Christus Victor Child Care Center

I cannot in good conscience recommend that anyone send their child to this facility. We came here because we were desperate after our son’s day care closed suddenly and we had very little time to find a new place for him. We were not impressed, but decided to give them a chance. We left after 8 months. The caregivers are very lax when it comes to health and safety issues. When I dropped my son off in the morning, the ladies in his room barely put their coffee and gab session on hold long enough to greet us. I had to set him up in a high chair myself so he could eat his breakfast, but worst of all, they just continued to drink their coffee and talk as I was leaving. No one was paying attention to my toddler (only 15 months at the time) while he ate. After a couple weeks I finally said something, and they told me I could turn the high chair around so he was facing them instead.
My daughter attended their summer program, and had an incident at a wave pull (got dunked), was crying afterward, and no adult came to see if she was okay. Obviously they were not watching very closely if they missed this. I also picked her up one day and all the kids were watching TV in the room while one of the staff members (not her regular teacher who was actually pretty good) was playing on her phone.
Worst of all, my son was bitten and/​or pinched 8 times in 3 – 4 months time, 6 times in a span of 4 – 5 weeks. Most of the bites were minor, but I did comment that it seemed to be happening regularly. They claimed that they shadow the biters to prevent it from happening again. The incident that made us start searching was when he was pinched hard enough to break the skin through a long sleeved shirt! We requested that the director get ahold of us and she never returned calls or emails. Eventually she assured us that in her «30 years of experience… blah blah blah» and insisted that the teachers would be made aware of our concerns and watch more closely. The VERY NEXT DAY, he was bitten on the face. The pinch mark on his arm was visible for several weeks, the bite mark on his face took over a week to completely go away. The director doesn’t care about parental concerns. She didn’t even call us to see if our son was okay when he didn’t show up the day after the bite incident. And she failed to call us when we had requested her to do so prior to this fiasco. While the ladies seem very nice, they just aren’t on top of things. My son is now thriving at his new day care, and I wish we had left much sooner than we did.