Pinkadot

I’ve been coming in and out of this store for about six months now. My very first experience was the best! Since then it’s been about ⁵⁰⁄₅₀ on service, ⁴⁰⁄₆₀ on finding an item I want to buy, and 100% in love with all my purchases from this store.
Let’s talk about service. The hours they are open are really great for a working girl like me. But it must be hard for anyone in retail to stay in it for long with a passion. I’m sure most of these gals are just students like I was not so long ago, and do it as a side job. Finding people who truly love to do sales is tough. So it’s a hit or miss sometimes with getting a «good fit» for help. My favorite visit was finding the perfect ring to compliment my wedding ring. I had so much fun shopping that day. The gal who helped me was such a sweet gal. It made me excited to find that perfect added jewelry piece that I was looking for, and my sales girl was very happy for me too! I have a hard time making decisions, so it was great for me to have that extra set of eyes to measure whether it was an ideal item for me. Plus, my best friend was along with me. The whole thing made me feel like I was just having fun on a «It’s all about us girls day!» The worst visit was when I tried on some clothes and it didn’t work out. I just wasn’t feeling it that day. And I didn’t like any of the items. The sales girl on that day gave me weird look, like «What!!! How dare you want to leave without buying something.» Really the look was more like I tainted the fitting room with my mere presence inside of it. I was really offended. Truly it made me want to get out some nasty words, but I kept my composure and waited to see if the same treatment would repeat again on my next visit. I have been back since then and indeed got great service once more. So I think it just depends on who’s on the floor that day, what items are being offered, and whether or not I’m in a spending kind of mood to have an optimal sales service day, or a really lousy one. It would be nice though if you got treated the same whether or not you actually made a purchase.
Finding items– The inventory is constantly changing and I do mean constantly. I don’t understand how they go through items so quickly, but it really has been the case. I learned quickly if you really like something you better grab it because once it’s gone, no more like it are coming in. It also helps because if you can’t find something than wait a little bit and chances are something good will show up at your next visit. Either way, you constantly have to browse and keeping checking in to get the best benefit of shopping at a boutique store like this one.
I will say this, when I do find a good item, it is so nice!!! High quality, a bit on the pricey side, but so worth it. So this is how I do it. I buy certain items at low budget places like– thrift store, on-​line sales, discount outlets. And certain items I go all out. You can really find one of kind items here that will last you a lifetime. You just have to be willing to spend a little extra on certain items. For example, I got really lucky today and found a pair of black slacks on sale for $ 95. Way more than I normally spend on a pair of pants. However, these pants are positively the nicest pants I’ve ever owned. Sleek, comfy, perfect length. I love them!!! I already wish I had one in every color!!!
So there you have it. You’re going to find people who love this store and some who hate it. Bottom line, I love boutique shopping because it’s my favorite way to shop!!!

5 stars! So confused about all the negative comments below. I was welcomed immediately, asked if I needed help looking for something and was treated with great customer service by all the associates there. I came in for a gift for my girlfriend and did not leave empty handed! She loved the outfit they picked out and the wrapping was great. I’ll come here again for her Christmas gift soon!

I was surprised when I came in today because I finally got greeted! How shocking! Lol. Tyler was wonderful and extremely helpful and I think the other sales associates should learn from her and the owner should really pressure excellent customer service on all the sales associates because if it wasn’t for Tyler’s kindness and helpfulness I would have left empty handed and would lower the stars on this review. So tip to the owner: enforce good service because it’s everything!

I came across this store while waiting for a friend of mine to get out of class. My first impression of the store, outrageous prices aside, was that it was a cute boutique with a lot of great, stylish pieces to choose from, but that’s about as far as the good things go. In all honesty, I would probably give this place –5 stars if I could.
When I entered the store, none of the sales associates bothered to greet me. There was some steady traffic, but the store wasn’t busy by any means. I continued exploring the various pieces they had on display at the racks and noticed that each time I went to ask the older sales associate a question, she would suddenly wander elsewhere and at this point, none of the associates had bothered to acknowledge me. I also noticed this old lady being very curt with a customer that had come in to request a return in exchange for store credit, which ultimately ended with the store manager having to intervene. Despite the situation seemingly being settled, the old lady then further went to antagonize the customer who was being helped by the manager, and to add further disappointment to the situation when it came to customer service, the manager just stood there and didn’t intervene. I later heard the customer expressing her disappointment on the customer service standards and the old lady never came back to apologize and all the manager did was tell the customer that she had misunderstood the old lady’s intentions. As someone who currently works in retail, this obviously broke the fundamental rule that the customer is always right. Overall, I’d say that if this is the only near upscale shopping experience Davis has to offer, I’d say the extra 30 minute drive to go to Sacramento and shop at a place like Nordstrom is well worth it. If customers are attacked by sales associates for simple requests like returns or exchanges and the manager defends this type of behavior, it’s a wonder that this place is still in business. Avoid this place, unless you like shelling out your money to a sorority house that treats it’s customers like sh*t!

