress, box springs, and some other items. The guys were professional and worked fast. I highly recommend 1−800-Got-Junk?

Excellent Job. They kept me apprised by phone as to their arrival status. They were courteous and respectful. It sucks to have to pay to have your junk taken away so at least they do a good job of doing it. The phone person gave me a quote on the phone and the price charged was what was quoted. This is the second time I have used them. I tried charities but they either could not come out on my time schedule or would not take what I have to dispose of.

These guys were great. The two men who came to our home were friendly and moved all the materials from the home remodeling we did without issue. They had some tough pieces to work with too — panes of mirror from a wall for example. They took it right out of our garage and even swept their work area and our garage afterward. The pricing was very fair as well. I recommend them and am so glad I had them take our remodeling junk away.

We called 1−800-Got-Junk to help clean out our mother’s apartment. The person on the 1 – 800 line gave us an appointment, but also gave us lots of inaccurate information, which the local person says happens all the time. First of all, the 1 – 800 line said the price would be from $ 135 — $ 378. She said that the local companies have relationships with local charities and that our mother’s things would be donated to them as much as possible. She said that the final price would be based on the percentage of the truck which was filled, but that the packers would condense things as much as possible and that it didn’t matter whether the items showed over the top. All of this was incorrect.
The estimate was $ 700. The truck can only be filled to the 4 ft level, even though it is 5 ft high Everything was going straight to the dump.
Besides that, the appointment time was changed four times and the driver gave us the impression that he was doing us a big favor to be there, since our location was normally serviced by a different local company — that company had been in an accident with their truck, which explained the appointment time changes.
In the end, the apartment was cleaned out, but I would caution anyone considering this service not to believe the 1 – 800 person, but to talk to the local company initially.