Starbucks

This Starbucks location is located on the square of Decatur. Parking isn’t convenient but the coffee’s great. There’s adequate seating here with a few table and chairs outside. They recently starting serving small bates here as well as craft beer and wine.

I go to this Starbucks a lot since I work in the area. The people are mostly nice but they’ve recently hired a few Baristas who are unfriendly and poor at customer service. Which leads me to this low rating. This is probably the poorest managed Starbucks you’ll ever visit. They can’t seem to even train people to put the napkins in the right way. And they’re always running out of things like cup tops, classic syrup, Protein packs, etc. They need management help.
I just went today 10−5−15 and again they ran out of the classic syrup. So I can’t order my drink. Seems that keeping basic supplies stocked in the store is pretty basic. Frustrating. Even the front line employees said they have no idea why there are these kinds of problems.

Nice store, kept clean except when busy but that’s expected. This store stays busy. Thank god there’s a Starbucks app I can order while on my way. They always have it ready by the time I get there so I don’t have to wait in line!

Well… I give it high marks for its location, but it gets low scores for the parking situation and the bathroom… First, the bad stuff: When I got here a little after 5pm, I noticed that the City of Decatur has a strict 2-​hour parking policy, so once you get there (especially in the parking lot closest to the location), you have to pay $ 1.50/hour for parking, with $ 3.00 as your max. This means if you would like to spend more than 2 hours there, you have to pay more to extend your time…
Secondly, the bathroom wasn’t in its best condition. When I got in there, it seemed like somebody «killed» the bathroom (some of y’all know what I’m talking about, LOL), so I got in there, did what I had to do, and get out…
Now, on to the good stuff: This Starbucks is pretty large for its location. It’s in the heart of downtown Decatur, and it’s in an old building. Starbucks did a great job of redoing this place to fit their character, yet keep it consistent with the City. Also, the barista that I talked with was very professional and courteous, and the others behind the counter got my order correct (Vanilla Bean Frappuchino with whipped cream on top). There are plenty of plugs available in the place for plugging in your devices, so that’s a definite plus.
Lastly, their internet speeds are very good here: According to my
app on my phone, download speeds were tested at 46MB/​s, and upload speeds were just over 5MB/​s, which isn’t bad.
All in all, a very good location; however, I’ll have to check my car in about 1.5 hours to make sure that I didn’t get a ticket…

First time here… the inside is very nice and the cashier was very sweet. BUT… I’m pretty sure my afternoon of dealing with food poisoning originated here. :-(
The latte I got tasted a little off from the get-​go but not anything that I was too concerned about at the time. I figured that maybe they used something sugar free or low fat and that’s what was causing the odd flavor.
I’ll spare you the details, but I spent the rest of my day at home after driving on I-​85 fast enough to qualify as a super-​speeder :-/

They burnt my bagel … i mean, how can u burn bagel? My vanilla scone was so very dry, it was not enjoyable to eat, and it is truly a clear testament of how everything was premade here… my friend ordered a banana walnut bread slice … and the guy behind the counter sneakily unwrapped one from a plastic and put it on a plate. nope. no sir. methinks not!
Girl’s bathroom had no lock. Although I was happy to see they have plenty of seats when we visited, I realized that maybe its because this location is not that great…

Love this location! The staff consisted of a 3 young individuals who were on point w customer service & knowledge of products. Today was the BOGO for the holiday drinks and they went above and beyond in their delivery to sell. I didn’t even have to ask AJ to warm up my coffee cake when she handed it to me … she just figured that’s what I would want on a cool Fall day as it was here in Atlanta. Great hours … Open till 11pm. Very nice ambience … great for a first date or getting some work done. You will have to pay for parking on the streets but that’s typical I guess.

I’m not really sure if its the time of day that I decide to visit this particular Starbucks or if its just the baristas, but the attitudes of the staff are poor. The male baristas in particular always seem to have frowns. Don’t they know that Poor attitudes = worse tasting coffee = unhappy customer?
In any case, I like this Starbucks because it is conveniently located in downtown Decatur near many boutiques and shops. I just wish the baristas will make a conscious effort to serve the coffee with a smile!

Great location minus the metered parking and lack of spaces at peak times. The staff is friendly and helpful. The place is usually clean and there are usually tables available with above above average access to outlets.

My favorite Starbucks store! I like the super friendly staff! My latte is ways on point!
I will make a special trip and our of way just to come to this starbucks.

