Precision Tune Auto Care

Thes guys have been GREAT… They really try to offer great service and interested in retaining there customers… and the prices are legit for the work they do as well!!!
I like how they take care of me!

Phenomenal. When you move to a new area, finding a regular mechanic that you can trust can end up being a really hairball situation. We somehow got lucky. They take such awesome care of us, always go the extra mile, and never try to gouge me. I always know I’m in good hands, so I want to say thank you to Mariela and all the guys: Nigel, Carl, Brad and Jeremy (and to anyone who wasn’t working the last time I stopped in, thank you too!). You really are the best and I want you to know your hard work hasn’t gone unnoticed… or unappreciated, even if this review is long overdue. H. Henry

I’ve always had excellent service at this location. It is one of the few places I feel comfortable taking my vehicle. Any time there has ever been an issue, they have taken care of it with no additional charge. I trust these guys.

Got a cheap and relatively fast oil change. Problem is they tried to up sell me a cabin air filter by pulling it out of my car and showing it to me while I was waiting. I said no thanks. Later I found my glove compartment wasn’t opening and closing correctly. Apparently that is how you access the cabin air filter, which I found replaced upside down and not closed properly. Be prepared for antics like this in exchange for a quick and inexpensive oil change.

Paid for the «deluxe» oil change with synthetic oil and tire rotation. They didn’t rotate the tires. When I pointed this out by the marks I had made on the tire they said it was an honest mistake and rotated them. They stripped the lug post on a front wheel — very frustrating. They are friendly enough but I don’t believe many of their techs are experienced.

I took my car to precision tune numerous times for oil changes until I finally found out they were not putting the correct oil in my car. My car, at the time, took synthetic oil but your location was putting regular oil in my car. You could have damaged my engine. I will never return to this location. In addition, my mother was a customer of yours until recently. This location completed an oil change and did not put the clamps back on her liner causing her to take the car to a «real» mechanic. She refused a new filter causing you to do a poor job thinking she would return. You have lost our business and I will tell everyone I know to never patronize this location.

Apparently my previous review didn’t post.
Basically after taking my truck in on Apirl 7^th and after $ 2592.00, my vehicle is still not fixed and was worse than ever. I am writing today May 7^th, because I took it back yesterday to have same repair done again, and so this review is documentation that I feel may help me in future.
I have lost time and money from going back and forth to their garage for them to get it right.
I sent a letter asking for compensation of $ 300. which doesn’t even cover my complete loss and no one responded to that. They are currently working on the vehicle and I had to get another rental that they are only willing to pay up to $ 25.00 a day which is impossible to find.
SO more money lost and time.
Even if you your vehicle crashes at their location, have it towed to your mechanic if you are going to do major repairs.

I initially had a great experience here 3 months ago — fast, easy oil change and friendly service. However, this morning I went to a different Precision Auto that’s closer to my house for my next due oil change and learned that, last time, they put the wrong oil in my car and didn’t change the oil filter — I drive a V6 Passat that requires synthetic oil and a specific type of filter. To make it even worse, 4 days after my last oil change, an alarm started going off in my car with the message «STOP ENGINE: oil pressure» flashing on my dash. I went right back to this Precision to ask them about it and they checked my car and said everything was fine and there must be a problem with my sensor. The super friendly guys at the Precision that I went to this morning were very nice and apologetic, but unfortunately I will never go back to one again.

I have been going to this location loyally for years and have brought all my vehicles there. The last two times I have gone on for an oil change less than 24 hours after leaving my check engine light came on. When I addressed it the first time they insisted that it couldn’t possibly have been anything they did to cause the problem. They did however offer to charge me to run a test to find the problem. I took it to my mechanic and had it fixed. I was hesitant to go back based on my last experience but having been as I said before — a loyal customer I have them another chance only to have the exact same thing happens again — less than 24 hours after my oil change (yesterday at 4pm) my check engine light is back on. I am now certain that this is a result of the work I had done at this location and that it is an attempt to get people to spend unnecessary money to not only have the test done to determine the problem but to have to pay to have it fixed. These people are scam artists and not only will I be there when this location opens demanding to speak to the manager I will be calling the better business bureau and filing a major complaint against them and their less than ethical business practices. I used to recommend this place to people and now I will be yelling from the top of my lungs to stay away from this place to as many people that will listen to me. Don’t even get me started about the fact that it took over an hour to get the oil change to begin with. I will be there right when they open tomorrow — receipt in hand — expecting to have this situation remedied to my satisfaction trust and believe.

Poor. Usually it takes about 30 minutes to complete an oil change. Today I decided to drop my car off and walk across the street to the mall and hang out for around 35 minutes. Upon returning I found that my car hasn’t even been started. Staff was apologetic but I doubt I’ll come back to this location.

Went here with my girlfriend so she could get her oil changed. We got in right away and very shortly after drove off.
The service was quick and the people there were very nice.

I know some of the reviews complain about getting up sold, but I have only had pleasant experiences here. They definitely charge less than other places (maybe that’s why they up sell other products). Oil changes have been fast and efficient and have been reliable to suggest changing filters at about the appropriate time.

Just be sure to stick with what you came to get done. They will try to sell you something extra. Fast service though!

They were quick clean and efficient. I would go again in a heart beat. Coupons and the Unilocal check in deal do not work if you add any service, but it was reasonable. I did not get the feeling they were trying to up sale me like in a jiffy lube. I had originally given them 4 stars when I started this review but I just asked myself is there anything they could have done to increase my satisfaction? The answer is no, they did exactly what they said and they did it quick. Upgraded to 5 stars.

They will try to hussel you here. Go in and know what you want to get. Don’t fall for their pressure to get more business out of you. Get what you need then move on.

Was very disappointed that they charged me $ 20 to pull out the little code reader and give me the code for the maintenance light that came on in the car. Autozone and other places do this for free. However, they were friendly and were running a pretty impressive special for a ‘buy a $ 79.99 transmission flush, get a free oil change,’ which I also needed, and this was good value. Overall, give them a try but be weary on extra upcharges. Ask lots of questions.

I had a nearly identical experience as Nadia. They wouldn’t honor my coupon. They tried to sell me all kinds of services when all I wanted and needed was an oil change. They had so many extra fees on just a regular oil change, the bill ended up being twice as much as I had anticipated.
Needless to say that even if I needed the services they were trying to sell, I would not get them done at this place.

If you’re in the area, definitely get a quote from these guys on your scheduled maintenance. Sometimes they come in low, sometimes high, but it’s worth the call. They’ve done an excellent job for me for many such jobs and in a timely manner. BTW, the time they tell you it will take is actually accurate. You won’t be sitting there 45 mins after they told you it would take 30.
They also offer lamp replacement for around $ 20, which isn’t a great deal unless you own a foreign car like mine — it’s takes me an hour to change a lamp! Well worth $ 20 to not deal with the headache. Just make sure they aim the bulb correctly before you leave. I had to go back once because the lamp they replaced was pointed towards the moon.

I had a coupon for Precision Tune for a $ 19.95 oil change. The gentleman attending the station said they no longer took the coupon, but when I was leaving due to this chicanery, the coupon magically worked again! A few moments later, someone appeared with a sample of my oil which was black. Black being the color oil turns after it has been in a car for 3 months providing much needed lubrication for my engine. I was told I needed an oil flush (google «oil flush» scam), which I refused. I am a woman who actually knows about cars and hate being insulted by people and places that treat me like I am an idiot. Boo on you Lawrenceville Hwy Precision tune!