Blue Creek Dental

My kids and family go here. And I have been here once. The service is excellent once on the phone and in the office.
However, it is nearly impossible to get an appointment. My job does not permit scheduling more than 4 months out. I have never been able to get a routine appointment scheduled a second time.
So off to find a dentist with better availability. Receptionist was very nice but they offered no help in trying to help a customer who wanted to stay with the practice.

I went in for a full cleaning on a Wednesday morning this past November. This was my second time going to Blue Creek. The first time was to get a chipped tooth worked on (friend mistakenly turned into my beer bottle while I was taking a drink). I had a great and painless experience with them so I decided to go back. The staff there is great. From the customer service to the actual procedure, they have a very accommodating attitude that makes you feel comfortable. I called and let them know that I would arrive 10 min late because of good ol’ Atlanta traffic/​accidents (it was raining that day of course smh). The receptionist was super cool about it. When I got there, I was seen immediately, no wait (minimal waiting time the first time I went as well). The gentleman who did my procedure was extremely cool as well. I think his last name was Long. I could be wrong but I’ll update this post with his correct name when I go back. While in the beginning stages of everything, we discussed football and other topics. He would check on me periodically throughout the procedure. Dr. Shaeffer is the person who actually numbed me, and he was cool as well. Any questions I had were answered in detail. The entire staff seemed to have this relaxed, chill, yet attentive attitude that I really appreciate because it helped give off an overall comforting vibe. I called back later that day when I got home because I had a question about my billing… whomever I spoke with was very helpful.

They kept pushing and trying to charge me for a service that another dentist said I did not need.

My family and I have been getting our dental care here for several years. We are very pleased with Dr. Shaeffer and his staff. Everyone is polite, calm, professional, and friendly. I have dental insurance and almost never have to pay anything out-​of-​pocket. They provide a high standard of care and don’t push unnecessary procedures like my old dentist did. They are all very caring. I highly recommend Blue Creek Dental.

Dr. Shaeffer and his staff are amazing! My old dentist sold his practice to a corporate dental group and it was terrible. I was looking around for a new dentist. Not only did I get personal referrals for Blue Creek Dental, but there were plenty of wonderful online reviews. His staff is amazing and did a bang up job! You can feel that they care about you as a patient and as person and that you are not just another number. I would recommend anyone and everyone to use Blue Creek Dental.

An excellent experience considering i was experiencing severe pain from a root canal the endodontist that I was referred to was fantastic to ensure the pain was relieved

They used to have reasonable prices, as of this morning when I called — exam and cleaning without an xray was $ 139, with an x-​ray $ 163 — I paid $ 95 last year with x-​ray … Found myself another dentist with 5 stars on Unilocal,for a lot less money.

Best experience EVER!!! I went a little over 2 years ago while pregnant, to get a cleaning and the staff was extremely friendly. This led me to return, unfortunately almost 2 years later due to my busy schedule. However, I went in yesterday and they remembered me from 2 years ago. I told them I was on lunch and needed to be back within an hour, I made it back to work 10 minutes early. I was extremely impressed. Not to mention Dr. Schaefer (spell check) AKA Coach Schaefer was extremely nice and makes you feel as though you’ve been coming to him since you were a baby. Sophia, my almost 2 year old will definitely be going here for her first cleaning.

I came here for the first time to get a second opinion, after another dentist told me I needed to get some crowns replaced. Dr. Shaeffer told me nope, I didn’t need any crowns, showed me my xrays, and took the time to explain everything to me in detail. I was impressed with his knowledge and his personality (and his honesty).

This is my 2^nd time visiting this office and both times were to get my teeth cleaned. I get there only for them to tell me cleaning for a returning patient is now $ 110, that’s without insurance. That’s overpriced because I called around and the prices were all below $ 100. 4 stars for doing a great job cleaning my teeth and 2 stars for being overpriced. They started off with fair, competitive prices. How quickly that has changed.

I definitely owe my happy mouth to Unilocal since that’s how I found Dr. Shaeffer (no «C» in his name!) and Blue Creek Dental. After an embarrassingly lengthy dental hiatus and armed with shiny new dental insurance, I booked an appointment for a check-​up and due to the popularity of BCD, had to wait about three months to be seen.
Due to my absence from dentistry, I had to get some pretty intensive cleaning done but the staff explained the current state of my teeth and gums and told me about the costs ahead of time.
Dr. Shaeffer and his office folks and hygienists are all professional and quite nice. I feel comfortable asking questions, and thorough and careful work is done. No issues with billing and my insurance either. Follow-​up appointments were also positive, though one time I had to wait a longer while to be led back.
The only downside is that Blue Creek Dental is too popular, so it’s often hard to schedule an appointment for the ideal date/​time, and I’m often placed on hold when I call. And I like the distraction of the TVs in the patient areas but I can’t see the screen when I’m horizontal. TVs on the ceiling perhaps?

