Piece of Cake

I actually don’t write reviews often for businesses but I felt compelled to do so after my negative experience here. I walked into Piece of Cake to inquire about cupcakes for my wedding reception. The gentleman behind the counter was very nice and accommodating — when I asked about pricing/​discount for larger orders, he had to go to the office and ask the «higher ups.» I could hear the entire exchange/​conversation, and instead of the manager/​owner coming out to answer my questions in person, I instead overhead her rudely ask «how many cupcakes?» which I replied myself since I could hear her, and she then yelled «no discount» over the partition… I found the 5 second conversation (or lack thereof) to be rather awkward and unpleasant. To make matters worse, I actually purchased their white chocolate cupcake… and it was rather delicious. However, for their lack of respect for potential customers, I didn’t find it worth it to give them my money and patronage. I will continue to look elsewhere for my wedding reception. I’m not sure who I heard yelling from the office, but I would recommend other potential clients to find another business that is more pleasant to interact with.
P. S. This place was recommended by several loyal «Decatur-ites»…I sadly will have to pass on my negative experience. There’s no excuse for being so unpleasant. z

Their cookies are AMAZING!!! The perfect combination of crunchy, chewy, sweet and salty goodness!!! I haven’t tried a cupcake that isn’t delish! The strawberry is my favorite! So much so my son had it for his first birthday! l

So we all deserve some cake every now and then. Not just some regular make it straight out the box cake, but that cake made with pure love kinda cake. That’s exactly what you’ll get.
I’ve been here on numerous occasions and have always had a pleasant experience. They have a huge selection, cake slices are maybe $ 5 and some change and cupcakes are $ 2 plus change, and I opted for the key lime cake slice, which was a winner. Definitely the perfect place for a mid-​week treat!

mini cupcakes for those decadent but not as decadent as a somewhat larger cupcake days.

We have ordered cakes for years from Piece of Cake. However, today we order a cake for a birthday in our office. The cake was delivered and the label on the outside of the box indicated that it was the correct cake. When we cut the cake at lunch, It was not the cake we ordered. I immediately called them to let them know there was a problem. They were unable to send us another cake the same day. I understand that so I asked that a replacement cake be delivered the following day. The person I was talking to told me there would be an additional $ 10 fee to send us another cake. The CORRECT cake — that I ordered. I explained that I thought it was ridiculous that I was being penalized for their error. OH WELL!!! That is our policy. Not again!!! Last time we order.

The cupcake was amazing! !! But the guy at the counter lacks customer service. If i hadn’t heard great things about the cupcakes i would have definitely left due to his lack of customer service. Put smiling faces at the front… cupcakes make people happy.

Frosting is gooood. I’m not a big frosting person but there’s is good. This particular location is fun and sales reps are knowledgeable.

I think there are several problems with this place that feels to me to be poor management. Before I get into that, their small cupcakes at $ 2.75/each are too small. They’re two bites. I was surprised at that price. Since the big cupcakes (which are actually closer to a standard size and not jumbo) are $ 3.50/each and a better value.
1) They are very inconsistent with their sizes from cupcake to cupcake. Even the employee helping me pointed out that their bakery is delivering some cupcakes that are bigger than the same size cupcake of a different flavor. Some cupcakes are very low in the paper holder, and some are overflowing.
2) I found inconsistencies in the freshness. Some cupcakes were dry and seemed older, and some seemed more moist and fresher.
3) The store looks overlooked in their displays, cleanliness, etc. It just looks like no one is really passionate about running a cute, organized, clean and well-​managed place. It’s on autopilot for sure. And unfortunately, that includes the quality and consistency of the product.
I’ll be looking to other cupcake and cake places to give my business to.

