The Weave Shop

I rarely give 5 stars I would love to give the shop a 4.5 star review but it’s a few things with shop etiquette that could be changed … But it is not detrimental to my hair style … I was kinda on the fence of should I go should I not go because the reviews are horrid … But I am glad that I went for starters to my surprise my braid base does not give me the impression that I will not have edges after taking out my sew in or better yet my head is not in agony it is very flat and she was definitely confident and skilled in what she was doing… thanks Heavenly !!! As for my Sew In done amazing I’m a very go with the flow kinda person when it comes to my hair I just don’t want it too tight … And I don’t want to go bald… Raquel did a great job. She was very knowledgeable in what she was doing she did not use too much product when it came to my leave out. She blended my hair with the wavy hair I purchased pretty well … I also have to say with me being indecisive when I came in I’m going to assume she was a lead stylist her named started with A K she was great at asking and telling me what I wanted all in the same breath … The receptionist was very helpful and because I walked in at 645 around 7 she asked if it was ok to close my tab early. No big deal … I will def want to make sure I update my review and let you know How well my sew in does ! But I really enjoyed my experience at the Weave Shop and def will return in the future as long as «The Squad» is there… Thanks Ladies

I wouldn’t recommend this place to my worst enemy. I went to the Decatur location Sunday and walked in to an empty shop with just one person working. One other stylist came in a few hours later. There were 2 other people waiting and one person in the chair. Precious did my hair and this is by far the worst sew-​in that I have ever seen. I have 4 bulky areas all of which are at the top of my head and very visible. I should have known something wasn’t right when she tried to let me walk out of the shop with «the wavy» look. My hair looks like someone with NO EXPERIENCE at all did it. I could have done a better job on my hair and I’m highly pissed about this. I don’t pay money to TEACH SOMEONE a trade… this shop needs to hire people who know what they are doing. They are stealing people’s money. Period.

I really don’t know if I’ll et my hair done here again or not. I may just go somewhere else. When I went last month I was there for 5 hours. I thought it was horrible, I was irritated and had an event to go to and it really just took up a lot of my day. I liked how my hair was styled or whatever when it was done finally but 2 weeks after I got my hair done all I did was wash it maybe twice and an entire track in the back was completely hanging. and the track in the front. Usually when I get my a sew-​in it lasts for atleast 2 months (with no problems, no slipping). So I go back maybe two weeks ago to get those tighten and realized when I got home she only did the one that slipped in the front not in the back. I go back today they did work with me on the price but this nice young lady tightened the track that slipped in the back for a decent amount but when I got home this evening I felt around and there is yet another one loose. Long story short… I waited for 5 hours to have basically all the tracks slipping and coming out, keep having to return to get them tightened. I don’t even want to go back. I also feel like it’s wayyy over priced for the same work I received there I paid over $ 100 the time before $ 140 for using tracks that were already cut. But at my old salon I only paid between $ 65 – 75. And the tracks (NEVER) slipped until it was like over two months old.
I don’t think I’ll go back. This is just not worth my money.

I’ve called a few times in preparation of my appointment next week. I’ve spoken to 3 different people & I must say everyone has been helpful & sweet. I’m big on service, I have not detected one attitude or impatience & I promise you I asked plenty of questions. plenty.

Ladies
This is the Buckhead location!
I want to share my experience. I usually don’t wear a weave but decided to give it a try after experiencing hair breakage. Since my hairdresser normally charges $ 200, I decided to go the cheap route, especially since I was going to keep the weave in for only 2 weeks, while on vacation. Well, I have to say, I have never been so humiliated in my life until my experience at The Weave Shop in Buckhead.
The cashier asked me to prepay for the service. She advised me that this was the policy. I told her that I was at the location 2 hours prior to get my braids removed and I didn’t have to prepay the $ 25 service. I had been at the same location 3 times before to get braids removed and I did not prepay. Throughout that evening, as well as previous times, I watched several clients pay after the services were rendered.
Because I refused to prepay, the cashier/​on duty manager called the owner. The owner asked to speak with me but I refused to talk to the owner. Instead, I wanted my stylist to focus on finishing my hair and I did not want to take time out arguing with the owner over something I felt was worthless. To be honest, I just wanted to pay and get out of there. She then told me that she is going to call the cops if I did not pay. Really? Because I refused to prepay you are calling the cops on me. Despite the threats, I still refused to prepay, especially since my stylist was about 10 minutes from completion. After my stylist finished my hair, I paid the $ 65 (yes, she was going to call the cops over a prepayment of $ 65) and I tipped my braider and stylist, like I do in all situations. I kindly left the facility and I told the stylist that I will never return to The Weave Shop to get a weave again. The reason is, I have never been threaten like this. I’m not a ghetto woman and even if I was, this does not give anyone the right to threaten or treat anyone like this. I never refused to pay, only refused to prepay, which is something you should not have to do before providing a service. If this is a policy, please enforce the policy at ALL times.
I do not know their typical clientele but I’m not the one to argue or cause a problem over $ 65 when I pay my regular stylist more each week. You draw the line when you threaten to call the cops and waste my tax paying dollars. Really, I mean really?
For the record, I’m not sure if all locations have the same poor service but I’m done with The Weave Shop in Buckhead. Especially, the older woman (cashier/​late night on-​duty manager), who should be home caring for her grandkids. No disrespect to her but she is rude and the employees do not like her behavior and attitude.
I came home in tears because I have never been so humiliated.
Ladies, I’m sure there are other shops that will provide great customer service, so please shop around before you decide to do business at this location.
I do not expect for people to just stop going based on my post but my hope is that they will change the way they treat customers.
Your threat to call the cops on me was a bit extreme!

