Whataburger

My favorite food chain… But this whataburger is notorious for getting your food wrong. Be prepared to receive your food all sorts of jacked up!
When you finally get your food situated, try everything. The toquitos, the burgers, the sweet tea even. Best food for a long night out!

Check your bag. Every single time I go through the drive through they get it wrong. I waited 11 minutes for onion rings which they didn’t put in the bag. They did put the fries and the burgers in the bag 11 minutes prior so they were ice cold. Went in to get rings and complain about the burger and they just handed me my rings. Got behind me also had to go in because they got his order wrong. This isn’t rocket science

I love whataburger and the one in Decatur Tx is no exception. BTW the location on here is wrong. It’s at business 380 and 287 service road. Anyway, 7−12−15 at 0615 I go in for my meal to be greeted by a tiny girl in glasses. She was the highlight of the visit ! I hear some loud mouth person behind me so I turn to see, an employee sporting the orange shirt of a crew member. The guy was wearing a filthy shirt that was waaaay to small. His huge gut hanging out from the bottom. The guy proceeds to get up from the table and walk to the counter. He then stretches his bare, fat, nasty sweaty gut across the counter so he can grab a cup from behind the counter. He pulls the cup and two come out so he uses his teeth to separate the cups and puts the other one back in the stack. All of this is going on with 2 managers in the floor. While this is going on the girl that greeted me, saw that I had noticed what this guy was doing and apologized. She even went as far as to prepare my food at a different station and then went to sanitize the counter where the fat guy was laying. (kudos to her. Give her a raise.)
Like I said I love Whataburger and I will continue to go there, but this was just disgraceful. Management fail to the extreme. Bad employee, bad hygiene, bad managers, = bad experience.
Shame, shame, shame on you.

Oh Whataburger, why don’t you come to California?
I’ve tried a few items at Whataburger now, and damn — they have some tasty burgers! The patty melt and the bacon cheeseburger are both excellent. I also really enjoy the onion rings!
The fries on this occasion were not very good, however. Cold and flavorless would describe them nicely. It’s weird because when I tried them at two other locations, they were really good, so go figure.
I can’t imagine why you would eat anywhere else if you happen to find yourself passing through Decatur!

Hands down if you’re looking for a quick, fast food bite in Decatur then Whatburger is your best bet. This location is well run with mostly happy employees that take wonderful care of their customers. Love their taquitos!

We eat at this Whataburger each time we are in Decatur (a few times a year). We are Whataburger fans and most of them are pretty much the same, but this one is nothing short of outstanding. They have a solid team that works together and gets the job done. Year after year we see the same man behind the counter smiling asking to take our order. When he isn’t taking orders he is sweeping, emptying trashes, handing out condiments, or anything else that needs to be done — smiling the whole time. You don’t see attitudes and work ethics like this very often — I want to commend the staff in Decatur — keep up the good work we will see you next time!

Best burger made by order. Thanks guys

Best thing about Whataburger is that you dont need to tell them to hold the mayo or alter it in any way. they make them the way burgers were meant to be eaten. :)