Playset Installation Of Georgia

Stood up my friend right before a birthday party. Not good to say the least… So if you like a disappointed kid, go with a company that leans toward «miscommunication».

We are so happy with our experience with Playset Installations of GA! We actually purchased a used set from them, they get these from time to time. They came to our house today and installed an awesome playset for my kids who are absolutely thrilled! We couldn’t have had a better experience, really great to work with. The value and quality are top notch. They concreted the set into the gound making it so sturdy — us parents can climb up into the fort! We also now have a huge rock wall to climb! Customer service awesome! We are really happy! Thank you, Playset Installations of GA!

We thought we had a plan when we called Playset Installation of Georgia for a quote to move a playset.
We offered to provide photos and details but they were pretty certain they have done enough of these installs to not need it. When we asking about leveling, concrete, and maybe bordering around the playset, they gave a price and told us that the playset did not need concrete but would do it for us if we wanted it (no additional price was mentioned at this point).
Later I texted to confirm that we did not need grading or border but would take the concrete. At that point, they gave me an additional price (half of the original quote plus the original quote). I tried get clarification thinking that the original quote included concrete and they responded with, «No I explained that the playnation sets do not require concrete and said we can concrete it if you want though and you said no. Honestly I’d just rather not do the work now. You’ve pretty much treated me like I’m not aware of what I’m talking about with 15 years experience, good luck, sorry it didn’t work out.»
I was shocked. Perhaps I asked too many question. Perhaps I didn’t ask the right questions at the right time. As a novice consumer, this treatment is totally unacceptable.
We scrambled and found Play Scapes Bobby Arnold on a Craig’s list ad. He was very reasonable on price and I would HIGHLY recommend his services to anyone. Courtesy goes a long way.