Family owned and very professional, caring and compassionate. My father-in-law used them for years and was on a periodic treatment program. He passed away recentlly and when I checked his house, I found that All About Pest Control had done its routine treatment. I paid the bill and informed the owners of his passing. Shortly thereafter, I received a sympathy card for the family and my check with an explanation that they were waiving their charges out of respect for their long-time customer. Why deal with one of the big franchises when this type of customer service is available?