Georgia Urology

I was referred to Dr. Harrison by my primary care physician. When I was seen by Dr Harrison, he told me that a medical procedure needs to be done and that I should wait to be contacted by someone in his office. Well, weeks went by. Months went by.
I called Georgia Urology and told them that I had not been contacted to schedule the procedure. I was transferred. My call went to voice mail. I left a message. I was never called back.
I went to Georgia Urology in person and told them that I had not been contacted to schedule the procedure. After a short wait, I met with the surgery coordinator. A date was set. I was given some generic information about the procedure. She gave me her direct phone number, in case I had questions.
On closer look at the information, I noticed that there were references to what times antibiotics should be taken. I had not been prescribed any medication for this procedure. I called the direct number for the surgery coordinator. I got voice mail. She is out of the office today. I call the next morning at 9:30. My call went to voice mail. I left a message, including my phone number. By 2:30PM that same day, I had not received a call back. I went to the office in person. I met with the surgery coordinator again. She stated that she sent a note to the nurse to call in a prescription for me. I think to myself, «so why wasn’t I informed of this?» They call the pharmacy to confirm that the medication is ready for me. This is two days before my procedure is scheduled. On the way to the pharmacy, I get a call from Northside Hospital. A Northside Hospital office is where the procedure is taking place. The reason for their call is to collect $ 499 for the procedure, in advance. I think that it would have been much more informative, if I had been told this financial information from the very beginning.
Once this procedure is done, I will find another urologist. I cannot recommend this doctor to anyone.

Dr. Levinson performed my procedure with ease. I recommend him for the NSV procedure. After I was done I was able to drive myself home. I was felt little to no pain. I was able to have a normal weekend afterwards. I appreciate the professional assistance they provided me.

Do not put your care in their hands! Poor Business practice and poor care.
I was referred to a urologist by my primary doctor, however that Urologist’s first open appointment was in 3 months and I wanted to be seen immediately. There is a reason that Georgia Urology had an immediate available appointment.
Initially, the Doctors office was dirty and old. I payed my $ 30 specialist copay. the receptionists at the front desk were not friendly and I ended up waiting almost an hour AFTER my scheduled appointment time to be taken back to the room. I continued to wait to be seen by the doctor. When she did arrive, I had already given a urine sample. The only thing the doctor did was speak with me. She did not take tests, she did not do any investigation into why I was experiencing the problems I was experiencing. She sent me home with a book on overactive bladder. I am a 30 year old female and my symptoms did not even remotely match those of overactive bladder. She spoke with me for 5 minutes and told me I should come back in 2 weeks for a «follow up». I scheduled the appointment and I left, confused.
prior to my «follow up» I received an invoice in the mail for $ 200. I have excellent insurance and never in my entire life have i paid anything but a co pay, even for surgery. I called to cancel my 2 week «follow up» appointment prior to that day so I could investigate the insurance and the visit. It turns out, Georgia Urology coded the appointment incorrectly. Multiple phone calls with their business manager and they would not code it correctly.
Ultimately, I was charged $ 230 for a urinalysis. no other testing! They refused to recode it properly. I spoke with other Urologists in Atlanta and they had stated the visit should have been $ 200 WITHOUT any insurance. and they gave me the correct codes for the visit. I still have the issue, but I am now going to a new Urologist. My first visit there was a $ 30 copay.
I am disgusted with the level of care and the poor business practice from Georgia Urology. if you are in need of professional care, please choose another Urologist in Atlanta.

This is NOT a review of the medical capabilities of the office, nor of the staff. It’s only about the waiting room, which is a big part of their business.
Considering the cost of care at Georgia Urology in Decatur, and considering that every person being treated here with shockwave lithotripsy has to bring another person with them to drive them home after their procedure, the waiting room could be much better appointed. Chairs are not UNcomfortable and there is an old fashioned, wall-​mounted water fountain. But there is no music, no TV, no Wifi, no coffeemaker, and few magazines. The room is stuffy and crowded and the acoustics poor.
I know how to do these things, and when I brought my adult son in for a one-​to-​two hour procedure, I came prepared. I brought my iPad, iPod, Kindle and knitting. But the waiting room was crowded, and people looked at me as though they were starving and I were covered with barbecue sauce. Most of the patients and their companions were older, none seemed to have a smartphone. Their conversation died out early in the silent, stark room. I’m not a fan of daytime TV but it would be a positive distraction and a focal point for the numerous people in pain who are sitting here, waiting for their turn.
I have severe allergies and I’m sure the other folks in the room thought I had the plague. Thankfully I also know to carry my own tissues everywhere, because this may be the first doctor’s office I’d ever been in that didn’t have a box of Kleenex in the waiting room!
The staff seem lovely and we have great hopes for the lithotripsy that my son is having today. But the waiting area definitely lacks the necessary touches that make a place worth recommending.