Unbelievable. Having grown up in Davis, i was excited to be back, & went in to buy some epic necklaces, candles & lotion as presents for friends up in Portland… but jeez! I was treated SO rudely by the entitled salesgirl, I finally left, empty-​handed and disappointed! It’s a small place & I patiently waited for nearly 20 min while she indulged in what appeared to be a personal chat (?)…as i stood there with candles and lotion in my arms waiting to collect 3 necklaces. She couldn’t take them out of the case because she had to put every piece of cardboard and tissue paper meticulously back into her friend’s shoe box (conveniently) while they chatted. After blatantly ignoring me, she was super condescending about answering even a single question. Look, I lived & worked in Beverly Hills for 20 yrs… I have experienced sales ‘tude. But this chica took the cake! As I left, bewildered, she made a parting snobby statement (?!)Thus, me taking the time to Unilocal this negative review. Owners: Why would you pay someone who is driving away flush customers? I was about to drop a couple hundred bucks on cute prezzies. She cost you that.
And seriously, Davis? How can my adorable hometown have spawned such a snotty little entitled brat? Unsolicited rudeness… why? The brainless blonde must think she is a pretty big deal ’round here. But Owners: you can certainly do better. Besides, she’s probably due back at the trailer park by now. :)

I absolutely love this store. It is honestly the best boutique that I have been to within a 50 mile radius. Even though the prices aren’t cheap, you’re getting what you’re paying for. All of the clothes from this store seem to be really good quality. They also carry some of my favorite brands, like LAMade, Cosabella, hanky panky, Sanctuary, Language, and now they carry For Love and Lemons! So many eye-​catching holiday dresses. The owner is so friendly and helpful, along with the other staff members that I have met there, and the clothing and jewelry selection is amazing and always changing. This is definitely going to be my go-​to place to get presents for the holidays! Love you Pinkadot!

Cute stuff, but waaaaaaaaaay too expensive for the quality. I might get a piece once or twice a year from here if it’s something I find very unique and there’s a sale or other discount going on. The young woman who works there is very nice and helpful.

Their prices compare to online prices so I don’t think that they are overpriced as a few Unilocalers have stated — maybe this is the place you go for a special occasion look. I loved — I mean LOVED their inventory. Cute rompers, cute sheath dresses, a good selection of billowy tank tunics and casual/​dressy tops to wear with your skinny jeans and skirts. I did not check out the denim but I saw a good amount of it. No one pestered while I shopped although they did give me a hearty «hello» when I walked in, I liked that. I will go back again.

i’ve walked in here twice and i’ve never experienced the bad customer service that other Unilocalers have … maybe they changed their attitude? idk but the owner was nice to me both times i went in.
i only go there to look through their ring collections and i absolutely love them. my first visit i didn’t buy any becaue i thought i could find cheaper ones on storenvy or etsy but actually they were about the same price and pinkadot had better styles and i got to try them on to see my size which was nice.
my second visit I actually bought a midi ring and i absolutely love it, i think im going to go back and buy another one tomorrow!:) but yeah i love their ring collections and their customer service is pretty good so i give it a 5 stars:)

Cheap clothes. Way overpriced. The worst part though is the owner. Miserable lady. Will never shop in this store ever again and neither will my friends.

I am shocked after reading all these negative reviews. Is this the same Pinkadot that I have been going to for the last 4 years? I live an hour and a half away and EVERYTIME I go to Davis I make it a must to go and shop at Pinkadot! They are friendly, helpful and know how to style you.
To the negative reviews I have to say, maybe you can ask for help or go in with a different attitude. I have always been treated with nothing but kindness and I LOVE their clothes. I also think there clothes are reasonably priced and I have never had any problems with any of my clothes there.
I LOVE THIS STORE! Oh, and shane is super great at styling me!

