Dermatology Associates of Georgia

I called to make an appointment since my partner referred me. I had to leave a voice mail since I could not get anyone to answer the phone. No one called me back. My guess is that they are not taking new clients.

Really long wait times. Spent about 40 minutes in the waiting room (including arriving 20 minutes early for my appointment).
Spent another 20 – 30 in the cold examination room before seeing the dermatologist. I’m glad I didn’t listen to the nurse and put on the paper scrubs when she told me to… That would’ve been a long, cold wait!
On the bright side, reception and the medical staff apart from the nurse was really friendly and skilled.

My positive review is entirely because of the outstanding service and attention I got from physician assistant Randall Antle. She is a fantastic addition to this practice. The last time I went I would have given three stars but Miss Antle is fabulous.

I have been coming here for pretty much my whole
life. Lately I came in for a routine exam and screening for skin cancer/​moles that might look problematic. There was little explanation during the exam as to what was going on, I was asked if I wanted to biopsy a mole, when you would think that’d be the doctors area of expertise. They did a biopsy and after the stitches were removed too early the wound opened up and took months to heal, as well as leaving an ugly scar. The price was also completely different for the same procedure than a previous visit, and they botched it leaving an ugly mark. I also had a previous visit where the did a biopsy and didn’t even tell me what they were doing, just injected me with a numbing agent and put a scalped to me without any explanation whatsoever. Very poor communication and customer service. Will not be coming back.

Dr. Calder was so wonderful and one of the best doctor’s I’ve seen. She was genuine, compassionate and sat to talk with me for a long time. I would recommend her to anyone and am so happy that I chose to see her. She is absolutely wonderful!

I literally can NOT think of a worse way to spend $ 50 (or however much your copay is). The building is nice, I was able to schedule a same day appt, and the Physician’s Assistant (not DOCTOR) that I paid $ 50 to see was also nice, but I don’t think knew wtf she was talking about. I rated this place a two because who I’m assuming is the nurse’s assistant (the dark grey scrubs) was SOOOO LOUD explaining the to the P. A (that I paid $ 50 to see) the reason for my visit, that I can almost bet you ANOTHER $ 50 that the patients in the waiting room heard her loud, unprofessional ass. I am livid and will not come back to this place. I honestly feel like a first year medical student could have done an equal job. I am grossly disappointed.

Free parking and great location.
I had to wait 45 minutes past my appointment time.
They lost my referral… luckily I had it with me.
The doctor was great. They support staff… not so much.
They acted like I was bothering them. Really.
Pitiful customer service.\
I am glad the actual Doctor was great.

«Is this Chuck E. Cheese or a Dermatologist office?” — my first thought upon walking in.
There were so many children running around with no parental supervision or discipline. I got really bad vibes from this place from the brown carpet to a confusing double sided office. One side of the office looked really old and outdated while the other side looked like something straight up out of Nip/​Tuck.
On to my actual experience with this office… it was not a good one as a first time customer. When you walk in, there are 3 receptionists with a sign next to each one with different doctor’s name on it. When scheduling the appointment, the rep never actually told me the doctor’s name so I didn’t know which receptionist I should see. I randomly picked one and asked who I was meeting with today. She then pointed me to the end so another receptionist could help me. This rep was nice but not really helpful. I personally think it would be more efficient for each receptionist to take the next person in line and not be appointed to specific doctors.
I got to my appointment 10 minutes early and didn’t get inside of the room until 30 minutes later. The new visitor paperwork took less than 5 minutes to complete. The doctor’s assistant finally called my name, proceeded to roll her eyes at me and led me into the room. It wasn’t until I actually got to the room that she asked me how I was doing. She quickly asked for the reason of my visit, showed no type of care or patience, threw a paper crop top on the bed for me to put on and quickly left the room. The dermatologist didn’t come into the room for another 20 minutes after this. Here I am sitting in there, waiting and thinking, «What’s the point of having an appointment again?» and contemplating just leaving the office all together. This was an urgent matter so I decided to stick through it. Besides her coming in late, the dermatologist was nice and professional and with really amazing skin, of course. She is the only reason why I rated this place two stars instead of one. It was pretty quick but I don’t think I’ll be back based on my experience here. I’m still in the market for a great dermatologist.

After visiting this practice for an emergency pregnancy-​related rash and having an initially good experience, I wanted to schedule an appointment to have a suspicious mole checked out. I called the office and followed the automated menu to schedule an appointment but the receptionist was so rude I seriously considered finding a new practice. First, she told me «Oh baby, you can’t just come in for that; you have to schedule an appointment.» Uh, duh… that’s why I called instead of just walking in. Second, she told me I’d be considered a new patient even though I’d been there before because I was coming in for a new problem. The earliest I could get an appointment was a month out. Great, I scheduled it. Then the day before my appointment they called and said that due to a scheduling problem they have to cancel my appointment. When I asked to reschedule it, she said «Well we’re all booked for the rest of the day.» Yes, obviously I meant for a later date. Apparently the next available appointment that meets my needs (I was told I was «picky» for saying I preferred an appointment in the morning) is ANOTHER MONTH out. So I really hope I don’t have cancer since it seems like they wouldn’t be willing/​able to do anything about it in a timely fashion anyway.

I have been going here for over a year now. I absolutely LOVE Rea. She is great and very professional. I’ve never had an issue with getting an appointment or waiting too long.
Also: the front office staff is SUPER nice and so are the nurses!!!
I’ve worked in a derm office before, so trust me when I say this is a good one.

