Bob Brady Honda

Just bought my new Honda Pilot from Joe. Dan. The financing manager was also friendly, no pressure at all! The customer service was great and he knew how busy I was so all of our communication was by email prior to the sale! Great crew at the Honda service center too and they really took the time to go over every button and control!!! Will definitely be returning.

After trying to deal with a half dozen or so Honda dealers in Chicago, we ended up calling Alex Wiggins at Bob Brady Honda in Decatur. We told him the exact car we wanted and a price he needed to beat.
After working his magic, he was able to locate a car for us and he beat the best price we received. Once we verified and double verified everything, we made the trip down to Decatur to pickup the car.
Everything was smooth and perfect. The car was exactly as described, the staff working that day was friendly, and we walked out with the car we wanted. After the sale was complete, Alex gave us a walk through of our new car and gave us tips and tricks along the way.
If you’re in the market for a new Honda around Decatur, I highly recommend working with Alex Wiggins.

Very, very, very small selection were talking a lot that can hold more than 200 cars with maybe 10 – 20 on it at any given time. Not worth the time to stop in and look and Honda’s unless you know what you want and they have it.

While visiting my folks in Decatur, it was decided that I need to get my Hyundai checked out — which is a good idea since Gary Busey (my car) will be making a big cross country trip soon. So he got a 30,000 mile checkup!
My Dad called ahead of time to make the appointment and they were expecting us as I drove into the service garage. It was about 10 am and they suggested we come back at 4 pm. Perfect… And off we went!
When 4 pm rolled around my Dad and I returned to pick up my car. It seemed ready to go and we paid at the customer service desk. Went out to my car to find that they left the seat WAY back and the car hadn’t been cleaned out (the way they always do at the Dave Mungeanast in North County). That’s a bummer — when I spend over $ 300 at any automotive shop, the least they could do is a once over with the shop vac.
To make matters worse, they were supposed to do an inspection of the vehicle… which couldn’t have been too good because my Dad noticed that I had a headlight out as we were leaving. So we had to pull the car back into the service garage to get that replaced. It took a good 25 minutes to find anyone who could do that for us and the guy wasn’t too happy about it.
Overall, it wasn’t a terrible experience. But it wasn’t great, either. I suppose if you live in Decatur and own a Honda or Hyundai you don’t really have a choice. But I’d think twice about getting Gary Busey serviced here again — they do better in STL.