Two Men and a Truck

This company destroyed my couches, destroyed my walls, and dented my TV. I Filed a claim and they never paid me. Make sure you get extra insurance on the entire move and your valuable possessions. They are supposed to pad and wrap everything according to their contract but they will not. If they did, nothing of mine would have been damaged. Read the contract in its entirety or you’ll be left in their dusty trail like I was. Even after violating their own contract they will still not honor it so there may not even be a point to read it. Go with these guys and you’ll end up in small claims court like me. There were so many other things wrong with this company like the fact that the workers were taking breaks on the job while I was paying about $ 100/​hr, and the fact that the owner avoided my calls for about 3 weeks. I am an actual customer and I am a very fair and reasonable person. I gave this company way too many chances to right their wrongs and make amends with me before leading to my filing in the City of Dearborn small claims court. I just wanted people to simply know that they are the wrong company for your move especially if you care about your things.

I needed a moving company very last minute so I called this location. The individual who answered the phone was more then helpful and arranged to get me a truck and two movers ASAP. They could not of been nicer and more accommodating. The movers showed up and the 2 of them got the job done in no time and everything was perfect when it arrived at my new location. I’d hire this company again without hesitation.

Jesse and Brian were AWESOME! They helped me with a cross-​town move on Sunday and were professional, helpful, and efficient throughout the entire move. And yes, they were even patient as they moved out of an old bungalow into a townhome with too many stairs (sorry about that, guys).
The pricing was reasonable, they were able to secure a fast appointment (called on Friday and was able to get a Sunday appt.), and everything made it to the new place unscuffed and in great condition. I would definitely recommend these guys for anyone looking to move in Michigan!

I used Two Men and A Truck back in August of this year. The two men that came out were kind and efficient. We didn’t see any problems during the move and they did everything in a timely manner. There was one talkative guy who was helpful and carried conversation as he did the work. We were happy overall and gave them a 40 $ tip for their good work.
Last night, our bed’s railing broke, so one side of the bed was falling off the frame. This is a good quality bed we purchased from Art Van. We’ve never had any problems with it and its only about 1.5 years old. After removing the mattress and the box spring, we notice that the screws for this side of the bed railing were lose and some had fall out. Ok, quick fix, we’ll just screw them back in, we thought. After trying to get it back in, we tested out the bed and again it fell off. It seems the holes are stripped and the screw does not support the bed at all over the last 1.5 month. so to be safe we took it apart and planned to put the mattress on the floor to sleep on. As we were taking it apart, I noticed most of the screws were very lose throughout and fortunately they had not cause the same problem the bed railing did.
I called Two Men and A Truck this morning after finding out that it will cost $ 60 dollars for Art Van to come see if the bed is repairable and an additional amount for parts and labor if they end up fixing it. I assumed Two Men and A Truck could cover the bill since, its their mistake the bed fell apart and they are insured, so easy enough. Wrong! Apparently there is a 96 hour window that one has to complain and then there’s no coverage. I’m sorry, I didn’t know I had to make sure all the screws are tightened, I assume its being done properly. I am dissatisfied by their response and the condition my bed is in. I spent money on insured movers to do a good job, unfortunately, they did not. Please make sure you check everything (anything that needs to be screwed in or reassembled) before 96 hours so you can get reimbursed. Or just don’t use them at all because if something happens a FEW WEEKS after, its not covered. I will not be recommending Two Men and A Truck to anyone nor do I encourage anyone else to use it.

Very unprofessional moving service based on two moves with this company within an 8 month period. I took part in both moves but only paid for the 2^nd move. On both occasions, the movers took their sweet time with no sense of urgency & since they get paid by the amount of hrs spent this only works to their advantage. By the 2^nd move I had learned to prepare even better in order to eliminate any time wasting by the movers. Everything was even more neatly packed, labeled, organized, furniture stretch wrapped & boxes stacked ready to go. The moving guys were two clueless high school kids that spent the first 20min of the move alone just trying to park the truck properly in front of the building. After an agonizing 6hrs of snail pace moving, the building manager flipped out on them & told them that they have 20min to finish getting everything out or he was rescheduling the move for another day which prompted them to work a lot faster. This was very significant b/​c the building manager coordinates dozens of moves each yr & commented on how slow & incompetent these movers were. He said that based on the amount of things that were in the truck & how well prepared we were, it should not have taken more than 3hrs to get everything out completely. After all the work & prepping we did for the move, it still cost $ 800 which was a major rip off. We contacted the office over a half dozen times & left voicemails but no one bothered to ever return the phone call & mysteriously no one would ever pick up the phone when I called. The next step will surely be the bbb and company hq. Very, very poor experience!

The two guys were hard workers and best movers I have ever had, we gave them $ 40 tip, well here is the bad news:
1. We moved on a Sunday. Higher rate on the weekends. The office is closed on Sundays. The men were 30 minutes late, and they were supposed to be there 8:30 — 9:30, we had no way to get a hold of anyone at the office, we freaked out. It was very annoying and stressful. Apparently their truck broke down, but no phone call or anything? I was calling other companies, thinking I was left high and dry, the panic of no one can move us!
2. They scuffed up our walls not just the paint but underneath too. They did have someone that came out to fix it the next week, but it’s annoying we had to keep scheduling times, and either he wouldn’t come or we had to reschedule. but at least they fix it.
The good news was: These movers were excellent. They were so nice, it was 90+ degrees and three flights of stairs and they just kept asking to do more, and were so speedy. They at first said we would be 7 hours, they were out of there in less than 3 hours. These guys hussled and still taped everything up. They worked very hard.
Am I going to call Two Men and a Truck again for the next move? Yes. Despite the issues, once they got there they were great.

I used Two Men and A Truck for my recent move in Dearborn and have ZERO complaints. They were very professional, friendly and efficient! They took apart my Queen bed and put it back together without incident and carefully transferred all of my prized possessions without damaging a single item. They even helped me move my large puppy and crate into my vehicle and assisted with optimizing my bedroom space by suggesting different furniture layouts. They went above and beyond with the move and I couldn’t be happier with the service I received!

I hired 2 Men and a Truck to move me from Oak Park to Dearborn. I primarily had them move my big stuff and some boxes. They were awesome! They were fast, professional, and didn’t damage anything. They even moved my belongings in less than the quoted time frame!
Perhaps the reviewer on 4÷3÷12 got bad movers? Mike and Darnell helped me out a bunch. I loved ‘em!