Come in and get addicted! I am very picky about my sweets, but that original cream cheese frosting is so incredible. I wish I could buy a can of it… although that could be pretty dangerous! My picks are the hummingbird or the carrot cake cupcakes-​large of course! This is no supermarket cake. I have even tried Southern Sweets, which was good, but nothing close to Piece of Cake. I have tried other varieties, but they seemed a tiny bit too dry. It must be the produce added to the hummingbird and carrot cakes that keep it wonderfully moist. My only complaint really is I wish they were open longer hours and they wait until the very last second… or a couple minutes later to open the door if I come to pick up and don’t hesitate to lock up a little early. This is practically the only cake I would eat. Everything else leaves me very disappointed.

This cake is made by ALIENS! It is just to DELICIOUS to be made by human hands !!! #caramel #redvelvet #whitechocolate

Very disappointed with an advance order of small 7inch 2 layer yellow cake with chocolate frosting. I ordered via phone Saturday for Monday pickup for a birthday gift. I picked it up this past Monday August 17, 2015. I only bragged about how wonderful POC was to the recipient. (I purchased the white chocolate in July from the Decatur location. And it was wonderful! I just stopped in and grabbed the last one. Moist and fresh!) The yellow cake was fresh. However, the frosting was hard like it was placed on the cake the day and half before. And unlike the other cake, there was barely any frosting, I mean like than ran out and couldn’t make more.
I called the Decatur store on Tuesday to complain and was told I had Collier Rd location. That the Decatur location and other locations are often too busy to pick up their phones and get forwarded there. I asked if the woman who answered the phone could get a message to the Decatur store (since I can’t) and she said she would have someone get right back to me. It is 5 days later. I normally wouldn’t be making a big deal, but it was a gift, it wasn’t good and that little cake cost me $ 32.00. I will stick to Southern Sweets in the future!

Talk about terrible customer service. Yesterday my cousin’s wife called to ask a quick question concerning a party and whether or not they’d be able to accommodate us and the woman at Piece of Cake said they were closed. It was around 6:50, so my cousin’s wife said, «I thought you closed at 7.» and the woman hung up in her face. Screw you too, piece of shit.

I have been a fan of A Piece of Cake for 7 or 8 years now. Historically, I haven’t been a huge cake eater and prefer «Real» homemade cakes if anything. But, over the years, A Piece of Cake has become my «go to» bakery for the holidays, special occasions or when I’m in the mood for a tasty cake treat!
Originally, I was introduced to the Buckhead location when a colleague purchased a White Chocolate Cake and Red Velvet Cake for an office party. It was definitely LOVE from that point on! My friends, family and I have our FAVES, which are the White Chocolate, Red Velvet and Caramel Cakes (These cakes never last long in my house :-). There is also a new flavor, which I bought a slice of today – the Hummingbird (banana, walnut, pineapple) cake, which had a nice flavor profile, but won’t be my FAVE unfortunately. We also adore the Sour Cream Coffee Cake and Chocolate Chip Pound Cake, which are always moist (that’s not the easiest thing for this type of cake). The other great thing is that you have the option of the whole cake, individual slices (they’re huge) and cupcakes. Occasionally, you will find samples on the counter, which is how I was introduced to the Hummingbird Cake today and first tasted the brownies last year… also tasty :-).
The Decatur location, like the others, can get busy at certain times. I usually order ahead and never had to wait long once inside. I’ve also not experienced issues with service at this location thus far… its been good. Getting in/​out of the parking lot can be tricky if cars on S. Candler block the driveway, which definitely happens sometimes. Beyond that, the cakes have been consistently delicious, although they can be expensive. Is it worth $ 5 a slice??? Well, I keep coming back, so I guess the answer is… Yes LOL. Happy Eating!