I have been getting my hair done here for about a year and everyone who works there is good! My most recent visit was with Heather she does a great job! She is who I plan too see every time I’m there! Solana does my daughter’s hair and she’s also really good. Great job ladies!

Ladies, if you value your scalp and your money in this tough economy, you will carefully avoid this place.
But I am sure some of the weave savvy people already know this. I didn’t. I must admit I wear weaves intermittently and I had the slight misfortune of patronising this place during one of my weave intermittents.
First of all, their customer service is zero. It’s filled with apprentices with zero manners. They spend the whole time making funny faces at their customers.
They braid your hair in the same pattern no matter how you want your weave… and then they use the same color thread, black no matter what color your weave is…
Then, we move on to the braiders. After my last ordeal my hair was on fire. I am telling you on fire, so much I thought I would throw up from the pain. It was worse than the pain from my multiple tattoos put together. Yes, it was that bad. And then, me being the good customer I am I still stupidly paid them for it.
After 24 hours on Excedrin and the never dissipating pain, I had to take the hair out. Yes, $ 85 worth of hair last about 24 hours, and guess what they don’t do refunds, at all. Who does that in this economy, you know how scarce money is?
Well, then you just lost me and a whole bunch of other customers.
So customer service, Zero, quality of service, Zero… so tell me why would you want to go to this place?

Ok here is the REAL scoop. At this place you have to know who can do what. There are only a few ppl I would go to at this place. Andrea. She is one of the best ones there. Do not go in thinking EVERYONE can do a sew in because they can not. There is one girl from Detroit and a short thicker one who can do a bangin azz sew-​in. They are at the Memorial Dr location.

I’ve had my hair done twice at the weave shop in Decatur. Both times they had the same problem where I had to wait nearly 5 hours to get my hair done, even though I had an appointment!!! The customer service at this place is questionable. I was decently satisfied with my hair both times but while I was in there some girl came in screaming and upset saying they caused her hair to fall out.
Also, my sister had her hair done hear and they left some of the tracks showing. This place is run like a factory line so you never know who is going to be doing your hair as you go to whatever stylist is available. Most of the stylist are very young so they lack experience but they also spend too much time chit chatting. I’m sure there are better options in the Atlanta area.

Manners? Customer service? Respect? I guess Jessica at the weave shop has none of the above. I called to ask when the last appointment is taken, and said the last WALK IN can come in as late at midnight. It’s currently 11:45pm. I told her I’d be on my way as I get off of work at 11:30pm. She said great. I call at 20 minutes to 12am (11:40) to let her know I’m 5 minutes away, she says sorry we’re closed. Are u effin kidding me?!?
I said to her I just called and spoke to you. «I don’t know you, so I closed my register and I’m leaving early.» Clearly you don’t want a new customer. She was rude, inconsderate, and I went out of my way to try to ensure two things: 1 she knew I was on my way, and 2 that the business hours were clearly the last person will be taken at midnight. Ridiculous. Thanks for ensuring I’ll never support your franchise.
The saddest part, is that I was trying to support a Black owned woman’s business franchise… I’ll pass and take my money elsewhere where the people have some Basic Customer service 101 and just plain respect/​common sense. Boo to you Jessica!
It kills me how in this economic climate, people can’t get their crap together. Two thumb Down.