Jackson Square Apts

My apartment was broken into and the management was very irresponsive and unhelpful. The night my apartment was broken into, their emergency line was not picking up, so I could not get a hold of the emergency maintenance person to help me block the patio door which remained wide open. The next morning, the person at the management office informed me that she could not help me with anything. She was instructed to let everyone know they should send an email to the manager and wait for his response.

DO NOT LIVE HERE. If I could give this residence negative ratings I would. I applied to live here with my boyfriend one week ago. From the start, I told them he was the only one employed and I was a recent graduate student rigorously looking for a job. We were told that combined, we had to make 3x the monthly rent (which we did) so we applied last week, being told that it should be fine with one of us employed.
I called Jackson Square everyday for one week, showing up twice in person to check in on my application process. Everyday I was told someone would call me back «first thing in the morning» or I was told no one had gotten to it yet because they were «busy» and I was patient because we really wanted to live here. Yesterday, (one week later) I received a call at the end of the day stating that We were not approved because of our salary. Because it was the end of the day and the manager (Jason) wasn’t there, I was told again I would receive a call first thing in the morning to try and get us approved. I was asked if I was even looking for jobs, to which I responded that I am a graduate professional, and the only reason I was not currently employed was because of how quickly we moved to Atlanta because of my boyfriends job. Once again, I waited all day today to receive a call (that I told I would get first thing in the morning) and at 4:30pm I receive a message only stating to call back, with no other information. I called back only to be told I was not approved because only one of us was employed. I TOLD THEM THIS INFORMATION FROM THE BEGINNING. I asked about all the other information I had provided to show we could afford to live here, and after being put on hold for a long time was told to send my bank information again to see if something could be worked out. I now felt like this process was corrupt, not only were we being discriminated against for our income/​employment, but we were told to show more personal account information. Finally, I spoke to the manager, Jason where I explained I had been waiting one week with a lot of follow up to which he never apologized and continued asking me questions to look for where I messed up or missed something. As a manager he was very callus to my request or my plight. He was not helpful but continued to make me feel as though this was my fault. I was scammed by Jackson Square, even before living there so I cannot imagine what it would be like to live there.

please go to
and read the review dated 10/​03/​2012 because my husband couldn’t fit the entire review on here. DON’T EVEN THINK ABOUT SPENDING YOUR MONEY HERE!!! It is beyond ridiculous.

I have never in my life and 8 years of living in different apartments been taken advantage of like this place has done to me. We had to move out early for a job relocation and paid over $ 6,000 to move out. I have never heard of a place taking more than one month’s rent but they took everything they could. To make it better, our last day we could live there was 5/​28, we moved out in APRIL, and I just now (in July) got an additional bill saying we lived there until ⁶⁄₁₉ and owe $ 1600 (how does that add up? Our rent was $ 1200) which is IMPOSSIBLE. We gave them ONE check so there was no way they could have «lost» one for all their separate fees. They’re one step away from being taken to court.
I have lived all over (VA, DC, TX, GA) and have never experienced something so disgusting and terrible. YOU ARE A COMPANY, I AM A 24 YEAR OLD, STOP TRYING TO TAKE ADVANTAGE.

I’ll give it 3 stars. The apartments themselves are above average I would say they have nice crown molding which is a step above the norm. Big bathroom and each layout has something unique to offer.
I have only had two maintenance issues and both times the next day someone was out and fixed them.
A lot of families live here, seems to be heavy indian/​pakistain population which I’ve never had a problem with. People are friendly and keep to themselves. I would recommend to anyone looking for affordable housing in the area.
*I have to make an amendment to this review. two days ago my hot water stopped working, they fixed it then last night my A/​C stopped working and this morning again no hot water. I don’t need a lot but a hot shower in the morning and A/​C in August are a must.