Midas

These people deserve everyone’s business. My daughter is a student at UD and we brought the car to change out the turn signal bulb… they did it at no charge! What a nice bunch of guys.

BEWARE OF ESTIMATES PROVIDED AT THIS LOCATION!
I understand the jacking of prices on parts, what I don’t understand is the jacking up of prices from previous estimates for the same parts. I wanted to get my pads changed, I went and got an estimate but the parts were 50% more than autozone. So I went to autozone, got my parts but there was a part I was not so sure about (the calipers), they had quoted it as «hardware» on the estimate and it was $ 29.99 prior to me going to autozone. When I got back they were $ 37.99. I dared question the price jump and they said I was yelling (I never yell).
I called the regional manager who called the location and they said I was disturbing the peace. The manager said he saw video of me yelling etc. They put back the old pads etc and told me they won’t change them. I called the manager and asked of he oked that decision and he said yes. I told me calmly that I respect his decision because it was his business location, but he is not going to see me there anymore and wished him a good day.
Checking in here, I realize the location has so many bad reviews, I wish I had checked here first.

I have gotten my last 4 oil changes done at this Midas and today was the last. I have a 2 year old vehicle with 24K miles on it. Before, they couldn’t really get me to get anything else other than my oil change since it’s a new vehicle, but today they tried. I’ve never been brought back to the vehicle bay, but today I was. I was told that my vehicle was leaking transmission fluid. The mechanic pointed at the leak and even showed me the «liquid». He asked me if I had warranty left? And I told him yes. Too bad for them. They were trying to get me to pay for unnecessary maintenance on my car. They probably thought my warranty had expired… I guess they don’t look at the odomoter and only went by year of the vehicle (2011). I still have 6 months/​10K miles left on my manufacturer’s warranty. What he was showing me was the oil drain plug. Of course it was leaking… you just changed the oil douche bags! I am female but I am not stupid. I still took it to Mazda just to be safe. They checked my vehicle and it was fine. Midas also told me I only had ⁴⁄₃₂ tread on my tires, which was also NOT the case. They also tried to get me to purchase a gas line flush, something my manufacturer did not recommend. They lost a customer that’s for sure. Never again will I set foot in another Midas EVER.
And by the way… NO ONE wants to listen to homophobe racist Pat Robertson on tv while one waits for their vehicle.