Terrible experience! I arrived a few minutes late for an appointment with my two little girls (2 and 4). I thought their appointments started at 9:30. Arrived at 9:35– not great traffic on a Friday morning. Anyways, when I got there, I was told my girls would not be able to see the doctor because we were late. Apparently one appointment started at 9:20 and the other at 9:35. When they asked the doc, doc said she would only see one of the girls, but not both. You can imagine my frustration– I had to take off from work, had to take my daughter out of school for the appointment and had to leave the house with two small children to make it to an appointment that I had to wait a week to get in the first place. (It takes 10 min just to get them in and out of the car!!). Here’s the beauty of it all– the last time I went for my daughter’s appointment, WE had to wait 45 minutes to see the doctor. Now that I’m a few min late for one of the appointments, they refused to see me. And the other reason why I am so livid is because I know the actual appointment only takes 5 minutes! The doctor literally puts a little medicine on my daughter’s legs with a q-​tip and that’s it!!! So although we were a few minutes late for one appointment, the entire visit with the doctor would have been no more than 5 minutes to put the medicine on both girls!!! I can only imagine how many people have sat and waited more than 30 minutes every time they’ve had an appointment with the doctor. We’ll guess what, our (all patients) time and money is equally as valuable as the doc’s and I will be taking my girls someplace else!

Overall good first visit. I was seen by Rea — the medical practicioner– and she was very good. She has the same condition as I do and it was great to talk through it with someone who has same issue. She gave me lots of free samples and coupons for medications (very helpful).
Staff was overall profesional. I even called a few days later with more questions and was called back and given some good information. They called in my prescription promptly.
Keeping them from a 5 is just the overall «busyness» of the place — lots of folks coming and going and wait times were well past scheduled appointment time. Staff was pleasant, but you could tell they were just super rushed. No staff present at the sales counter and had to wait for that as well.

Highly disappointed went in to see doc Danna Calder… Had a 230 apt she comes in Tells me that she coulndt see me today because The time slot she had set up wasnt right And she needed to rescedule lol really next never again this práctice has grown there definitely not the people that was hére a year or two ago …

The PAs are fine, I never got to see a actual physician in my 2 years going to this place. It is nearly impossible to speak to a person in order to make an appt. Once you do actually speak to someone (2 weeks after your initial call for an appt) the receptionist was rude, abrupt, unprofessional, not helpful and on top of all that, she lied about the availability of a physician to see me for an appt. time that I requested. How do I know this, you ask? I told her that I wanted someone else to help me make my appt. b/​c we were not getting along during this call. She hung up the phone rather than transfer my call. When I called right back the next person told me a doctor was available for the time slot I wanted.
I found this to be very frustrating considering I called several times to try to get an appt. An office that allows staff to treat patients this way is not one I want to frequent ever again.

Free parking, convenient location, and friendly staff. My doctor was very professional and caring. I felt like she actually listened when I talked about my concerns, which (unfortunately) is sometimes rare in healthcare. They give you discount cards/​coupons to use for expensive prescriptions. I’ve never had a problem with scheduling or rescheduling appointments, and typically the wait time is no longer than can be expected at any other healthcare office. Overall, I’m a very satisfied customer!

Made an appointment a month in advance. The day of, I get a call that the doctor can’t see me (I was a 3:30 appt on a Thursday)…guess she wanted to leave early for the weekend.
Rescheduled almost 3.5 weeks in advance… and same thing happened. 2 hours before my appointment, they asked if I could come in earlier… «Well, no… cuz that is why I chose to come in at 3:00pm.»
If they don’t want to see patients after 2:00, DON’T SET APPOINTMENTS AFTER 2 then. jeez.
Completely unprofessional. Trying a new office.

My main reason for going to this location: convenience.
This office is literally 5 min. away from my apartment and you don’t have to pay for parking. Those two points sold me.
I am pretty happy with this office with the exception of a few things:
–long wait times: typically I wait 20 – 30 min in the waiting room and when they take you back you usually wait another 20 min. Funny since the actual appt. goes by so fast (10 min).
–Cancellations: it’s not unusual for them to call you a few days from your appt to reschedule. Especially a pain since my dr. only works mon/​tues. Must be nice.
–Expired coupon cards: Before you leave, check the expiration date on the coupon cards you’re given. I’ve gotten an expired one before.
Things I do like about this office:
–Parking: free
–Coupons: they usually give you coupon cards for the more expensive medicines. Make sure to ask if they don’t offer them. They almost always have a stash.
–Dr. Caulder: She is so nice and personable. She shows a genuine care for your skin and overall health. She is open to upping your dose if need be and will give you enough refills so you don’t constantly have to keep coming in.
The waiting room is always packed so that means they must be doing something right.

So, I was prepared NOT to like this doctors’ office. After all, I scheduled my appointment, they called to confirm, and then 20 minutes later they called to reschedule for a month later. Not the most professional first impression.
BUT, I’m really happy I stuck it out. As a melanoma survivor, it is really important to me to have a dermatologist I can trust. The doc I saw was warm, thorough, and reassuring when it turned out that I had to have a biopsy and some minor surgery. The nurses and support staff were friendly and helpful. And they even gave each patient a gift bag with samples, literature, and a coffee mug! The fact that the location is convenient to my office is just icing on the cake.