Scotts LawnService

I gave one star because there are no negative stars to give… or I would. Where do I even begin…
1. They renew your service year to year without verbal consent to do so; or even verifying that you still live at that address.
2. They do not guarantee their services… but they say they do when you are ordering.
3. They don’t return phone calls… but when you do reach someone there are 4 cackling hens yelling in the background (who somehow have no time to return a call).
4. Their customer service is rude; repeats canned answers without listening to your concerns; and puts you on hold to «ask a manager» (every 2 seconds) but when you want to talk a manager she is suddenly not available.
Our yard is slightly better but not without a lot of effort on my part and given the money spent should look ALOT better.
Please do yourself a favor and find another service. They are not worth the headache.

The company won’t honor its guarantee. It expects me to pay for repairs to my lawn that i could expect to be
covered by the guarantee.