Govan & Associates

I had the displeasure of working with Govan and Associates in 2004. I filed Chapter 13 and everything was going well until I get a notice in the mail saying my BK was being dismissed because some form was not filed. I called the office and told they would take care of it. Instead I awakened one night to my vehicle being REPOSESSED!!! I had to explain to my children why our car was missing and I had to ask a friend to rent me a car to go to work. I went to the office and asked if I could be reimbursed for the car rental. Ms Govan rolled her neck at me and said ‘she didn’t have it like that and it wasn’t her fault that my case was dismissed’. She suggested that I catch the bus to work. I told her I wasn’t on the bus before the BK and I wasn’t getting on the bus then. She had the gall to say that she did ME a favor by paying the $ 150 refilling fee! It took almost 2 weeks for me to get my car back and the company added another $ 500 to my case for the repo fee! I complained to my trustee and he simply referred me back to her. I felt trapped so I let it go. I loathe her!
Beware, she is tacky and unprofessional! Most of her staff are much nicer than her. I think she has a high personnel turnover.