Fox Hunt Apts

Not a tenant, just a concerned citizen. So as of late I have seen many Facebook post from people who live in these apartments complaining about air conditioning issues. Some of them have children in the apartments and have been living in 95 degree temperatures for over 2 WEEKS. When they contacted the office they were told that this is not considered a maintenance emergency (mentioned in a Facebook post). I understand that the air conditioning can wait a few days to be repaired but after weeks of being in the heat with a child I would consider it an emergency as I’m sure most respectable people would. This is something that obviously is not okay and I’m sure people looking for an apartment would not find this appealing.