The Union at Dearborn

I will say that this place is very good at keeping up appearances. However, the complex is very poorly maintained. I have lived here 2 years and the fire alarms still go off at random – at all hours of the night. This summer my air conditioning went out in my unit and they took almost 3 months to repair it! And when they finally did come in to repair it, the maintenance crew just walked right into my apartment without knocking. The management is very rude and doesn’t help solve problems. I am glad that my lease is up soon and I’m moving out as soon as possible.

I think it’s a good place. Although the price is high. Living here is comfortable, if you have car, the life will be more wonderful. En, that’s it

Nice place to stay. Enjoy your college life at Union!

It’s amazing to live here. We don’t need to buy a car as a new student to the U.S.. It’s convience for us to go to the campus. And the mall is just across the street.

The rooms are big and new and clean, almost like a brand new apartment complex so I love that.

I DO NOT recommend anyone leasing at the Union or any of their affiliates:
–Elevators have been broken and not fixed for a few days.
–In the winter the heat went out and they only gave you heaters if you complained about being absolutely freezing… and then took them back the very next day…
–They are very unprofessional and are never clear with procedures
–When you call they are like robots and say the same thing over and over when you call with a problem instead of being personable and solving the problem.
–takes a few days for someone to come and fix something when you put in a maintenance request
–NOT helpful at all, they don’t care about you and your safety. they just want your money
–the gym is very small and does not have enough machines
–rent is outrageous and not worth living in such a small space
–they were in such a hurry with trying to finish in time that the units are not properly finished in a safe way. and example of this is that the windows are poorly sealed so the condensation gets really bad and that causes mold to grow on the windowsill the granite counter tops were also not sealed properly and when you put anything wet on them it caused the counter tops to be discolored
–theft is a huge issue…
–they need more security
–my car has been plowed in on multiple times and caused me to be late for work
–not enough parking spots by the actual building. and the next closest spots are on the other side of the building next to the union
–washer and dryer units only take credit cards… can’t use coins
–fire alarms go off all the time. even in the middle of the night
I’m sure I’m missing a lot of other things that are wrong with this place but I’m sure everyone gets that this is not a good apartment complex to live at.