Roderer Shoe Center

Roderer’s is a new store located in the New Town and Country shopping center on Stroop Rd. in Kettering Ohio.
** Side note: They are not affiliated with the Roderer shoe store on N. Main, I called and checked.
I like this family shoe store because they carry good quality shoes and they have excellent service. I was waited on by Ashley and she was very nice, you can tell she works well with kids. She brought out shoes that picked, and a few more that she thought I would like. I couldn’t decide between New Balance or Stride Rite. I ended up getting my son a pair of Stride Rite Saucony tennis shoes, they are too cute! The kids shoe area has a atmosphere appealing to children, so they feel very comfortable. There is even a train at the top of the ceiling that goes around the room to entertain them. Another benefit is that they keep your children’s shoe information on file so the next time you visit it makes things easier. While I was waiting for Ashley to bring out my shoes, 2 other employees asked me if I needed help. I told them Ashley was waiting on me but they were still very friendly and talked to my 2 year old son. Everyone there seems to be very nice, I will definitely be back.

I wanted to buy a good pair of walking shoes but I couldn’t get anyone working there to pay attention to me, even though I stood in front of the registers facing two employees for four minutes. They wouldn’t even look at me. They just talked to each other and were doing paperwork. Several people were working there but only one of them was assisting a customer. I tried to approach another worker and she walked right past me, not even looking at me, to the storage room.
So I went online and bought a pair of Naot walking shoes for about $ 185 from
. I’ll never go back to Roderer Shoes again, even though I usually go out of my way to support local businesses.

We have bought all our kids’ gym shoes here for four years. Staff is exceptionally patient and wise about helping kids pick shoes.
They have also, without fail, taken shoes back for poor design causing material failure — even if my child has worn the shoes to school.

Went to Roderer Shoe Center to find a good pair of dress shoes. Three people behind the counter not really anxious to help. A young man finally helped me with a pair of shoes I had selected. The salesman sized me and brought out the shoes. I tried them and told him they were slipping at the heel. I asked to try a size smaller and he said they would break in and be more flexible after a little wear.
I wore the shoes two days later and was not happy with the fit. I returned to the store knowing I couldn’t return them but still wanted that shoe. I explained to a different salesman my situation and insisted on trying the smaller size. The salesman came out with a different shoe in the same color. I told him I wanted the same shoe. He then told me it was out of stock but he could order it.
To me this appears why the first salesman insisted the shoes would break in. I am speculating they are probably working on commission.
I expressed my disappointment over the situation. I told the young salesman this was my first and probably last experience with Roderer. His reply wasn’t an apology in any form. It was what young people use as a last swing when they know they are dealing with an upset customer but want to communicate they don’t care with a snippy «have a nice day». This sealed it for me.

Went here again today looking for a pair of Kinvara2’s and a pair of Vibram Classics. They didn’t have either in my size but the service this time was excellent. Unfortunately I will have to buy the shoes I want on Amazon. However, I did get to try on the original Kinvara to see how they fit. I also realized that Vibram Classics run smaller than Bikila and KSO’s. =)