The absolute best in my opinion. Excellent care, excellent bedside manners, skill, and communication. Honesty and reasonably-​priced services. I travel a good distance to come here and would not go anywhere else. I just had a minor procedure here and everything about the experience was smooth and flawless, and yes, relatively painless (despite my apprehension). 5 stars, no doubt. Just wish they were open longer and on more days.

Bedside Manner:
Dr. Schaeffer has the absolute best bedside manner I have ever experienced. Great personality, very friendly, willing to explain everything and answer all your questions.
Staff:
All the staff were extremely polite and nice and it felt genuine.
Cost:
I had a filling coming apart so they took two xrays, numbed me up, drilled out the bad filling, put in new filling all for $ 270 without insurance. I’m not sure if that’s a fair price or not because I am not familiar with dental prices, but I had no problem paying it.
Environment:
It’s a small business, but it’s nice, soothing and very laid back. I think anyone would feel comfortable in his office.
Pain:
None, I had absolutely no pain from the procedure. I didn’t even feel the needle when he numbed me for the procedure, amazingly good at his profession. Kudos and thank you Dr. Schaeffer.
Summary:
Highly recommended! I personally think he’s the best in Atlanta.

I have been blessed with good, straight teeth so far. My interactions with dentists have generally been the same. They come in following the hygienist, glance at the chart, make some small talk, recommend flossing more, and forget me until six months later. So, I never felt I had enough material to write a Unilocal review for one.
Well, that recently changed! I was in a car accident and had a very tender tooth. I was in the office the next day after calling that morning, and Dr. Schaeffer took his time to do a full examination of the jaw and tooth including x-​rays. He then referred me to a great oral surgeon and had his staff do some serious sweet talking to get me in that same day. He had great bedside manner and kept me calm throughout the process. Plus, he admitted his ignorance, a rare sight from doctors, which I enormously appreciated.
Excellent! Well, not excellent, because my jaw was broken. But, excellence in care!
I then realized that my insurance had changed between my cleaning appointment that Thursday and my emergency appointment that Monday. As you can imagine, this can wreak havoc on an automated billing system. I called two days after the appointment, and they handled the change in insurance nimbly in a few minutes.
Excellent!

I absolutely hate going to the dentist! Who doesn’t? But I am a big baby about it and usually have anxiety leading up to my appointment. I was happy to have a great experience with Blue Creek Dental. The front desk staff, hygienist and dentist were all very friendly! My appointment was at 11:00AM and I was out before noon.

I use Unilocal a fair amount for everything from restaurants to car repair. When it came time to leave my dentist office of 28 years, I wanted to make sure I chose the right replacement. I plugged dentist and Atlanta into Unilocal and filtered by ratings. When I saw Blue Creek Dental had 26 reviews and ALL of them were five stars, I knew I had to try them for myself. I was not disappointed.
I walked in with my family of five just before noon. We all walked out at 1:10pm — teeth cleaned, X-​rays taken and paid in full (we don’t have dental insurance) for under $ 500. What?!? The staff was extremely friendly, Dr. Schaffer was outstanding, the service was fast and the cost was reasonable? Why did I ever waste 28 years of my life at that other big-​box dentist. Let’s just say I have a «great expression» on my face after an awesome visit to Blue Creek Dental.

I’m not exactly an ordinary dental patient. Never had a cavity or anything just cleanings. I love to have my teeth clean and have zero dental anxiety. I saw the same dentist for 32 years (since age 3) until he retired. My experience here today was perfect. My teeth feel wonderful and I will be back here in 6 months.

Another dentist told me that my fillings needed to be redone during an exam. Dr. Shaeffer disagreed and said that my filling are fine. His father and grand father were dentists. I hate it when anyone tells you that you need something that you really don’t. Blue Creek Dental is the best! His staff is very professional! I highly recommend Blue Creek Dental.

Dr. Shaeffer is AWESOME. Such a nice guy and his support staff is fantastic as well. The hygienist is down to business, but does a great job, so I can’t complain.
The only issue I’ve had was that I wasn’t told about costs before starting procedures (a root canal was required and the full cost of the procedure wasn’t told to us — we were only told per appointment what each portion cost, so over several appointments, the total was a lot larger than what I was expecting), so that might be something to watch for.
Overall, treatment wise, AMAZING. Love this place like I’ve never loved a dental office before.

Having broken up with my previous dentist, I got a ton of great recommendations to come see Dr. Schaeffer. Thankfully, they could schedule me almost immediately and it was a great experience.
After some quick x-​rays, Dr. Schaeffer sat down with me and discussed any issues I might have. Nothing to report from the x-​rays, so my cleaning started. I love the ultrasonic cleaning tool they used — way less creepy than picking and scraping. I zoned out watching the tv in the room and it was over in no time. His staff was great as well.
The only con is that the parking lot gets pretty crowded, especially at lunch time. But on the plus side? Fro-​yo next door!