Discount Tire Store – Dayton, OH

Had to have a flat tire replaced while on a road trip. Great customer service!

Went here for tire repair. A nail punctured my tire and it was plugged in just 15 minutes. I also found out they do it for free!
Dave greeted me from the desk and he’s professional and courteous. The waiting area is clean and drinks are available to customers. I also found it convenient to set my appointment online.

Their customer service is excellent and they are very accommodating. I recommend making an appointment to save time, which you can do on their website.

I came in today to fix a flat tire. While inspecting my tires, the gentleman told me I would need to have my front two tires replaced as well. I told him all I could afford to do right now was the one with the hole in it, but that I would be back after the first of the year to buy them.
I have to admit, with it being close to Christmas, money is tight and get a bit choked up when I saw the price for the one tire. But I figured I’d just move some stuff around and make it work like always.
Roughly 45 min to an hour later another gentleman came and got me to tell me my car was ready. When we got out to the car, I promised him I would be back in a few weeks to have the front two tires replaced. He told me not to worry about that, because it was the holidays they went ahead and put three new tires on my car (the two in front, and the one with the whole… the fourth tire was fairly new and in good shape). I immediately broke down and gave that gentleman a hug. I have never experienced anything like this, and quite frankly am still in shock.
Maybe the flat tire was meant to be, I don’t know. What I do know, is you have some truly amazing people working at your store that exemplify the true meaning of Christmas. I fully intend to pay it forward here in the very near future.

Awesome customer service. Make an appointment to save yourself some time. Can’t beat the free tire rotation and balance for life. Employees gave several updates as they worked on my truck. Very professional and quality work. DiscountTire customer for life.

Not recommended.
Their employees are extremely friendly when you are there to purchase tires. If you are there to have them rotated, as promised in the paperwork, they will say they will not, as you should always have new tires on the front. They told us that is against Ohio law for them to put the front tires on the back. I wil assume that it was simply ignorance and not that they would willfully lie about the ORC to sell more tires.
Stay away from this place if you are going to purchase tires. They will not honor any of their marketing promises.