I don’t like writing bad reviews but this Starbucks needs some help. The wall plugins for your computer have all been broken for weeks so no electricity for your computer. The internet is horribly slow but it seems like almost every Starbucks I go to these days is like that now. It wasn’t horrible and the staff was ok but I probably won’t return to this location.

I missed my turn on Ponce at Moreland to head to the Starbucks off Freedom Parkway, so I headed onto Downtown Decatur.
This location has one of the larger spaces of most in the area. However, parking is very limited. There are very few street parking spots and the spots next to Downtown Decatur courthouse are almost always taken. After finding a spot there, I head inside for 10 minutes — which is what one quarter will get you.
The mid-​morning line is long, but the seating is away from that line. Better yet, the seating seems to have a lot of outlets and a nice view of Ponce in Downtown Decatur. My major issue is that the quality of the coffee drinks is irregular. There are times I’ll go and the order will be perfect — iced tall Caramel Machiatto with extra caramel sauce. There are others when I wonder if the barista has ever been inside a coffeeshop. (This in sharp contrast to the 14^th Street location off of West Peachtree. So busy that the newest baristas have made 50 of your drinks by mid-​day.)
If you are in the area, then this is better than most coffee options. But if, you have car and can travel, then perhaps the coffee will be worth your drive, even at the same chain coffee establishment.

I chilled here for an hour. There were lots of plug outlets — a plus. And a nice staff. A very smelly guy asked to use my phone and it could have been cleaner.

Great service, professional & knowledgeable, twice consecutively!
Love the location, music, ambiance.

I live near this Starbucks, but have only been there a couple of times. Today I stopped in for coffee and a bite to eat to go. I was very disappointed in the products and service, which is not typical of most Starbucks.
The Barista was unfriendly and aloof; he did not put a sleeve on my coffee cup — I had to do that myself (not that big a deal). There was no sugar in the raw, and another fellow behind the counter offered sugar syrup instead — huh?? – not quite the same thing. The ladies room was messy and dirty. Yuk.
I got my items to go and found out in the car that my coffee was lukewarm and the slice of pound cake i purchased was hard and stale all around the outside of it.
I highly doubt I will ever return to this Starbucks. Evidently, whoever the manager is does not keep the facility running as most other Starbucks I have frequented. This is a disappointment for this area as most businesses are very well run and restaurants here are typically clean, efficient and have good products. Hopefully this place can show some improvements soon.

Nice large Starbucks with a good bit of seating. I’m a sucker for a large communal table, which this Starbucks has a very nice large table. The internet, as with most Starbucks in the area, is virtually non-​existent. There is no parking, so come on a Sunday when parking downtown is free, or after parking meter hours on other days. Other than the environment, the Starbucks is pretty normal, with the usual drink options. Baristas, are pretty average Starbucks baristias, with some being friendly and helpful, while others are passive and dismissive.

Easy to rate this dump. Its dirty. Service sucks and workers are rude. So many people out of work why can’t people try and enjoy their job or quit and let some one else do it.

Great Atmosphere and Great Service. The baristas were very friendly and helpful towards the other customers who hadn’t been to a Starbucks before. There was plenty of space for those who just wanted to sit and play on their devices. This is my first trip to Decatur and to this location. It didn’t get the 5 stars because there were some tables that hadn’t been cleaned up yet from previous customers, but as soon as some of the employees came back from breaks, they took care of that quickly. Great place to sit and relax!

I am in here somewhat often and never observe anything other than great service. I have not received any drink errors at this location (yet?) and I am greeted with a smile each time I walk in. Several employees have caught my name (which has been used maybe 4 or 5 times in the last year?) and my most common drink is on their memory as well, so I am quite happy with the service and smiles. I do miss the drive thru at the location I used to frequent before I moved here, but I don’t think it would be possible to fit this location with one hehe 8)

Wish I could do no stars. I ordered a Venti java chip frap. I got the grande instead. When I noticed it was the wrong size and I told the guy. He replied «well that’s not what the guy called out» what he should’ve said was I’m sorry I’ll get that fixed. I went to hand it back and he said no keep it. So he made me another small frap. I guess he figured two small ones make a Venti. Yes because I want to walk around with two fraps in my hand. I took them and left. The fraps were super watery, I guess this location is really cool and hip but the service sucked and the food was worse. I will not return to this location.