Starting off me and my party got seated very quickly despite the restaurant being packed. Now our waitress was very friendly and gave us everything we asked for in a timely manner. I would of rated this place higher but our wait time on the meal was on the longer side
Ward B.
Classificação do local: 1 Dearborn, MI
If i could give this place a 0 star i would. Long wait, long food wait, cold food, undercooked sides, never got what we asked for(hot sauce, whip crème, drinks), waitress always walked passed us when we tried to stop her. DONOTCOMETOTHISIHOP, go to canton if you want ihop
Jason R.
Classificação do local: 1 Dearborn, MI
They took our drink order and didn’t come back for 10 minutes. Blamed a problem with the cooks that had to be straightened out. Took food order and 25 minutes later came back and blamed cooks again. Talked to manager and left. Manager acted shocked that there was a problem.
Crystal P.
Classificação do local: 1 Miami Beach, FL
Visited this IHOP with my fiancée on a Saturday morning. We were seated rather quickly(so far so good right). I ordered the chicken and waffles and she ordered the chicken fajita omelette. The chicken was great however my waffle was iced cold. I suffered through. My fiancée forked a piece of her omelette to notice extra ingredients. You guessed it! A long a** piece of hair! We waived down the manager and he looked at her as if he was in disbelief. He scoped the plate and said«oh I see it» and took off without apologizing or showing any type of concern. We later had to ask for a discount on the food for the troubles as if they shouldn’t have already offered. Who would pay for hairy food and horrible service!!! I’ll pass.
Billy W.
Classificação do local: 1 Dearborn, MI
Three strikes and youre out. Ive tried it three times and the same things happen every time. Service was horrendous. Saw my waitress a total of three times once at order once at food being served and once at bill being given. Nothing in between, and there were only 3 tables being used by 2 people each. Food was mediocre at best and each time I’ve come for a meal they serve old stale coffee. It was cold in the carafe and tasted terrible. After the coffee was changed and food came there was no catsup and like I said before I patiently waited for the waitress to back but I was left like an abandoned dog. Maybe if they understood it doesn’t take that much money to make fresh coffee I’d have given two stars but it’s always the same issues. Sorry not sorry but this restaurant is terrible.
Caitlin C.
Classificação do local: 2 Dearborn, MI
I keep hoping this location will get better with each visit but it seems something usually goes wrong. I am addicted to ihop’s Swedish crepes but they need to add one more crêpe for the price you pay. My issues with this particular location is that it always seems dirty. Sticky seat, sticky table, and usually a dirty utensil, glass, or plate. One thing that really annoys me is bringing out my meal in portions. How hard is it to serve crepes and extra well done hash browns to me at the same time? Every visit I’m done eating the crepes then comes my toast followed by the hash browns. I don’t experience this at other locations.
Ange S.
Classificação do local: 3 Bridgman, MI
Very fast service! The creeps were cold and the waffle was doughy … But hands down on service … Very impressive!
Jan C.
Classificação do local: 1 Dearborn Heights, MI
Wow, is all I can say about the management at this place. I don’t usually leave reviews, but I had to come on here to say something after what I saw happen last night. This restaurant is located next to Mexican Fiesta, which is a very busy and popular local restaurant. Parking has always been a bit of a hassle there, but the surrounding businesses(Bank of America and Autozone) have always been pretty friendly about sharing parking lots. Well, the management at IHOP has put an end to that. On Cinco de Mayo, with maybe 4 cars in their parking lot, they TOWED any and all cars parked there that were not eating at their restaurant. People have been parking in that lot for 10+ years. I understand things can get crowded over there and they want their patrons to have enough spaces, but this was obviously done to make a point. As a business in the community, I’m disgusted with the way they have treated people just trying to go out for a nice dinner with their family and friends and enjoy themselves. It’s obvious they have no interest in working with Mexican Fiesta and could not care less about burdening members of the community they are serving. Disgusting. I will never eat at this place again, until it’s under new management, which works out fine because it’s overpriced and the service sucks anyways.
S M.
Classificação do local: 3 Dearborn, MI
Food is good. It’s always packed and in most time u have to wait at least 20 if your going on a weekend. Some of the staff and great, some Arnt.
Trisha O.
