Quest Diagnostic Lab

Disgusting! Stay away if you could. I have been to this facility twice. First experience was good but recent experience was really bad. Recently, i went there to give blood sample. One of their African American staff members withdrew blood from my arm. It took her several minutes to spot a vein on my arm. Even when she inserted needle, she missed it by several centimeters. Without even noticing that blood was not gussing through capilary she attached a collection tube and waited for a minute. Then she realized the problem and without even thinking twice she started wiggling needle under my skin to find a veni. I told her that it was hurting but she kept going. Finally she punctured my vein and collected blood.
Even though it was hurting at that point, I thought pain will go away in a day or two. It has been 5 days and i still have a bump and brownish skin stain right underneath. It still hurts. I went back to facility to report the incident. One of the attendent told me that it is normal. She even said that you must have poped up the needle wound and that why it is still swollen and stained. She almost reacted as if this thing is very common to her.
Word of advise, stay away from this facility. If you must go there then ask for an attendat who is experienced.
P.S: I dont know the name of staff member who withdrew blood from me. Only thing i know is her ethnicity. Also, she was the only African American staff member there. Hence i mentioned it in my review to make it specific. However, i don’t have any intention of linking unskillfulness of that staff member with her race or ethnicity.

I wish I could rate this establishment zero stars. Supposedly the office opens at 8:00 am. Walked in at 8:50 am, 6 people waiting with scheduled appointments… the person that was working there never opened the window to see if anyone was signed in. She was the only person working in the office and I guess she decided to take her break at the beginning of the day.