It took me a little while to make it to this location despite its proximity to my residence. I’ve had pieces of cake from Piece of Cake before but just hadn’t been to the Decatur outpost yet. The white chocolate, red velvet, and caramel cakes have been gobbled down by me and enjoyed, so I was looking forward to trying more of PoC’s offerings.
One of the great aspects of Piece of Cake is the various size options. You can get anything from an entire cake to a cake slice (around $ 5.50) to a large ($ 3.25) or small cupcake ($ 2.75).
Out of my selections, my favorite ended up being the cookies and cream which surprised me since I never get this flavor at ice cream shops. The cake was ultra moist, and the frosting was speckled with Oreo crumbs. Yum.
I also tried the strawberry cupcake and coconut cupcake. If you like the color pink, the strawberry cupcake is for you since it screams pink. I liked the bits of strawberry pieces in the cake. Like the caramel, coconut was almost too sweet, but it’s still fantastic.
I have to say the carrot cake cupcake was a bit of a letdown. The last carrot cakes I’ve had were from The General Muir and a vegan variety from Southern Sweets, and those were superior to this one. A tad too heavy handed with spices in the batter, I’m suspecting. And slightly dry in spots. Oh well.
This location is a little weird since there’s no seating, and no baking is done on the premises. However, if you need cards, there is a large selection.
It was easy to convince me to sign up for their Cake Club Card. It seemed legit since it didn’t cost me any dough (haha, bakery, dough), and you score a free cupcake during your birthday month. Sweet!
It looks like if you buy a slice on Tuesday, you get another one for half off. The May cake of the month is Chocolate and Peanut Butter. Sounds dreamy.

Second time in do these people ever smile? Good cake but they are the most sour people ever to order from. They just stare at you like you’re a weirdo. Weird place.

The red velvet cake had me like «whoa!» The cream cheese icing is perfect, and I normally do not care much for icing. I’d love to try more of their other items and be at risk for developing diabetes.

Decided to treat my project team to a cake to celebrate the successful completion of an IT project. For most of them, it was their first time trying Piece of Cake. But based on their reactions, it definitely won’t be their last. I brought them the White Chocolate and they loved it!

I’m not a big cake guy but this is by far the best cake bakery in Decatur if not Atlanta.
If you took their pumpkin spice cake and baited it in a bear trap, you’d catch me every time.

My favorite cake from here is the white chocolate cake. That’s the only kind I’ve tried. Service is always fast and friendly for the most part.

The only thing exciting about celebrating my coworkers birthdays, is knowing that Piece of Cake will be our treat that day. My favorite flavor is strawberry, with actual strawberry bites in the frosting. Key lime cupcakes are refreshing. The box is simple and to the point. Customer service is great. Ready for the next office birthday to come!

Very good cake. Got the white chocolate and key lime. Both tasted amazing. Key lime could have used a little more filling and it could have been a little softer, but the flavors were all there. White chocolate is amazing. The environment and overall feeling inside is lackluster, no places to sit and the cashier was unsure of the filling on the coconut cake so didn’t get that piece.

Ordered several days in advance a dozen cupcakes and it was $ 40. All of the cake part of the cupcakes were terribly dry except for the key lime cupcake. It was if they had made the cupcakes several days in advance. I would never order the cupcakes. Stick to the cakes.

I’ve always wanted to try Piece of Cake because it looks so lovely from the outside (I love the logo! Cute!). But what a surprise when you actually enter the store. Two things: It needs more light, especially towards the back door where parking is located, and more gluten free selections.
I tried the red velvet cake and honestly, it was too dry. It was good but not wonderful.

I’ve been to many fancy-​schmancy cupcake places, so the bar was set rather high… I get particularly excited about strange flavors (strawberry-​lemonade, or Guiness+Baileys!), so I was disappointed that the flavor-​of-​the-​month was lemon.
I tried a carrot cupcake. This is perhaps unfair, since this is a strength of my fave cupcake place. Here, it was ok. The frosting was surprisingly light, but still had a tang hinting at cream cheese. The cake itself was average. I mean, I *love* carrot cake, so it was delicious. But average-​ly delicious for a carrot cake.
Since it is close to where I work, I’ll come back and try something else. But, it won’t be frequent enough that I need to join Weight Watchers.

I had a carrot cake cupcake. The cake part was really good, but the icing had started to harden from sitting out for so long. Also, there’s nowhere to sit to eat your cake.