Stein & Frankel, PC

If you want a seriously experienced and capable dentist team/​family then come here. Not only is this dental practice very knowledgeable but they have a caring attitude as well which is rare in this field. I have been coming here now for two years and by far the best dentist, dental hygienist and office staff I have ever dealt with. Highly recommended!

I went here for the first time the other day. Wow– what a clean office! It is super nice! The front desk people were fantastic and so was Dr. Frankel. I can’t wait to get my husband in here too. I also had no issues with my insurance or billing. In the past I’ve gone to Tiffany Bolen and always felt like they were hustling me for money. This place really takes care of you.

What a great experience. Dr Frankel and Hawannah the hygienist were great. They were very friendly and informative. I knew I needed my lower wisdom tooth pulled as well as a cleaning. It was absolutely painless. And to boot the office is so clean and staff was accommodating in every way. I will go back to them again and again.
Robert S.
Decatur GA

Overall pretty good place. I’ve had two crowns and multiple cleaning visits here in the last 5 years. They’re real good about appointment reminder calls and emails. Wait time is never a problem and they have a nice aquarium along with a big flat screen tv in the waiting area. Free wifi too. Hygienist Amber is the best!

This is a great dentist’s office. I’ve been coming here for years now, since I was an angsty teen. I guess it’s telling that the two negative reviews are for zoom whitening (are people really surprised that it hurts …), because I think they are great for your annual dentist’s visit and check-​up.
The front desk staff is organized and efficient. I once was the annoying person who comes 30 minutes late and completely misses their appointment time, yet the front desk staff still worked me in fairly quickly after rearranging the schedule a bit. They didn’t even try to make me feel bad about it, even though they probably should have.
The dental hygienists are really nice. They remember who I am even though I only come in once a year and always ask how school is going, which I think is really kind and makes me feel welcome there. (They could even make me smile back when I was full of angst.) I never feel like they are rushing either. They answer questions well and are good about explaining what they’re doing.
They are also good about working with your insurance. When I was about to turn 18, they alerted me that my dental insurance coverage would change, which I didn’t know, so I could get whatever tests or procedures I wanted or needed done while my insurance still covered those things. I thought that was pretty commendable.
Like another person commented, they don’t push unnecessary procedures, which makes me feel like they care about their work here and not just about the business. I’ve asked about InvisAlign and I’ve had TMJ problems, and both times they answered my questions patiently and gave me referrals, but were unbiased and left the ultimate decision-​making up to me.

Got zoom whitening here, the dentist who did the procedure wasn’t Stein or Frenkel… to my dismay.
She didn’t seem experienced and then ended up burning part of my gum, the whitening process wasn’t all that beautiful either. I’m going to have to get my dentist to help me even the color out, great.
Beware of «zingers»

Worst experience in my life. I went to this office for the Zoom teeth whitening process. I wasn’t warned about the possibility of experiencing zingers (sharp, painful nervous shock to the nerves in the teeth). They refused to offer me prescription drugs and told me to take ibuprofen or otc analgesics to help the pain. However, it wasn’t enough to get through the day. It was the most painful day I’ve ever experienced.

So happy that I found a good dentist, finally.
The folks here are great. From cleanings to bridges, they are very professional, courteous, and timely.
I see Dr. Stein, but I’ve also seen Dr. Frankel before and both are very nice and helpful. You’re not going to get unnecessary procedures pushed on you here. These guys aren’t out for an extra buck, just the health of your mouth. They even work closely with my insurance and let me know way up front what I’m probably going to have to pay out of pocket. If you have an FSA, these guys know the best way to plan around your open enrollment versus what you need to get done right now.
I’ve been to dentists who wanted to sell me $ 200 toothbrushes or wanted me to get work done that was expensive and not needed. Ridiculous. I fired three dentist in the two years preceding finding this office. These dentists haven’t once recommended me to do anything like that. They do specialize in cosmetic dentistry as well, but they simply don’t push that on you if that’s not what you’re looking for.
The hygienists are very friendly and the front desk is very nice.
The office is modern and you have a TV to watch while you get work done. Never had to wait too long to be seen either.
I’ve had some gnarly work done here (I had to extract a tooth and have a bridge put in), and while there’s nothing great about having major dental work done, at least these guys tried to make it as good as it can be. Truthful, helpful, and friendly.