Like, ermahgerd! I totally forgot that I had slammed the customer service here before…
Obviously the owner has no regard for how customers, or prospective customers, get treated here. Otherwise, why would they continually employ such vapid wastes of space? While I was completely ignored while browsing in the store, the two blond sorority girls behind the counter paused briefly during their gossip session to welcome another blond of their brethren (sistren?).
Yeah, not coming back. Must remember to read my own reviews. I could’ve gained back the five minutes I lost during my day by not going in…

There are definitely cute clothes here, and the employees/​owner do a good job of styling the mannequins in the windows, which is honestly what draws me in to the store even though I know that the prices are too high for my budget.
The first few times I went in and left without buying anything — shocked at how expensive the clothes were. I have bought clothes here on three occasions now and on two of those occasions I have regretted the purchase — I get home and realize I just can’t justify spending $ 100 on a shirt that I realize (once I’m home) isn’t even that great, which it would need to be for $ 100 to be ok.
I’ve taken things back at least once and was surprised to learn the first time I took clothes back that they don’t give returns (even though I had bought the item the day before). You get store credit only. Oh well, my fault for not asking about the return policy in advance.
If there were other stores with cute clothes in Davis I wouldn’t have returned to Pinkadot after my first look in the store revealed how expensive the clothes are (even though they are just above-​average looking clothes, nothing spectacular — nothing memorable enough for me to remember an item once I’ve left the store). It’s the lack of other options in Davis that keeps me coming back.
The store has introduced me to some good brands, though, which I have then bought online (!) where I can find them much much cheaper, for example on ebay.
As a side note, the staff really is cold and has left me with a sour taste every time I’ve gone in. I have noticed that I am treated differently based on what I am wearing — one time I went in wearing my athletic clothes and received nothing but a cold look from the staff and was told I needed to leave my bag outside the dressing room while I tried on an outfit. The other time I went in dressed fashionably, and the same employee offered to assist me right away and said nothing when I took my bag into the dressing room with me. I think I’ll steer clear of Pinkadot until their next sale. No sense making another purchase I’ll regret.

I have to agree with the people on Unilocal.The clothes here were very overprice for their quality. I have at a lot of boutiques but never have I ever felt so disgusted with their products.

Their clothes are cute but their customer service stinks. One time I even got reprimanded for trying on Toms and was told that its because people steal them. So I went and bought them at Ground Zero instead.

The store is cute and is a boutique, meaning it’s way too expensive for what I can afford.
Aside from that, I came in to buy a pair of Toms. The salesperson was really helpful. I went back today to exchange the Toms for a smaller size but they sold out already. The girl at the counter offered to take down my info so they can call me when they get their next shipment in.
The only downfall is that they only give store credit for return. I would’ve preferred to get my money back in case I can’t get those shoes again.

Ugh. I hate that after reading all these reviews I agree with them! This store has the potential to be something amazing. The clothes are a little confused a mishmash of middle age meets college age style wise and the prices are all pretty ridiculous, they don’t carry much of anything that’s affordable unless it’s one of their sale days. The rating mostly reflect s the sales staff who didn’t give me the time of day even when I had an armful of merchandise. They could have convinced me to buy more or even had a conversation with me but instead they stood at the register and chatted away while I waited annoyed for them to acknowledge my presence. Sorry for bothering you with my credit card… Next time I’ll go elsewhere

When I was a student at Davis, I came into this store looking for a birthday gift for my good friend. I didn’t have a car while I was in Davis so I couldn’t exactly drive to the nearest mall which would be in Sacramento. And my friends were tired of receiving UC Davis merchandise from the bookstore (sad thing was that those particular friends didn’t even attend Davis) And unlike the other UC’s there was no Urban Outfitters or American Apparel around.
I walked by Pinkadot a bunch of times previously before when I was downtown. So I thought it would be the perfect place to get my friend her birthday gift. I knew it would be a bit pricey but I didn’t mind since it was a good friend of mine.
I actually liked the place right away. Everything was very girly (just like me) and pink! (my favorite color) But my good vibes went away when the two sales ladies didn’t even acknowledge my presence. I mean come on I may be a broke college student, but you should know I’m carrying my dad’s credit card. Really college kids may be broke but I bet you that they probably have at least 3 credit cards with them. So do not under estimate the college student. So they stood around gossiping about another employee. And when I asked them if they had a lacoste shirt in a smaller size they totally brushed me off.
I didn’t leave with a birthday present but I did come away with two conclusions: 1) the employees are afraid to interact with the customers. 2) the stuff they sell in there are all over priced and only bored housewives who strive to look young would shop in there.

Are you sure we are talking about the same Pinkadot? I have never been treated there with anything but exceptional customer service! Ive been a loyal shopper with Pinkadot for 4 years now, and what keeps me coming back (besides their super cute clothing!) is their friendly and knowledgeable staff who always give me such great advice! In a town that is lacking in cute clothing boutiques, Pinkadot is a godsend!

Ah, Unilocal,please enable **negative star** option!
As a few people have mentioned it already, the blond who works here is extremely rude. If I were the owner of this place she’s fired.
The clothes here are alright. I do think that they are overpriced because really, they are all cheap stuff.
So my message to pinkadot is, «nice try ;-)»
— – update (something i noticed) — — -
jessica n lisa who r giving them 5stars sound like they perhaps work there and advertising the store. lol sad.