Classificação do local: 2 Dearborn, MI
I HATE leaving bad reviews, but I never hear good things about this place unfortunately. I think there’s been one, MAYBE two times that I’ve been here and there’s good service and no issues with my food. It’s too bad because the food is usually pretty good, but the service is typically horrible, even the hostesses, which can ruin the entire visit unfortunately. I hope they turn things around for the business’s sake. Good food, but terrible service :(
Rola S.
Classificação do local: 2 Knoxville, TN
You know the place is very clean and super busy. A lot of people working but the food is not. I mean, like no. It’s not hard to make a mushroom omelette with no cheese. Why burn the mushrooms every time. And bring out the toast with barely any butter on it and no jam to eat with. The hash browns are freaking awesome though. No water brought out on the table, I was like hiving after I finished my coffee. Whyyyy? The manager looks like he tries very hard and so nice, just train the waitstaff to be better and hire a better cook!!!
Zahraa H.
Classificação do local: 4 Dearborn Heights, MI
Hit or miss
Angela H.
Classificação do local: 1 Ferndale, MI
If you enjoy under cooked eggs, an over priced menu, long waits, screaming children, and service with an attitude, then this is the place for you.
Al D.
Classificação do local: 2 Dearborn, MI
I went here once when it first opened, and it was pretty bad with long waits and mediocre food. I thought I’d never be back, but my kid requested it, so we tried again. Party of three. There was no one to greet us at the front, at about 3:30 on a Sunday afternoon. After a minute, a waitress saw us and seated us. The hostess finally appeared and said, «Somebody got ‘em?» and kept walking. Two of our party got coffee. I normally like how there is a carafe right at your table, so you can serve yourself. But there wasn’t enough for 3 full cups of coffee in the carafe. The place was only about ¼ full. The wait was about average for food. But it arrived in 3 shifts. First, two main courses arrived. Then, a few minutes later, some pancakes and sides arrived. Finally, a few minutes later, the 3rd main plate arrived. I noticed the other tables near us were served in the same manner. Waitress forgot utensils. Waitress forgot drinks. Food was ok. Nothing special. Any mom-and-pop diner I’ve been to has been better and cheaper. One last thing was strange. The place was dead silent the entire meal. Then all of a sudden, somebody turned on the loud overhead music. Our party’s review: Me: 4⁄10 Kid: 4⁄10 K: 2.75÷10 I don’t see any reason to go back.
Shunda B.
Classificação do local: 4 Redford, MI
This location isn’t a bad place — i believe due the rating the location is trying really hard to please their customers now. I believe it’s at 3 star rating due to lack of service skills I guess and rudeness. When i was there — I notice the manager walking around making sure everyone was fine and seeing how their guest were doing. As well when i walked in i was greeted several times which of course i don’t mind at all — especially when it comes with a smile. The waitress was very pleasant and we were seated quickly; i guess i’m so use to other location being extremely crowded all the day. Please note — arrived at 11am on weekday
LaToya E.
Classificação do local: 2 Warren, MI
Food was fine just can’t eat in the restaurant! Smells very much like mildew or wet dogs! I had to get my food to go because it smelled so bad. Wait staff was nice and pleasant but I won’t be coming back.
Becky M.
Classificação do local: 5 Dearborn Heights, MI
Great food great service. We eat here several times a week. It’s better than all the restaurants in the area. My entire family loves it. Go ahead and give it a try you will be glad you did.
Kelly S.
Classificação do local: 3 Farmington, MI
The service here is usually fast & is always friendly. On Sundays in the morning & afternoon you often have to wait for a table… the church crowd seems to flock here. This location is open 24 hours on the weekends. The food is what I would expect, it’s IHOP… their lunch/dinner food is much better than I would have expected but sometimes on the greasy side. I’ve had a few of their low fat/cal options & they were all much better than I would have expected. I eat here often & plan to continue to do so.
Randy T.
Classificação do local: 4 Hackettstown, NJ
I am usually pretty against IHop as my local one is terrible, but we were in the area of this one and needed a breakfast place, and didn’t know the area to well and ended up here at this IHop. I have to admit, it was shocking how good it was. The service was fantastic, the food was hot and fresh, it really was a delightful meal. I should have known it was good when we pulled in and saw local police officers eating… always a good sign!
Darrell K.
Classificação do local: 4 Ypsilanti, MI
Always great food when it comes to breakfast and reasonable prices for the food you can get. The place is always crowded on the weekends. Great service also. I had a very attentive waitress.